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Australia Post

Australia Post (page 7 of 7)

eParcel, Shopmate, Offices, etc...
1.7 from 10,287 reviews · View Statistics


  • Product Quality
    3.0 (104)
  • Return Claim MadeYes · No (123)
  • Customer Service
    2.9 (117)

Reviewer Photos & Videos


GabrielPerth, WA

  • 6 reviews

Good services, good staff and poor trading hours


Good services, good staff and poor trading hours. I was hoping it could be opening earlier. The Armadale office opens only 9 am which doesn't help much. Eventually it is not all other offices.

1 comment
Australia Post
Australia P.Australia Post

passport service


David from the Australia Fair Post Office gave 100% care and excellent customer service when handling my passport application for my children. Could not speak highly enough of him. Thank you to him and his staff for being so helpful.

1 comment
Australia Post
Australia P.Australia Post

Thanks for sharing this feedback with us Ryan, it's great to hear. We hope you have a great weekend.



davidPerth, WA

  • 2 reviews

Bad service at Melville post office


Have found the staff to be very abrupt and unprofessional on most visits and I would not recommend this outlet. Did not want to refund a 5kg satchel bag as it had a crease on one side after just purchasing and it did not fit my item. Had been advised it was the same size bag as the extra large express bags but were not. Also at Christmas time the lady behind the counter said I could not post my card to UK as I had Australian stamps on the card and I need to use UK stamps??? Untrained staff and would recommend one of the other local Australia Post stores for friendly trouble free package posting.

1 comment
Australia Post
Australia P.Australia Post

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Questions & Answers



Australia Post International Postage

Hi! I'm receiving a parcel from Canada to Australia ( CC214979693CA ) it's been "Cleared and awaiting international departure VANCOUVER (CA)" since December 28th. Could i please get an estimation of when my parcel will arrive?
Regards, Mark

No answers
Jessica Thornton

Jessica Thorntonasked

Australia Post International Postage

Hi can you tell me how long it should be until you expect me to receive my parcel - tracking number ET153504935AU, I understand because of the pandemic flights are a bit of a mess but just wondering how much longer it will say Processed by air carrier for :)

No answers
Fidelity Books

Fidelity Booksasked


We created a long list of items. Printed labels but then a new worker clicked "assign" instead of "despatch"
Now when we try to click despatch it says nothing to be despatched.
What happened???

No answers

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