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Perfect honest and understanding
Rathdowney post office is always available to assist anyone who walks into her business always obliging happy nothing is a problem we are lucky to have Tracy and Trudy to keep our mail and parcels coming thank you immensely
No problems and friendly...
Review for the team at AP office Park Holme.
Always friendly and helpful. Answered any questions I had.
We need to keep our AP.
Sandringham Post Office offer terrific customer service
I drive several kilometres and past several post offices to take my parcels to Sandringham Post Office. They give advice on the best box to use and provide packing materials such as air filled plastic to ensure items arrive safely. Always polite and helpful even when busy. Great customer service.
Received text saying my parcel would be delivered today, contacted my husband to let him know and he was here all morning. I got home, checked the mail box, and went inside. My husband said the parcel had not arrived. I decided at 2.30pm to check the tracking details and it said someone had tried to deliver it and no one was home, (total lie) as my husband was home. I have rang to try and find out where it is and I was told it would still be with the driver and doesn't no where it will be taken. I paid for it to be delivered to me not to some ...post office, where at this point in time I don't know where. I have a very busy week this week and I have wasted a whole afternoon waiting for something that should have been here this morning VERY ANGRY
Absolutely ridiculous service
Was recommended to use the new redirection service for the package to be delivered to the nearest post office as this would be the fastest. Ended up to be longer instead.....Why would you recommend something that takes longer?!?!
The staff at broadway are amazing
So many people love to beat up Aus post but my experiences have been nothing but great at the Aus Post at Broadway. Always helpful and courteous.
They are really nice people and the customer service is amazing.
NEVER attempts to deliver
I live in Haberfield and the delivery service is non-existent here. They NEVER attempt to make a deliver and simply go straight to the post office and claim there was no one home. There is ALWAYS someone home.
Shop 4/1407 Toorak Rd, Camberwell VIC
Bought a small packing box. Next day I tried to post it (weight 1.5kg) from Camberwell to QLD and was told it would be $25 as standard - not express. I explained that as it was the small box, the cost is standard $8.95 and they said that was only if I bought the box and sent it at the same time. Sure this is incorrect as there’s a barcode on the box so they can stamp it for using at a later date. They then keyed up $13 and when I insisted it was $8.95 she said they get in to trouble doing the box and the postage on separate occasions and go...t the other assistant to agree with her. Didn’t believe a word of it, mainly because every time I go there they either overcharge me or give me the incorrect change. Las week, same story, overcharged me $5-$6 and when I went back she said she hadn’t realised it was one of their boxes! Really? The staff are always rude and customer care is the lowest of any retail outlet I know. Been like this a number of years.
Post office at Waverley Gardens is shut and I urgently need to send documents overseas. Since the chances of getting a covid infection are negligible why is the post office shut?
Now it's 29/11 and I have to again get an urgent letter posted to find they are shut again. Post offices used to be useful but now they are useless. No neighbouring post offices open.
What a racket! I went back on 30/11 to send a very urgent letter by courier as it had said this was available on the inet.
Was told they couldn't do couriers. I asked why and they said
"we are not selected". OMG what service! Also a letter I sent
to Adelaide from Melbourne about 6 weeks ago still hasn't arrived. How about a Royal Commission on Australia Post.
Rude Male Staff At Local Branch
Male staff at the main Colac post Office are rude and should not be employed .
I have had issues with this post office for a long time with delivery ,refusal of delivery to my rural post mail box from their rural mail contractor, Who refuses after 15 years to delivery my parcels and makes me do a 35 km round trip to collect them at a post office full of rude Male staff. I have taken my complaint to the ombudsman about the issues I was having with parcel delivery . Apparently As a rural customer I am a lesser human being and don’t need to hav...
So sad what Australia post has come to
Australia Post used to be such a trusted public utility, providing essential services when all else failed. It was the conveyor and communication of last resort. Like all our essential public infrastructure that keeps civilization together, it has been either privatized or run for maximum profit.
Australia is now a third world country. Its people just have not realized it yet.
Corporate malfeasance runs rampant with the plutocratic vampires at the top (enabled by both LibLab) continuing to feed on the corpse of a once health nation. Cartier ...
The service at our Yea Australia Post is amazing, such efficient and personal service that know you by name!
Fast, efficient, highly experienced and know what they’re doing.
I’ve always received my parcels in good condition and they go above and beyond to service our local community.
Even when they are busy I’ve always felt they are personal with their service
The reviewer stated that an incentive was offered for this review
- Australia Post Offices
- Verified customer
I had once again a very rude person served me at the local post office. I don't go there that often but when I do they are always rude. I had wanted to send a parcel overseas, this lady behind the counter gave me some wrong info, causing doubt in my mind. I left , went home to make a call to double check I was correct, returned to the post office again to post my parcel. Nothing but time wasting staff work there.
Require open on Saturday
Require open on Saturdays, shop to small, to many displays taking up floor space, with this virus it is hard to social distance. Longer ques as many people use post office. Pay bills posting arrivals.
The reviewer stated that an incentive was offered for this review
Worst customer service I’ve ever experienced.
I have Spent over 20 minutes on hold, on 4 seperate occasions over 2 days only to be connected to rude unhelpful staff who just simply couldn’t have been less interested in giving any customer service whatsoever.
Phone wait time??
Does Australia post really want people to use them? To use a 13 number which you have to pay for, and then expect you to wait more than 30minutes is just rude.
Can i give less than one star? Send a letter 2 weeks ago Adelaide to Sydney and nothing arrived, but as long as we pay for stamps and letter post office is happy. Post try delivery what people pay you to deliver. Wouldn't use them again.
New Mail delivery bike destroying grass at letter box
Since the introduction of the new trikes for delivery my grass has a bad wear strip due to the postman being to lazy to stretch out and stay on the concrete path, might be time for nails in the grass to keep them on the path, when they get sick of repairing punctures.
Great job, as always :)
As soon as they received my parcel they let me know, and delivered the next day, which means I have it for the weekend. Never had a bad experience :) really impressed, especially with covid happening and them run off their feet!!
Expensive Slow unreliable post service
For over two years, I have received many letters with wrong address from my local inner city post office.
And the parcel never delivered to my house but left a card for me to pickup from the Post Office. It's difficult to pick up heavy large parcel and walked home for 20min without any transport.
I made a complaint to local post office.
The staff of post Office told me that the private contractor of post offices might be blame for the unreliable service.
Post office's tracking of the parcel is improving and easy with a computer.
The charge of Post Office for a ordinary letter is expensive.
Questions & Answers
Why has my package been processed by the air carrier 5 times? My package is coming to New Zealand
Hi i was wondering where my package is, it’s showing processed by air carrier for several days.
I am the receiver and my tracking number is CF138992285AU
Hey! I have an order that has been sitting on "In transit to next facility in ..." for almost a week. Since the flight from the previous facility is at maximum 2 hours, I'm wondering how it has been in transit for 6 days? The tracking number is LB404707104US.
Thanks for your help :)
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