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- 2 reviews
- 1 like
Beware of Mordialloc Post Office Main Street !!!!! They will find ways to extort monies out of you. They refuse to accept any photographs for your applications (ppt, id's etc) under the pretext that it will be rejected and will charge you $20 for taking photos with their camera. The photos they take are of much poorer quality. I am a professional photographer and they have done this with me three times, whereas other post offices never see an issue with ppt photos as all specifications are met online. Very intimidating, aggressive, abusive & threatening staff staff (andrew & lily). Have reported them to main Aust Post office and was immediately refunded all extra monies charged. Will never go there again.
Worst experience of my life having to deal with the male at front counter, of bexley lpo, missing package rate is high as manager/front counter guy goes through opens and claims packages that have been left due to missing sender/receive information. I have seen him tell customers packages are missing or have not yet arrived, all well knowing package is sitting waiting to be collected he has report packages to the dead letter collection and keep items.
This post office is by far the most untrustworthy post office I have ever come across in ...
Read moremy entire life I would not recommend using this post office at all unless your not worried about packages going missing. He has zero care factor about customers or staff and genuinely needs to be audited and investigated for major fraud purposes. Post office ❌❌❌ not recommended Regards T
- 3 reviews
- 6 likes
Never use post office, they never deliver on time. I send an items on express post, it never arrived on time. they charge for express but the end of the day, the time deliver as normal
Hi Arif, sorry to know that your express article was not delivered on time. As a sender, you are entitled to get a full postage refund here if the investigation indicates it was our fault. Please send...
Read more me a private message with the following details: - tracking no
- 6 reviews
Australia post has changed extremely over the years. It is now a proper news agency and gift shop as well as a post office. What a good idea! My local office at Orion, Springfield Lakes, has a wide range of unusual gifts not always available in other stores. The postal service is efficient as well, and the staff give little suggestions that help me when Im sending mail overseas or interstate. Keep up the good work! You are a real Aussie icon!
Thanks for your review mrspamsam, I'm glad your local Post Office are able to accommodate to whatever services you need for gifts or sending :)
Priscila
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- 89 reviews
- 93 likes
Hopeless and incompetent. Recently there was a change of ownership at this post office. The service has changed as well dramatically. The new owners are, pardon the expression, rather incompetent. There is always a cue long enough to fill the shop up to the entrance. My experience and that of some other persons I know has shown that the service is not good. Today, as always the cue at Garran was endless, I had to drive to the next post office at Curtin in the ACT. This is not good.
New Case 21/08/2019. Today I purchased and posted an Express i...
Read moretem ending with 00998. The receipt and tracking number were handed over to me. The item was never scanned and was lost until I phoned the Australia Post area management. Up to the 23/08/2019 at 11:55 am the item was not found. I went to the Garran Post Office and requested a whereabout of the satchel. In the rudest form, the female person said that I posted it somewhere else. This was a blatant lie as I had a receipt in my hand. I said I would go to the Police at Woden, ACT. I consulted the Police and was told that CCTV should show what happened before any charges can be laid. I went back to the Post Office, I got an email from Australia Post My Post that my lost item was found, scanned, and is after three days on the way to the receiver of the Express Satchel. Nevertheless, I have filed a complaint with the Australia Post area manager and will file an official complaint with the ACT Administrative Tribunal (ACAT) as to mismanagement. My advice is: do not go to Garran LPO but go to the efficiently run Curtin Post Office. You save yourself nerves and time.Hi G.Y,
This sounds like a very stressful experience! Sending parcel should be a fun and easy so I'm sorry this wasn't the case. I'm glad a complaint was logged to the area manager as the way you we...
Read morere spoken to was not right. Can you tell me, did the Post Office staff misplace your satchel or was it missing in our network? I'd like to see the tracking number myself if that's okay. I'd also like to make sure a complaint has been passed onto the area manager so I'll send you a private message requesting some details from you.Hi G.Y,
This sounds like a very stressful experience! Sending parcel should be a fun and easy so I'm sorry this wasn't the case. I'm glad a complaint was logged to the area manager as the way you we...
Read morere spoken to was not right. Can you tell me, did the Post Office staff misplace your satchel or was it missing in our network? I'd like to see the tracking number myself if that's okay. I'd also like to make sure a complaint has been passed onto the area manager so I'll send you a private message requesting some details from you.
Thank you for your reply. The item was lost at the LPO only after I asked the Police to look into the case the item was found in minutes and then sent off at once. If you want the details and scans pl...
Read moreease forward me your email address and I will send them as an attachment. I also will start a case against the LPO at the ACT Administrative Tribunal. I am no the only person complaining about the LPO.Questions & Answers
Hi I am looking for a package sent from ChinaPost and it has arrived in the country with the shipment number AQ322326651CN , when I get it
Hello people, I was wondering if you could help me because my package has not got an estimated delivery date at all and has been "arrived at Facility Warabrook NSW" for 3 days.
Dear Sir/Madam, i am still waiting for a package sent from Prague with tracking number CS007547326CZ. The package according to you tracking system arrived in February and the following message you can find:"The consignment was accepted by post office of exchange in the country of destination". I agree been waiting for more than 3 months now. Can you please help.
Regards,
Angie
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Hey there,
Please send me a private message with your details and some further information about the issues at this post office so that we can report this to the area manager and ensure issues are being investigated....
Read more What you've advised regarding the dead letter office does sound a bit odd though. Parcels forwarded to the Returned Mail Redistribution Centre (dead letter office) aren't in the possession of any post office staff. Items found missing address details in our network are sent straight there and wouldn't ever go to a post office. The other thing is that items are held at the RMRC for 60 days and if unclaimed are forwarded to auction, they'll never be kept by post office staff or an employee of Australia Post. It's definitely concerning to hear about issues at the Bexley LPO though so if you can send us through some specific details about any incidents you've experienced, we can definitely get these investigated and followed up further for you.