KickAss Products
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KickAss Products was previously trading as Australian Direct until May 11th, 2022.
Reviews
BMS Failure
120 Ah lithium battery BMS failed and under voltage protection failed after 12 months. Cannot revive with the Kickass charger as the cells are too low. Big waste of a lot of money. Show detailsWoftam
I bought the kickass 120ah battery. I will pay to return the battery. It never charged properly and this is using the kickass VSR. I have no need for a huge paper weight and I will even send a tub of vasoline to assist you to put the product where it belongs . Bought a shower that never turned up. Don’t buy off this second rate shop. After sales doesn’t exist. Lol. Rip off … Show detailsVery happy
Very helpful staff, especially GRAIG the TECH. .GRAIG WENT TO A LOT OF TROUBLE TO SOLVE A TECH PROBLEM FOR ME, Highly recommend KICK ASS. Show detailsDo not buy
"Australian company" but all parts from China. And very difficult to get any type of return phone calls. Would not recommend at all. Find a true Australian company which manufacturers in Australia Show detailsThe solar penal was great
Solar has been running ever since without having to charge my battery yetKickass Compact 600 Lithium Power Station
Brilliant bit of kit!Can charge everything....phones, batteries, etc. Inverter can run Ryobi battery chargers or smaller 240v items. Even our Starlink internet.
Anderson plug connects and runs our Waeco car fridge.
Can be charged via a solar panel, 12 volt socket in car or 240v mains.
Has a light in it, is light and compact.
Love it!❤️
Great service from the manager at Kickass at Acacia Ridge. Very knowledgeable and helpful. Took the time to connect it up in our car and with our solar blanket.
Highly recommend!
Thank you Kickass! Show details
Won't charge
Bought the portable jump starter and compressor used it once to inflate my van tyres, trying to recharge it and just sits at 23% is there something I'm missing I've plugged it into all the ports but nothing seems to charge it.No customer service
I emailed Kickass 3 weeks ago about an issue that I have with a kickass smart charger that melted a 120ah AGM battery. They have not responded. They also emailed me to review the product I advised them of the issue in the review they still have not responded.They do not respond if u have any issues. I will not waste my money on Kickass products ever again. Show details
Vacuum sealer is rubbish,warranty is no existent
Was given a kickass vacuum sealer as a present would not seal properly,top and bottom sealing surfaces were bowed only way to seal was to squeeze top and bottom surfaces to make an air tight sealing surface, contacted kickass and was told to send them a video of product working ,sent back item only to be told that nothing was wrong with vacuum sealer ,they sent back product ,i tried to seal some food and would not extract all air from bag and would not seal as the top and bottom seal surfaces were bowed.After that i chucked the new vacuum seal... Read moreer in the bin,there warranty is false ,after sales is very poor ,there products are cheap Chinese rubbish i will never buy another product from kickass again ,my son purchased the same product only to be told nothing wrong,pay the extra money and get a decent brand,not this cheap Chinese junk40amp dcdc charger fails
Though I might replace my projector 25 amp dcdc charger with a new 40amp kickass. Worked for the first few weeks, then just stopped. No faults showing, checked all fuses connection, wires. Just nothing going into duel battery, contacted kickass video the product working it must be your connection.. checked everything again cannot find anything wrong. Helping a friend who lost his roof and power in a storm I was ready to drive 500km to help and bring food, but my fridge still not working. Having to leave the following morning we decided to pull... Read more the kickass 40amp out and put the old projector 25amp back in. And back to normal working fine. So all I felt like doing was smash the kickass 40amp dcdc with my sledge hammer what a waste of money 5 years with the projector and still going strong it definitely kicks its *ss.No after sales service
Baught the DC/DC charger. It is over charging my batteries to over 15 volts. System goes into fault. And no response from the kickass team. Charger was installed by auto electrician and suggests to shop else where. This product has not damaged my new deep cycle battery and kickass team are nowhere to be heard.95ltr dual zone frig
Poor quality fridge cannot control on app .app has failed 3times since purchase about 4wks ago 3rd time asked for serial no under ac inlet the person who wrote apps must be on drugs as no serial no at all there. Just 1 incidence of failer was fridge oneside only on @ 3degrees uses from 13.6 over nite down to 10.4 with solar from dawn if vehicle not driven1700 watt panel a grade solar panel voc 21.6 is 10.1a vmp 18.0v imp 9.45a .would like my money back so I can by Australian evacol fridge I have had their fibreglass eskys for years thought... Read more I might give shipass ago . I think evacool eskies keep Ice longer than your fridges Stay on any temperature you set them on .set it on 3 overnight woke up 5.30am it was on 15degrees with fridge and battery metres saying volts 12.4. You say don't use bad language id say don't make bad products and you won't have bad language used to describe your bad products . App not working to to put in a notice which means tel us what not working on our product but we'll get back to you maybe when we can don't worry about ur holiday @ the beach 2days before Christmas relax we can't do anything to help but where all good see you next year sucker.we got your money merry Christmas happy new year. Don't useswear words you'll hurt our feelings.
Poor return policy service
I purchased a 40Amp MPPT Solar Controller. It arrived as promised, however I realised that my 40Amp DC to DC charger had a built in MPPT controller. So this unit I ordered was surplus to my needs. I returned the product the following day. After a few days, I received a confirmation email that Kickass had received my returned goods.I followed it up with a call & was told that it was with the finance department. Since then, I've had no further updates. I am rather disappointed with their efforts in processing my refund. Show details
Followed up missing package
Just wanted to put a big thanks out there to Robert Richmond for getting my package found and moving again Kickass you should give this guy a pay rise, he was super helpful, and kept me informed until my problem was resolved Show detailsgreat product does what its suppose to do 300 Watt solar panels
300 Watt folding solar panels works a treat it puts out just over 300 Watts no problems at all , only thing which i would fault it the stands on the back bend if the panels fall down and the stands falls back .Questions & Answers
Hi I purchased a kickass 40amp dcdc charger to replace my 25amp projector just for a bit more input. Been in for probably 1 month seem to be working OK. Now the mains box is saying 7 to 9 volts ,check main fuse,checked fuse under bonnet all seem fine, the units lights flashing green solar alternator and wet all together .
Not sure what's going on..
Use a multimeter, maybe the read out is faulty.
Hi the eyelet on the black wire dcdc charger that goes to the negative side of the battery has broken off,can I just solder one back on or not use it at all? Lithium battery.
Yes you can.
Is it normal to have switch lights staying on the KA control hub after vehicle is turned off…?
Yes, you can switch it off to save parasitic draw if you like as per manual.
Details
KickAss Products Online store3.9(557) | ||
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Category | Online Shops and Camping Shops | Physical Shops and Camping Shops |
Offers Free Standard Shipping | No | No |
Contact info for KickAss Products
Mon | 9:00 am - 5:00 pm |
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Tue | 9:00 am - 5:00 pm |
Wed | 9:00 am - 5:00 pm |
Thu | 9:00 am - 5:00 pm |
Fri | 9:00 am - 3:00 pm |
Sat | 9:00 am - 2:00 pm |
Sun | Closed |
- ABN: 25169600060
Extra Information
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Nice to see kickass aftersales service care about their customers. Haven't heard anything from them. Maybe might offer my money back.... Read more
. Or offer to replace the kickass 40amp dcdc charger. Quiet as a mouse. If this is how you run your business you must have a lot of unhappy customers.. hopefully a happy outcome.