After a lot of comparing all available 4wd Rentals in Australia, I decided to go for Australian4WDHire.
If you are looking for well maintained 4WDs, with quality equipment, an excellent support and a reliable team of service professionals: Australian4WDHire is your choice.
After several offroad trips in Namibia and Botswana, it was time to explore what Australia had to offer.
We did a 9 day trip: up to Coral Bay and from there offroad along the coast towards Yardie Creek thru Cape Range National Park and return the same way. It was not much time, but we wanted to get a first impression of Western Australia off road.
Terrain included beach driving, boggy sand and some rocky sections.
Our Toyo Hilux was in mint condition: latest model, low mileage, clean, with a well maintained engine bay, interior and underbody in great condition and lots of quality equipment ranging from TJM, General Grabber Tires to Engel and Coleman.
And even during our trip no issues whatsoever occured; the team really kept their promises.
Speaking of the team: they did a fine job. From first contact to the end of our journey Jake and his Team, with Amber and Maryna, were very supportive and patient. I always felt well informed, with quick respond times and a very ingenious service.
We had quite some changes in travel plans; and yet the whole team always kept patient and friendly and was really willing to deliver the right ideas. That was service at it‘s best!
During the whole process we never had any issues with our payments: all rates were deducted correctly and our deposit was returned within 48hrs after our vehicle return.
Again: if you are looking for a proper 4WD Rental Company, that knows their business, if you are willing to read terms and conditions thoroughly -and obviously are willing to stick to them-, if you know what off road driving means and you know how to apply the rules of common sense and if you are in search for a great time Down Under: go for Australian4WDHire.
Thanks for an awesome time, guys! I will come back to Australia and for sure will let you know then!
Regards from Germany
Brilliant 10 days in SA thanks to A4WD!
On a last minute holiday, we were lucky enough to book a Toyota Prado with Australian 4WD Hire for 10 days of fun in South Australia. Paul, the local agent in Adelaide was super friendly and laid back which put as at ease right away, especially considering we had never been offroading in a 4WD.
The vehicle was as described and included everything we needed for bush camping. Make sure to check the condition of everything before leaving the depot and speak up if you think something is not in great condition and make a note of it. We didn't need to, but things can wear out and break while out and about so better to be sure.
We took the 4WD on unsealed roads - nothing too extreme, mainly gravel/sand/small rocks etc. and it performed great. Again as a first time offroader - we felt comfortable the entire time and did not doubt the car once.
We will be hiring with A4WD again and we'd highly recommend them if you're are looking for exciting outback adventure!
Excellent 4WD - Clean Equipment - Great Customer Service!
Thanks again for your excellent customer service! The Prado I rented from you over the last ten days was in perfect condition and it was a pleasure to drive. As you promised, all the equipment- truck, tent, refrigerator and camp gear were spotless. My daughter and I had a great trip which was due in large part to your Australian 4WD team. I will definitely be renting from you again.
What an incredible experience that was
Having arrived in WA with no idea what was in store, as soon as we entered the A4WD office we were made to feel at ease. An abundance of information and detailed walk through of the vehicles made us feel at ease right away.
It set the tone for our adventure in these new and well maintained off road vehicles and it proved to be an amazing experience for our family whilst on the road.
On return we did make a couple of superficial dents to the vehicles and we happily used our bond to ensure the damage was fixed for the next clients. These things can happen when on the road and so we budgeted for it accordingly.
these trucks are so well equipped but it definitely pays to check over all the equipment to make sure you have everything you need for this trip.
All in all we had an amazing experience travelling from Perth to Albany in these luxurious off road vehicles :D
I will be soon again in Australia! 100% my car will be hired in Au. 4WD Hire!
customer service was efficient, clear and fast.
bond payment was asked little late, but they took cash with no problem... so that was perfect for me.
The vehicle was not the same, but the one I got was better. (even if I wanted to have more fun with a manual gear...)
I hired the vehicle to go camping in Fraser island and other places, the vehicle and gear provided was more than enough and what I needed.
5 star review for 5 star service. Excellent throughout the process from beginning to end
1.) Customer service was fabulous from start to finish
2.) Bond was refunded within the timeframe they agreed to
3.) Vehicle was reliable, clean and with low KM's
4.) A once in a lifetime trip from ADL-PER and we will book with AU 4x4 again for the Coral Coast this year
Thanks to the whole team
See you again next time!
Now that our holiday in Australia has finally ended I may say that our decision to rent a 4WD car from Australian 4WD Hire was a good one. I absolutely would choose this company again.
We hired the car in Alice Springs to drive via the West Macdonell ranges, Kings Canyon, Ayers Rock, Oodnadatta track and Arkaroola to Adelaide. We visited Palm Valley and did one excursion in Arkaroola where we really needed the 4WD and high clearance capacity.
We planned our trip from end of November till middle of December 2018. So when we first asked for a quotation without questioning from our side we directly got a reduced offer because we rented the car at the end of the season and they didn't calculate a one way fee. That was a fine start for us.
The communication before we finally took over the car was very clear and informative and they were really sitting on top of things to prevent any surprises.
Due to language problems still one surprise occurred: unlike usual car renting agencies they asked for a security bond which is not - as we wrongly assumed in the beginning - a reservation on your credit card but an EFT of the total sum to them. So be aware that you have this sum available in real money!
After delivering the car back in Adelaide they were very fast to transfer the total amount back to us. So in total this procedure was unusual for us but is still working fine.
Different to other car companies they explicitly state that you may use the car more or less on any road that is mentioned on the Hema-map without all the exclusions that other car companies state (which seems to be more or less any gravel road that matters).
That gave us a lot of trust in that they believe in their cars and that their cars are suitable for their purposes. That was very important for us because at the end of the season with its already high temperatures you don't want to have a break down when even on the well-known Oodnadatta track no other car was coming along all day.
For us it was the first time to drive on off-road roads and we had to learn ourselves what is possible. With real 4WD, low range gear and hill down function we finally concluded that the car is able to do much more than we dared to do. A very relaxing thought. Especially the low range function is very important but is seemingly often disabled by other car companies as we heard.
Just before we took over the car (4WD Bush Camper Medium RTT) in Alice Springs we got the message that the rented car was not available due to an incident that had occurred earlier with it. Instead we got the bigger one (4WD Bush Camper Large RTT) for the same rate. From what we heard this was even the better choice if you want to go on an adventure so we didn't mind ;-)
The introduction to the car was short and we were glad we had read the information for off-road driving on their home page earlier and watched the video ´How to set up your rooftoptent´ on YouTube.
We didn't check if everything is in the emergency package which - looking back - was a fault of us because the shovel was missing. We didn't plan to drive through sand so it didn't matter after all, but still. We encountered this just when we delivered back the car. That late it is not possible to claim that the shovel was not in the package from the beginning on, obviously. Still the company did not make us pay for it!
In total we had a very fine holiday. Everything worked out and, again, we were glad to have choosen Australian 4WD Hire. We would do so again especially for a more serious off-road adventure the next time.
With kind regards,
Ellen & Heiko
Great trip, thanks to a great car!
My experience with this company was good. I hired a Toyota Hillux for two months to travel from north Australia to south west Australia. The car was great (good condition, clean and what I expected and needed for the trip) and pick-up and drop-off went smoothly. The camping gear that came with the car was also of good quality. I really appreciated the tire pressure pump included in the recovery kit as I understand those are not always included by other companies. Finally, when I encountered two minor issues with the car the company's response was quick and helpful.
Great way to get off the beaten track
We are return customers of Australian 4wd Hire, as we like to get off the beaten tourist track and into the more remote parts of the country. We found booking and any question we had were handled quickly and efficiently. As was the bond repayment. Having most of the camping gear included is great for us coming from NZ. The pickup and drop off was also fast and efficient although there is quite alot of reading to do. Thanks to the team
4WD RTT Camper was great
We had a great time in the outback, driving the 4WD RTT Camper along the Oodnadatta track. Pick up in Adelaide and drop off in Alice Springs were smooth and quick. The rooftop tent and the awnings were very functional and easy to open and close. Security bond was released without a fuss within a few hours of handing over the vehicle.
Amazing Family Holiday
We had a very pleasant experience, head office crew was the most attentive and ready to answer all of our questions before, during and after hire.
Supplying lots of pictures and links that made our preparation for the whole trip much easier. Agent in Perth was helpful and had a great knowledge about the area.
The whole camping style travel was new to us but we have really enjoyed it mostly because we were provided almost with everything that we needed for the trip.
Coming from overseas you cannot ask for a better package. Thank you!
Really smooth experience with all the support that we needed.
I booked a car to pickup in Cairns,use around lower Cape york and then drive back to Brisbane. The communications with the company were always very prompt, polite and friendly. The agents in Cairns were great and spent time going over everything with the car including tailoring the camping gear for the number of people we had and explaining how to use and setup the tents. The car was in good condition, was comfortable and the fridge was a great bonus. The agents in Brisbane were also friendly and the return was easy.
Australian 4WD seem to be one of only a few companies that allow people to go to remote outback locations and as such they have very extensive terms and conditions to cover usage of their vehicles. Make sure you read and understand them. I had questions and they answered them clearly and straight away. The bond was a payment up front to cover insurance excess but was returned within 2 days of returning the car and I had my bond paid back in full.
I haven't dealt with the company before, have no prior association with them and I run a small IT consultancy in northern NSW. My dealing with Australian 4WD hire was very professional and polite. They were easy to deal with and I would happily do business with them again.
Great car, friendly people, good service
All communication with 4wd administration went over email, they were always correct and very quick to answer. At pick-up and drop-off everyone was very friendly. We had a big Toyota 4x4 which was great to drive and had everything you would expect.
Just wanted to say thank you for providing reliable Hilux Camper RTT.
Complimentary camping gear was very handy.
We had a fantastic holiday on the West Coast.
Great service, great people, highly recommend!
Near new vehicle with almost everything that one need for camping. Agent in Perth was friendly and helpful, everything was explained. We didn’t have any troubles following the T&Cs which we found were reasonable, bond was refunded the next day. Recommended!
Nice 4WD experience in the outback
We hired a RTT vehicle for the trip Darwin to Adelaide, it was in perfect conditions and all the employees from Australian 4WD Hire were helpful and professional. We got the security bond back in 24h, to reccomend !
Equipment is great quality
Customer Service was fast at responding back.
Bond was handled in the time frame stated in their contract
Vehicle was what I expected when booking.
The car did everything we asked of it and more. We really tested it out over our almost 2 week trip, bring it on sand dunes, off roading and camping. The tent was really easy to set up, so much so that someone could do it on their own so having more than 1 person made it a breeze. The cooler in the back kept everything ice cold, which is vital to stay hydrated in the Australian sun. Overall, the car is amazing!
Good communication and great service
Any queries I had with Australian 4WD Hire were answered promptly and in full. Pickup and drop off were smooth, with the guys at both Darwin and Melbourne being really helpful and clear on the equipment and vehicle. Bond and fuel were both refunded in full quicker than expected.
I must say that all people at the pickup and dropoff were very serious and correct. There was abolutly no problem with the timetable we had determinded . The car was well prepared , ready to go. We got even an upgrade , a larger car because there was a problem with the car we wanted th hire, without having to pay a supplement. On the Hwy and in the outback the Toyota Prado 4WD gave full satisfaction.