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arif s.
- 3 reviews
- 6 likes
Not good
Never use post office, they never deliver on time. I send an items on express post, it never arrived on time. they charge for express but the end of the day, the time deliver as normal
1 comment
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mrspamsam1South East Queensland, QLD
- 6 reviews
Aussie Post
Australia post has changed extremely over the years. It is now a proper news agency and gift shop as well as a post office. What a good idea! My local office at Orion, Springfield Lakes, has a wide range of unusual gifts not always available in other stores. The postal service is efficient as well, and the staff give little suggestions that help me when Im sending mail overseas or interstate. Keep up the good work! You are a real Aussie icon!
1 comment
Priscila L.Australia Post
Thanks for your review mrspamsam, I'm glad your local Post Office are able to accommodate to whatever services you need for gifts or sending :)
Priscila
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Blue CowGarran 2605, ACT
- 71 reviews
- 83 likes
- Australia Post Offices
- Verified customer
Australia Post LPO Garran, ACT, Hopeless and Incompetent!
Hopeless and incompetent. Recently there was a change of ownership at this post office. The service has changed as well dramatically. The new owners are, pardon the expression, rather incompetent. There is always a cue long enough to fill the shop up to the entrance. My experience and that of some other persons I know has shown that the service is not good. Today, as always the cue at Garran was endless, I had to drive to the next post office at Curtin in the ACT. This is not good.
New Case 21/08/2019. Today I purchased and posted an Express i...Read more
tem ending with 00998. The receipt and tracking number were handed over to me. The item was never scanned and was lost until I phoned the Australia Post area management. Up to the 23/08/2019 at 11:55 am the item was not found. I went to the Garran Post Office and requested a whereabout of the satchel. In the rudest form, the female person said that I posted it somewhere else. This was a blatant lie as I had a receipt in my hand. I said I would go to the Police at Woden, ACT. I consulted the Police and was told that CCTV should show what happened before any charges can be laid. I went back to the Post Office, I got an email from Australia Post My Post that my lost item was found, scanned, and is after three days on the way to the receiver of the Express Satchel. Nevertheless, I have filed a complaint with the Australia Post area manager and will file an official complaint with the ACT Administrative Tribunal (ACAT) as to mismanagement. My advice is: do not go to Garran LPO but go to the efficiently run Curtin Post Office. You save yourself nerves and time.5 comments
Priscila L.Australia Post
Hi G.Y,
This sounds like a very stressful experience! Sending parcel should be a fun and easy so I'm sorry this wasn't the case. I'm glad a complaint was logged to the area manager as the way you we... Read more
re spoken to was not right. Can you tell me, did the Post Office staff misplace your satchel or was it missing in our network? I'd like to see the tracking number myself if that's okay. I'd also like to make sure a complaint has been passed onto the area manager so I'll send you a private message requesting some details from you.Priscila L.Australia Post
Hi G.Y,
This sounds like a very stressful experience! Sending parcel should be a fun and easy so I'm sorry this wasn't the case. I'm glad a complaint was logged to the area manager as the way you we... Read more
re spoken to was not right. Can you tell me, did the Post Office staff misplace your satchel or was it missing in our network? I'd like to see the tracking number myself if that's okay. I'd also like to make sure a complaint has been passed onto the area manager so I'll send you a private message requesting some details from you.Thank you for your reply. The item was lost at the LPO only after I asked the Police to look into the case the item was found in minutes and then sent off at once. If you want the details and scans pl... Read more
ease forward me your email address and I will send them as an attachment. I also will start a case against the LPO at the ACT Administrative Tribunal. I am no the only person complaining about the LPO.Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers
Sharnae W.asked
What time do deliveries stop being made? Do you know when my package will arrive?
LO005971104AU
No answers
Matthew B.asked
My tracking number is R229016026104833006120903
Its been 2 weeks and it has no been delivered yet, can someone please help me to ask au post to delivery it thankyou
No answers
Palasked
Hi! My mum sent me a parcel from Spain via express Spanish Post the 5th of October, and it arrived in Sydney the 8th but it’s been in awaiting customs clearance since then (the scan has been updated everyday). How long do you think it will take to be delivered to me?? It only contains baby clothes as I’m expecting a baby in just 4 weeks, so I really hope it arrives before that. The tracking no. is 4130003542033367
Thank you very much for your help,
No answers
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Ibne F.Australia Post
Hi Arif, sorry to know that your express article was not delivered on time. As a sender, you are entitled to get a full postage refund here if the investigation indicates it was our fault. Please send... Read more
me a private message with the following details: - tracking no