Reviewer Photos & Videos
Stawell Vic Post office opening hours cut.
The Stawell Victoria Australia Post Office has had its hours cut for months now due to so called "staff shortages". The Post Office is closed from 12.30 pm to 1.30 pm and is now closing at 4.00 pm, used to be 5.00 pm and now no Saturday mornings as well. We are not a small town, having a population of over 6000.
If you have a full time job, they are the only hours that you can go to the Post Office, to pick up parcels or do banking or buy stamps etc. The volume of parcels has gone up a huge amount lately due to online shopping, so surely Austr...alia post could send someone to cover the missing staff, from another town nearby. The only reason they dont is down to corporate greed. Give away one less Cartier watch to executives or use the profit from all the extra parcels, to pay for relieving staff to cover Post Office staff shortages in Victoria. I try to use private couriers where ever I can but a lot of online shopping stores only offer Australia Post for delivery unfortunately.
Friendly & welcoming - Cannon Hill & Capalaba.
The staff and layouts of these two stores Cannon Hill and Capalaba make meant me want to keep coming back whereas the store at Carindale metropol, I don't want to visit. A combination of staff and the layout also the lack of parking, and how it is not the easiest place for me to get too.
The reviewer stated that an incentive was offered for this review
Aust Post Montmorency Victoria
As Molly says Do yourself a favour (Boycott the Montmorency Post Office) Victoria
give them a miss,
Hubby and his wife are very nasty people.
Go to [Name Removed] or [Name Removed] as I do now.
I use [Name Removed] they are the best. and has parking all day round. at the side and the back is a pretty big car park.
They have a reputation at Monty PO for not like to hold on to registered items.
also for making Queries about the lost post!
they hate being contacted by their head office.
2 weeks ago I went to pick up my 2 Registered items the courier didn't bother to deliver' they must do this to other people as well....
Online and in-store services
Australia post has become such a necessity. The digital age has not really affected them. Their online APP is so helpful and actually very user friendly ⭐️⭐️
London court post office
Great people and fast and very friendly staff . I was in that office so many times, and I got very fast and accurate service.
Five star ⭐️⭐️⭐️⭐️⭐️
Great Friendly Service
The one main Post Office I deal with mostly for Domestic Business and Paying Bills is Browns Plains corner
of Grand Plaza Drive and Village Square and I cannot speak Highly enough of the Staff that serve me on a regular basis. I find the Staff extremely friendly when I go in to do any business like Good Morning how are you today all with a very Friendly Smile I do whatever business I have and as I finish it is always Thank you have a nice day. I do not have any complaints at all you walk in the Post Office and you feel like you are welcome yo...
The staff was very rude. and does not like doing anything that brings them no money. will never ever go there again.
AUST POST Were Street Montmorency Victoria 3094 BEWARE
The manager and wife were abusive and EXTREMELY NASTY they wouldnt usually be abusive like this only that i were the only customer and those 2 on their own needed to go off at someone. i copped it on phone and in shop along with many others who also have had their mail taken to them by courier or postie...
only once before did this happen.
they gave me the hard end of the stick saying they keep them for 2 weeks only. and if not picked up they would
be returned to sender in which is in China & DROP SHIPPED.
they would have been lost forever.
they were about to send them back. I asked for 2 more days over the phone and they refused with a sort of abuse at ...me. but i made another call this time the WIFE EXTREMELY NASTY got at me as well. stating I am a liar that i have done this many times before. and said I can't take up space holding items. they said a lot of customers have done this and they are sick of it. I copped it for all who have done this. so if anyone reading this copped their garbage you will agree with me. i knew they would send them back soon if i dont go up there. So I hung up got Quickly dressed unshowered and medicated for back problems. went straight up there. and ended up in an argument I was abused and didn't say a word only passed my license and the 2 cards. once i mentioned that they could have given me 2 more days they said no they only give 2 weeks and on the last day they return them. I suffer from chronic depression and find it hard to even leave the house. also, I have back and neck problems. the courier doesn't knock on the door. cards they are just thrown on my doorstep. I made complaints to Aust post a day after they were not delivered and card left and taken to the post office. I have only done this twice thanks to the courier not doing what they should have done. as reported to Aust post day the card was left. I was also told by Aust post they would get them re-delivered. in which never happened. Update for Feedback - 48422223 Hi Graham, These are the tracking numbers for your parcel 33YVF050110201000935107 & 33YVF039699901000935103??????? DO NOT USE THEM try using Sendle it is cheaper and picks up your parcels from your door. and gets rid of things like this. I WILL POST PHOTOS OF THE SHOP ONCE I TAKE SOME. PLEASE GO ELSEWHERE NOT TO MONTY POST OFFICE..
Open hours are 6am-5pm; they open when everyone is getting ready for work or already working and close at exactly the same time that everyone leaves work and would have time to conveniently acquire their parcels. On a Saturday you have 3 little hours between 9am and 12pm to wake up early, get ready to leave and probably still miss them anyway. Aus post is not open on a Sunday. So, you have to let your parcel cook in the car all day or take your lunchbreak to aus post and let your parcel cook for half the day.
Ocean Keys Post Office ,Perth Western Australia
Lovely staff who always go above and beyond to be friendly and helpful.
Saddens me they get so much customer abuse.
Feedback on Staff at Lakeside Shopping Centre, Joondalup WA
A review entirely based on customer service at Lakeside Shopping Centre, Joondalup WA. I have used the Post Office regularly since moving to the area 12 years ago. The staff there have been exceptional. They are polite, helpful and efficient at all times.
Fairly smooth most of the time
I generally have good service with auspost, everyone at my local office knows who I am, they know I get a lot of deliveries daily so we have nice banter. I get my deliveries at a good time, location probably helps. Driver tried to deliver my package to wrong address the other day and somehow auspost recognised this behind the scenes and booked for delivery to my actual address instead of send the package back which it was on its way to doing. I think they do a decent job considering the circumstances.
Disgraceful non caring compant
My deliveries are left on the driveway without ever knocking on my door even though express post. My third review without even a reply. Says it all doesn't it.
Not only does my local postie not deliver a parcel, they don’t leave a “Sorry we missed you” card, even after being at the property all day and not a single attempt to deliver. And then weeks later I’ll get a final notice to collect item! Today my friend has sent me a message to tell me she got a notification my parcel was delivered, I’ve looked everywhere. No parcel, no pick up slip!!! When I go to collect said item, I’m told because my address doesn’t match what’s on the parcel but my name does they can’t release it without proper authority…IT’S ME!! Also today, I had a parcel delivered to my brother and they would not release the package to him because it has my name! Get better australia post!
Delivery delay and inefficient customer service
I'm the owner of a small boutique, on November 2 I sent a parcel from Queensland to Victoria and it has not arrived yet. I have called to ask 4 times to know about the package, 3 times before they only told me the parcel was delayed. Only today a lady confirmed the parcel could arrive this week, but she is not sure, because is only two weeks late, when in fact it has been more than a month. If I don't call repeatedly, they don't bother to investigate or inquire about the package. Terrible service.
Don’t waist your Money on Express Potage
I was talked into paying over double the standard price, to have a parcel delivered to my elderly Auntie who now lives in France ( not a third world country that’s difficult to get to ) by a very helpful lady that worked at the post office. I paid the $80 odd dollars and told it would take between 7 and 14 days for it to arrive. The date I sent it was the 24 Oct, it’s now the 7th Dec , the online tracker has not moved or been changed since I sent it, and I’ve just been told after several phone calls that my parcel hasn’t left the country yet an...d that I should call back after the 15th to see if had actually left Australia. My question is, how can you call this EXPRESS POST ? It’s daylight robbery by Australia Post, a Government owned service robbing the public. My advice is to only pay for standard service, because you only get the same treatment, no matter what you pay for. Don’t waist your money like I seem to have done.
Questions & Answers
Hey if your waiting for letter from Sydney to Queensland I've noticed it's moved a few times now it says at Alexandria does that mean it's going on a aeroplane because so close to airport
My best guess, this is their main sorting depo, being express most likely go to Sydney airport.
If I'm waiting for a express letter from Sydney to Queensland it said on tracking delivery sent from erskineville then went to Sydney south then said in transit to Maryborough qld but then it said been transferred to Alexandria does that mean it's going on a plane to Queensland that's why it's at Alexandria
Hello parcel sent by ChinaPost only arrived I didn't get the package number AQ322326651CN, what happened to it or who was it deliverec to , whether it is a fraud or a thief
Get an answer from our members and Australia Post representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.