Never use post office, they never deliver on time. I send an items on express post, it never arrived on time. they charge for express but the end of the day, the time deliver as normal
Australia post has changed extremely over the years. It is now a proper news agency and gift shop as well as a post office. What a good idea! My local office at Orion, Springfield Lakes, has a wide range of unusual gifts not always available in other stores. The postal service is efficient as well, and the staff give little suggestions that help me when Im sending mail overseas or interstate. Keep up the good work! You are a real Aussie icon!
- Australia Post Offices
- Verified customer
Australia Post LPO Garran, ACT, Hopeless and Incompetent!
Hopeless and incompetent. Recently there was a change of ownership at this post office. The service has changed as well dramatically. The new owners are, pardon the expression, rather incompetent. There is always a cue long enough to fill the shop up to the entrance. My experience and that of some other persons I know has shown that the service is not good. Today, as always the cue at Garran was endless, I had to drive to the next post office at Curtin in the ACT. This is not good.
New Case 21/08/2019. Today I purchased and posted an Express i...tem ending with 00998. The receipt and tracking number were handed over to me. The item was never scanned and was lost until I phoned the Australia Post area management. Up to the 23/08/2019 at 11:55 am the item was not found. I went to the Garran Post Office and requested a whereabout of the satchel. In the rudest form, the female person said that I posted it somewhere else. This was a blatant lie as I had a receipt in my hand. I said I would go to the Police at Woden, ACT. I consulted the Police and was told that CCTV should show what happened before any charges can be laid. I went back to the Post Office, I got an email from Australia Post My Post that my lost item was found, scanned, and is after three days on the way to the receiver of the Express Satchel. Nevertheless, I have filed a complaint with the Australia Post area manager and will file an official complaint with the ACT Administrative Tribunal (ACAT) as to mismanagement. My advice is: do not go to Garran LPO but go to the efficiently run Curtin Post Office. You save yourself nerves and time.
Questions & Answers
What time do deliveries stop being made? Do you know when my package will arrive?
My tracking number is R229016026104833006120903
Its been 2 weeks and it has no been delivered yet, can someone please help me to ask au post to delivery it thankyou
Hi! My mum sent me a parcel from Spain via express Spanish Post the 5th of October, and it arrived in Sydney the 8th but it’s been in awaiting customs clearance since then (the scan has been updated everyday). How long do you think it will take to be delivered to me?? It only contains baby clothes as I’m expecting a baby in just 4 weeks, so I really hope it arrives before that. The tracking no. is 4130003542033367
Thank you very much for your help,
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