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Can someone help me? I’ve sent a parcel from Australia Fair QLD to Taiwan via express post. Is in transit for 9 days now. When i checked my parcel still in sydney since last saturday and awaiting for departure. It’s been 5 days there and no update. I paid for express post $131 but the package is not moving. The thing is that’s my birthday and anniversary presents for my boyfriend. And i’m looking forward he’ll receive it by this week.
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- International Courier
Usually a good experience
I haven’t had a problem with auspost up until my last order.
It has been showing as “cleared and awaiting international departure” from Langley for almost two weeks.
Not sure if it’s just a scanning issue or there is some other hold up. No communication from auspost.
Hi! Could I have an update on my order: VY4505201001000931509
It's been recieved and ready for processing for a month now and hasn't updated since the 30th of July, and though it's not urgent, I was wondering if there's any reason it could be stuck for this long?
I also had an order: RGV010441401000935001
which was placed on the 20th of August, and though it's only been less than a day later than the estimated delivery, I was wondering if I could also get an update for it as this parcel is a bit more urgent and valuable, and I've received news...
Tracking updates are meaningless nonsense
Small parcel from Sydney to Bendigo;
Spent days at Sydney depot, then tracking advised me 6 days ago
‘Received by Australia Post for transportation to processing facility‘ in Adelaide!
What in heavens name does that actually mean anyway???
Since then, NOTHING!
Why send a package for Bendigo to South Australia?
I recently received a package from England to Bendigo in 5 days, with DHL so it can be done!
Could u find this?
Hi, could track this usps number 802511820693996694? and provide an update? Keeps saying its arrived at international carrier.
Surely it can be far away. Its been 4 weeks now. Thank you very much
- International Standard
So my parcel has been stuck at "In transit to next facility in BENDIGO VIC" for 2 days. Is there a problem? My estimated time for my delivery was the 13th Aug to 18th so I don't mind but the other three stops took barely a day to get to well... their stops.
Usually On time
I recently sent a parcel to my Grand daughter in Melbourne. As it was during a lock down period I expected some delay, but thought 5 days would be sufficient as it used to take just 4. The parcel did arrive and was delivered on a Sunday but it took 7 days to get there. It seems to take additional days to get from one major city to another and with tracking I could see the parcel had arrived at the handling center but for some reason took 2 days to travel 15 klm to my son's home. As Australia Post are an Essential service I would have thought there would be more consistent delivery times.
- Domestic Parcel Post (Standard)
I’m USUALLY very comfortable using them, but now..
I have been using Australia Post for some time now, sending and receiving parcels through online purchase. All my items I send express and have never had a problem, however, recently have had an item I purchased, sent to the wrong house twice, sent back to the sender and is now apparently on its way to me, this has taken about a month. In saying this, Aus Post is usually great and the app and tracking is very easy to use.
The good old Aussie snail mail.
I have never been in a rush for my items but if I ever was I hope there would be other delivery options. Australia post has great service and I have been assigned a certain delivery man he is really nice, During Covid-19, he would knock and run but earlier he would wait for an answer. It's good to know your delivery person.
Nothing is made in Australia anymore which means all items have to be shipped from overseas and everything takes too long to even get into the hands of Australia post also noticed every package arrives in Sydney before continuing the route to my door.
Love to support Australia post and am happy to continue to do so in the future.
Very poor delivery system
I regularly order goods online and most are delivered without any issues . My biggest issue is with the Australia post contractors that do not care about service or the item that they are delivering
I was waiting for an important parcel the Aust post contractor drove into my driveway and sat in his van I walked out onto our front verandah to say i am here and he said "you not home " and then proceeded to driveway to my shock and surprise I had to chase him but he drove away
I contacted Australia post and then had to go out of my way...
LOVING the (window) time frame of when my parcel will be delivered!!
I’m a regular user of Australia Post and have to say how much more CONVENIENT it has been since Australia Post have started informing me (of a window time frame eg. arriving today between 10-12pm) when my parcel arrives! I can organise my day with more confidence and make sure I’m home at those times. I had 2 parcels delivered today, both at different times and given a time frame for delivery for both…loving it!!
Cash Disappeared In Transit
Rated 3 stars ... because I’m going to give Aust Post the benefit of the doubt here that the thirty dollars cash I mailed to Sydney on the 12/07/21 didn’t ( ?? ) disappear in transit ... but ... I have a Gumtree seller on the other end saying he did not receive it.
I sent cash ( standard post - not tracked - from an Australia Post post box at The Gap shopping centre precinct at 4pm 12/07/21 )
My decision to send cash was a goodwill gesture - as all of Sydney is in a strict lockdown - and I didn’t want the guy to have to traipse himself to ...his local post office in Nora Heights ( seems to be an Australia Post Office on every Aussie Contact Tracing List ever written ) With Sydney’s current community transmission - and - the seller being unable to access his bank account due to some complications - I figured thirty dollars wasn’t worth withholding. He says he never received it - and I feel that his response is genuine.
Midland post office, most of the time great
I was waited on by [Name Removed]. Her customer service attitude absolutely sucked. I work in customer service and I know not to have a sourpuss attitude. She told me how much a registered post A4 packet cost. I thought I had prepaid as I had a receipt. I showed this to her and she replied with attitude, "That has nothing to do with us". I said this must be for return then and proceeded to pay. Her hair was a mess and flopping in her face. If we can't see a smile behind the stupid masks then we need to hear it in your voice. She sounded agitated, couldn't be bothered and very stale. Change your attitude or whatever your dealing with leave it at the door or don't come to work.
Why does it take so long to arrive
Item ordered and shipped
This service is unacceptable and has become worse over the years
Why does it take so long for items to be delivered?
Is it the fault of the shipper or the shipping service
Express is not express anymore unfortunately , I wouldn’t count on express if needing quickly ..
Even though it probably is quicker than standard post. Just seems like every company not just Australia post, blames covid these days
Questions & Answers
My parcel have been stuck in Easter Creek facility since the 16th of this month. Since then, it has not moved. I wanna make sure that my parcel is still there and not missing. The delivery expected dates was from the 21st to the 24. The tracking # is 63307546782063.
My package arrived at the Sydney North West facility on the 16th of this month. Until now, it has not been moved or delivered to me. I hope it is not missing.
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