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Australia Post

Australia Post (page 3 of 7)

eParcel, Shopmate, Offices, etc...
1.7 from 10,051 reviews · View Statistics

Reviews

  • Product Quality
    3.0 (103)
  • Return Claim MadeYes · No (121)
  • Customer Service
    2.9 (116)
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Dj Appolo Entertainment

Dj Appolo EntertainmentSydney, NSW

  • 6 reviews
  • 4 likes

If I can give them less then 1 Star

published

I was waiting for my item nearly 6 days following the app showing its coming today 3 days didn’t change And the item already in the post office
Really bad

3 comments
Australia Post
Ibne F.Australia Post

I’m still waiting to someone call me from 2 weeks
And till today nothing
That’s why you deserve less then 1 Star

Australia Post
Ibne F.Australia Post

Hi, sorry to know you still have not received a response from us. However, I'm afraid that I am unable to provide much assistance here unless you are providing the details I have requested in my earlier post.

Regards
Ibne

Miss Alison Hughes

Miss Alison HughesSouth-Eastern Region, NSW

  • 5 reviews
  • 1 like

Top service - great staff.

published

I have a lot of interaction with Moruya NSW post office. The staff are excellent! Extremely helpful, and I believe the best service in the state. A pat on the back to all Moruya staff!

1 comment
Australia Post
Ibne F.Australia Post
Unhappy Customer

Unhappy CustomerVictoria

  • 3 reviews
  • 9 likes

Worst procedure ever

published

This is 21st century and their procedures to are obsolete.

Odd Timings of their offices. Expect people to take a day off to get things done.

Wake up Australia high time...... let us behave like a developed country .

1 comment
Australia Post
Ibne F.Australia Post
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Too bad, impolite, not respect Customer Services - East Perth Post office Shop

published

Very Bad Customer services, an Indian guy customer services staff, impolite, not friendly at all, intend to open my envelop to check what's inside my envelope postages, very disrespectful and bullying customers. Such bad Indian poor customer service staff. Not suggest to go to this East Perth Post office shop.

1 comment
Australia Post
Ibne F.Australia Post
notjhappy

notjhappymelbourne

  • 3 reviews
  • 11 likes

WTH is it with them?

published

Just opened a PO box, wanted my mail redirected from my old PO Box, offered free redirection only to find it was from residential address only, when contacted they advised if I wanted redirection from PO Box I would have to pay $60 - seriously I am a paying customer and treated like crap, in the end they offered to pay for the cost but I had to go and cancel and re apply even though the first application had the PO Box on it, they want to send the check to a residential address as they had concerns if they sent it to a PO Box it was not secure??? WTH

1 comment
Australia Post
Ibne F.Australia Post
rusty

rustySydney Surrounds, NSW

  • 8 reviews
  • 4 likes

West Gosford Post Office

published

We have a small post office run by a couple who nothing is to much trouble NO standing in line like bigger post offices they always ask how your days is and help you with parcels & making payments.they involve you in their day.Also our local postman gives 110% top service & we reward him with a cold drink on hot days!

1 comment
Australia Post
Ibne F.Australia Post
Fad

FadPerth, WA

  • 4 reviews
  • 2 likes

Amazing Customer Service

published

i was having issues with my passport application, the lady at the Perth business centre helped me out soo much i was able to get my passport lodged and received passport in just over a week, super helpful!! the postal manager there always helps me!!!

1 comment
Australia Post
Ibne F.Australia Post
Kate

KateSouth East Queensland, QLD

  • 4 reviews
  • 1 like

Perfect service every time

published

Every time I go into my local Australia Post I am blown away with the service I receive. The team always go above and beyond for me and what I need done .

1 comment
Australia Post
Ibne F.Australia Post
jonatham

jonathamPerth, WA

  • 4 reviews
  • 3 likes

Not knowledgeable

published

This office is known in the area for being slow service and don't know many of the services they provide very well or at all.They have owned the buisness for a long period now and havnt improved

1 comment
Australia Post
Ibne F.Australia Post
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Juliet

JulietSydney, NSW

  • 3 reviews
  • 2 likes

Margaret was great!

published

I spoke to Margaret on the phone and she helped me find where my package was! I was unsure of where the package was due to not being home to collect.

1 comment
Australia Post
Ibne F.Australia Post
Phillip

PhillipPerth, WA

  • 6 reviews
  • 1 like

Great Service

published

I really enjoy the service at Australia Post. The staff are generally friendly and accommodating and always have a smile on their face. Great Aussie Organisation, and reasonably priced for parcel delivery

3 comments
Australia Post
Ibne F.Australia Post
Phillip
Phillip
Australia Post
Ibne F.Australia Post
sukhdeep M.

sukhdeep M.Greater Melbourne (Outer), VIC

Passport Application - They will try their best to reject it.

published

They find ways not to accept passport applications. Body language is rude and customer service is ZERO. Not printed properly, signs not match etc ( even if it's a dot of a ink.

1 comment
Australia Post
Ibne F.Australia Post
L C.

L C.

  • 12 reviews
  • 9 likes

Poor domestic delivery service too AND one compliment.

published
1 comment
Australia Post
Ibne F.Australia Post
Sunday RoseAnn

Sunday RoseAnnMELBOURNE

  • 22 reviews
  • 81 likes

False, Misleading and Australia Post Fraud - 41 days lost goods

published
2 comments
Sunday RoseAnn
Sunday RoseAnn
Sunday RoseAnn
Sunday RoseAnn

Lazy, bad service

published

Went to pick up a parcel that had been redirected to the post office. The woman at the counter scanned the code, looked for 3 minutes and said it was too hard to find and she would call at her convenience. There was only one other customer in the shop at the time.

At a post office only open 9-5, that means Australia post expects me to leave work whenever their employee decided to do her job and get back to me!

1 comment
Australia Post
Priscila L.Australia Post
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nicky h.

nicky h.Canberra 2600, ACT

  • 4 reviews

Bad service

published

This is really bad post office!
Just move to new suburb in Barton ( Canberra) and local post office is Kingston !

Went to processed the passport ! The Retail assistances really rude! And asked me to back and forward couple of time to finish the copy the document ! I’m sure post office can copy 1 paper of document offer to pay for 1 copy of document but no help ! Such a lazy sales assistant!Hopeless!

3 comments
Australia Post
Priscila L.Australia Post
nicky h.
nicky h.

My name is Nicky
Email helownicky@gmail.com
You can contact me on 04522 18987

Australia Post
Ibne F.Australia Post

Hi Nicky, thanks for the details. I've contacted the Network Manager who looks after the operational standard of this post shop.

Ibne

JesseR

JesseRSouth East Queensland, QLD

  • 10 reviews
  • 1 like

Great service

published

The local Kiama post office has great staff, and delivery staff.
Always friendly, helpful, courteous and efficient. They handle all your needs in one place and have lots of extras you can buy in store.

1 comment
Australia Post
Priscila L.Australia Post

Thanks for your review Jesse, glad to hear that this Post Office always exceeds your expectations.

Priscila

Yvonne Merenda

Yvonne MerendaAU

  • 3 reviews
  • 1 like

Love my post office

published

Love the friendly service and availability of everything you need for posting parcels or mail including gifts and gift cards. Passport photos available plus banking facilities post office boxes make it easy to collect mail out of hours

1 comment
Australia Post
Priscila L.Australia Post

Thanks for your review Yvonne :)

Priscila

Jess Mills

Jess MillsGreater Melbourne (Outer), VIC

  • 3 reviews

Waverley Gardens (Mulgrave Vic)

published
1 comment
Australia Post
Priscila L.Australia Post
CatherineM

CatherineM

  • 5 reviews
  • 3 likes

Great Community Spirit.

published

It's a pleasure to be able to say "Thank you" to the Personnel at Emerald Post Office, Victoria; the Postie who carefully delivers our mail on the Postie Bike come rain, hail or shine. The deliveries that are thoughtfully left in an appropriate place or a notification that we have something to collect, if no one's home and last but not least the front of house, counter staff who always have a smile and a welcome. I,m always confident in advice that I might require and nothing is ever too much trouble.

1 comment
Australia Post
Priscila L.Australia Post

Wow thanks so much Catherine, kind words don't come by often but they are so appreciated!

Priscila

Page 3 of 7
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Questions & Answers

Nick D.

Nick D.asked

Australia Post

Processed by air carrier on November 24 and no other updates since then.
I hope it will be here before Christmas, tracking number CF137246588AU

No answers
Elliott G

Elliott Gasked

International Express

How can a pkg be Processed by Air Carrier - twice .. 23rd October & 28th October - over 5 weeks ago and it is still nowhere to be found. Can I have some answers please.
I paid for express postage and even with less airline activity - 5 weeks for express is not acceptable.
Please can I have some answers. So many phone calls & emails made - still nothing is moving. WHY???
The tracking no is: EJ263046485AU and it's been on it's way since 28th October. Let there please be some honest answers and transparency with tracking. A small child is awaiting his parcel.

No answers
roger a.

roger a.asked

Domestic Parcel Post (Standard)

Hi. I am hoping you can help me. My parcel from NSW seems to be stuck at 'Received and ready for processing'. It hasn't changed since the 25th of November. The other two parcels that I ordered from the same place are already in transit to next facility in NETLEY SA and they were ordered 3 days later.

Tracking number: N7P3282233

Thanks

No answers

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