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Australi Post gets the mail
We recently sent a registered letter with a credit card inside to a friend in Prague Cecchia and it arrived safely there within a week and was quite safe. The service offered by Australia Post is top class and reliable.
Great service and communication
I purchase from Catch AU in Melbourne. Australia post is fantastic keeping me updated right through to delivery in Auckland NZ.
It makes online shopping from Australia haslefree.
Tracking parcels buying stamps paying accounts
All very easy with good attitude at Mt Lawley 6050
Also assist in advising best way to send parcels etc
Nothing seems to be too much trouble much appreciated in today’s world
Aust Government needs to audit Aust Post
The Australian Government needs to audit the service of Australia Post. With limited other options for mail postal services, Australians should not have to withstand the inadequate, inconsistent and unreliable service from Australia Post any longer, nor their price structure.
Here's some examples:
I take a poster within a poster tube to my local post office. The Aust Post service desk charged me the price I was expecting. The next week I post the same item and a different person charges me twice the price. After arguing the price, the pe...rson looked into it and could get me a "better" price - which was the expect price and what I paid last week for same item. For the unexpecting customer, they could have easily been overcharged. I took a different parcel (weighing 251g) to the same Aust Post office a few weeks later. This parcel was going to France costing me $44 for postage. It should have been $41 but I was 1 gram (yes, a measly 1 gram) over the lower weight category but the Aust Post service person charges me the price of a higher weight category. Technically he was correct, but he could've done better for me when I am spending $44 on postage. This happened to be the same worker who tried to over charge me for my poster parcel a few weeks ago. Are Aust Post staff getting bonuses for the amount of money from sales they make? It feels like it to me.
Great and they stick to their promise on delivering next day
Very happy with a few express post envelopes I have received on time and in great condition.
Thank you Australia Post for all your efforts in this tough time, very much appreciated.
On line shopping deliveries
With all this COVID going around, I have had nothing but great service from Australia Post in their delivery of my items. Everything was posted on time and when I wasn't home to accept some of these deliveries they were always left in a safe place.
My daughter lives in Regional Vic short supply of masks Sent by post fromSA on Monday received on Thursday could track all along the way Fantastic so happy Australia Post
- Domestic Parcel Post (Standard)
- Verified customer
I am the sender
My recent package posted from Westcourt Post office in Cairns to Sydney on 27 August 2000.
Today is 1:45pm on September 3 2020.
The tracking shows that it has not left the post office.
The tracking shows it will be delivered on 2 to 3 September 2020.
One month and waiting
Australia Post has ground to a halt. Tracking doesn't move for weeks. Melbourne parcels travel interstate for processing before coming back to Melbourne. International deliveries now faster than domestic. Fail
first world prices third world service
After many delayed orders I decided to go express post to send a card for dads birthday. It took 3 weeks to arrive.
I then got the Australia Post app and have lots of messages saying "we've got it!" or "It's on its way" with dates over a month ago. How long do you need to have it before giving it to me or who I send things to?
Finally I have ordered things from U.S.A and Scotland which arrived weeks before things that I order from the Eastern States. Banana republic service that costs an arm and a leg.
If I could give it 0 stars I would
Australia post all my parcels seem to be missing and no one can contact me back. Everyday I send emails and nothing. On board for delivery then back at the processing place???
Why has my parcel been sitting a an AP facility since 24/9/20 and all tracking says that it is delayed waiting delivery. The facility is only 15k away. AustPost must prioritise mail because council election material arrived in record time.
fast, very reliable!
Everytime I have had a delivery from Australia post it has been on time! Great service! I highly recommend anyone using Australia post, delivery drivers are very respectful and friendly. Never had a problem.
Left the parcel On the step
Little Parcelbox delivery.
The postie/delivery person couldn't be bothered to walk up stairs to the leave it by the front door instead left it on the 2nd step IN PLAIN SITE!!!!
Worst customer service I’ve ever experienced.
I have Spent over 20 minutes on hold, on 4 seperate occasions over 2 days only to be connected to rude unhelpful staff who just simply couldn’t have been less interested in giving any customer service whatsoever.
My parcel was posted on the 9/9/20 in the U.K, arrived Sydney on 25/9/20, arrived 9 days in Melbourne on the 4/10/20 been sitting in Melbourne for 10 days, it is now the 14th of October
Parcel weight 100 grams, this mob is hopeless.
Had a parcel posted in France....... 13 days later delivered to my post office at Clyde Victoria.
Australian domestic - one month so far from sa to vic and still not being processed.
R54104204556448426It International postage is quicker and more efficient than Australia Post Domestic! This virus is world wide so why are other countries postal so much more reliable than our system???
Why has my express post sent from Geelong to Melbourne now in Adelaide after being in Melbourne yesterday????
It went from where it should be to another state?? What the hell?
- Domestic Parcel Post (Standard)
- Verified customer
Multiple missing deliveries and no follow up from AP
I have several packages I’ve been waiting for since mid/late September. Opened cases for all of them and no response from AP. None have had shipping updates, some have been sitting in Melbourne for weeks (45km from me). Express post seems to get here on time so I’m bewildered why regular post is taking 4, 5, 6+ weeks. You’d think they’d be employing more people with the pandemic. Loss of jobs and demand on the postage service but nope - just like using the words “delay” and “COVID” in the same sentence. Paying for a service that’s not delivered.
Today tracking said 2 parcels were coming, an hour later same says "no one home" attempted delivery. Strange I am home and there was no knock, AND NO CARD LEFT. So how do I locate my parcels without a card? Australia Post do not care, have no interest in doing their job, and providing a customer service does not exist. My cat could run this organization better. So angry!
Questions & Answers
My tracking number is R229016026104833006120903
Its been 2 weeks and it has no been delivered yet, can someone please help me to ask au post to delivery it thankyou
Hi! My mum sent me a parcel from Spain via express Spanish Post the 5th of October, and it arrived in Sydney the 8th but it’s been in awaiting customs clearance since then (the scan has been updated everyday). How long do you think it will take to be delivered to me?? It only contains baby clothes as I’m expecting a baby in just 4 weeks, so I really hope it arrives before that. The tracking no. is 4130003542033367
Thank you very much for your help,
I paid express post for this parcel. It’s a lot of printing that was ordered for my daughters 21st which is this Saturday . :( my tracking number is 33VFJ5231286
Also do you deliver on Saturdays ?
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