No longer Chuckles
Nervous start of ordering equipment.
On numerous occasions after confirming with the kickarse solar gurus the equipment went together as they said it would and are 100% of my expectations. The videos of each component coupled with a phone call made installation simple and I loved the bundled discount incentives. My "Big Lap" trip should be very comfortable.
Excellent Product and Service
Hi, just wanted to thank you so much for the excellent service and product with the fridge freezer I bought.
I did a lot of homework before deciding which brand to buy and kept coming back to your KickAss.
It arrived today and I am very impressed with the quality of the product. Everything arrived that was supposed to be in the box and the cap was a very nice surprise.
I am now eager have it in operation over our Easter Holidays camping trip.
Thank you so much again. Your product and customer service with constant updates, the Invoice and fast freight should be commended.
I wish you every success with your business and would not hesitate to buy from you again.
Still waiting after 3 months
Still waiting after 3 months for 100lt dz and some one can walk in and plck one up of you straight away nice of you for makeing me wait and still waiting not happy
Great Product & Service
Just picked up a dual zone 100 lt fridge/ Freezer from Kickass / Australian Direct on the Sunshine Coast.
The fridge is exactly what we have been chasing.
Love the idea of using the same plug for household 240v and the Landcruiser 200 series.
Great concept with the phone app. Can keep an eye on the fridge functions while driving.
Kept the catch cold during the trip home and the beer colder.
The DZ 100 lt would be a great asset for anyone who is after a travel fridge/ freezer.
I like i like!!!...
Just received the fridge an hour ago, plugged it straight in, love the anderson plugs great idea!! It took about 20 mins for both bins to chill freezer at -5° and fridge was 5° on quick cooling 240v
Love the controls on the app super easy plus the voltage metre awesome....little tip for bluetooth connect code, its on the back of the fridge, the code on the lcd control panel is too short..the override switch? Its in the manual that comes with the fridge, i couldnt find it, and there is no mention of it in the manual on the web.. no biggy tho, beers could have been in there a couple of minutes ealier haha.... Great having the 5 year warranty to back up the product(thumbs up thumbs up)
The only con... is with the cover not the fridge itself, i would have only taken half a star off if was an option, but there is no easy access to use the charging ports on the front, may i suggest for future design have a lil roll up flap so it will still cover over panel when not using the ports but the flap is out of the way when they are getting used, may have to sacrifice a pocket but for me i would prefer the easy access..
Anyway time to crack my first bevie from it( two beers glasses cheersing) looking forward to having many from it ( toasting with a ice cold king brown)
150 Watt Portable Solar Panels
I ordered these 150 watt panels last week they arrived two days earlier than expected from Queensland to Victoria .... very prompt service and arrived undamaged .......... yet to try them out ...... if they work well i will be buying more products from Australia Direct ......
2nd Time I've used Australian Direct (Kickass)
Just purchased the Kickass Volt Meter. This is the second purchased I've made through this business & both times they have met my expectations. Will definitely use them again in the future. BTW love your videos. Great work......Regards Tony
The "kickass 12 volt battery" charger arrived on time and when installed was working well. The graduated charge condition makes it easy to see the how the charge is going.
Faulty item replaced
I had a problem with a item i purchased. I went to their store where i was met with friendly and competent staff. They replaced it promptly and with no fuss. Great service
Purchased their Kickass Plug & Play Dual Battery System Wiring Kit & Dcdc Charger on the 13/2/19 expecting the 3-5 day postage as i was going camping in a weeks time. Much to my surprise only the plug & play wiring kit showed up 3 days later. After talking on the phone to a not so helpful operator i finally found out that they had infact sold out of the dc/dc charger and wont have them back in stock til late next week + 3-5 days delivery. Not once was i told they were out of stock. A simple email would have been nice or maybe a note on their website before you purchase it. Not happy
Quality product, staff very capable. both in discussion on suitability and at pick up.
Contacted staff to assess suitability of the product for my proposed use. Found to be very capable and knowledgeable. At pick up (living locally), again found staff very approachable and obviously worked well together....a good sign of an outstanding business.
Fantastic panel at a fantastic price
Thanks Joe Curren for going above and beyond and getting my panel from Qld to SA so quickly only 4 working days by road.
The panel is of great quality at a great price....
Very Pleased With Purchase
I purchased my dual battery kit late last week. It arrived by Tuesday! I was so impressed with the ease of purchase, the detailed product videos and the speed at which I received it after purchase. I had the whole kit installed into my ute and tool box in under an hour and it's working like a dream! Would highly recommend this company and products. Look forward to my future purchases to come!
Extremely slow shipping
Bought a battery tray for a dual battery solution. Took longer than it should have to arrive. Installed fine but the battery tray is thin soft metal so when tightening the battery clamps (which are also not ideal) the metal twists in places. Would have preferred thicker metal and better clamps. Second item I bought was a battery charger 240v, have not recieved it yet and auspost dont seem to know where it is. It's been 7 days since I ordered the product and it's only coming from QLD to ACT. If it was free shipping I would expect it to be slow but this is a paid service and is too slow. Let's hope the actual product is better than the shipping and battery tray.
UPDATE: Package finally arrived and the charger is much better than I expected. Has exceeded my expectations. Just need to improve on shipping times.
75 L fridge freezer
Well fridge is very good the Wi-Fi connection is very hit and miss and more mess then hit.It was one of the main things that I bought this fridge for against other models and makes
Disappointed, ordered on 12/1/18 still waiting for part of the order to be completed. However very happy with rest of order received.
Good service and delivery
Customer service answered all my questions with patience and politely. All goods shipped arrived safely and in a good time frame. It's great that all the electrics are just plug and play. Everything is working properly, I travel 200 km round trip to work so the battery will remain charged. Thanks again guys.
Bought several items, including dual battery system with MPPT battery box, over the last year or so and have had no problems, happy to continue buying suitable products.
Excellent products and service
Bought quite a few items, all delivered promptly. When I opened AGM battery it had been dropped and corner damaged. Nice to deal with a company that apologised for the issue and immediately dispatched a second battery. All over the Christmas break. I always judge a company by how they deal with problems. Anyone can do business when it all goes well. Aust Direct have been fantastic to deal with. Quality gear. I've kitted out my 4wd and camper with their wiring kits, battery boxes, dcdc chargers and solar panels. All working perfectly. 240v charger excellent job reconditioning older agm and fully charging mine and friends batteries. Got extra AHs out of them. Great people to deal with. I'll be back.
Very unimpressed purchases
Bought 2 items the same here in a fortnight, one for a friend and we have issues with Australia Post with deliveries so the consultant that rang said we'd label it "ok to leave" so they could drop it off, but he lied and by accident it was dropped off and was clearly marked on the label "Not to be left at all" so be advised anything that they say to you is not worth a cracker and now, will definitely not buy here again again, their credibility is completely shot with me, be warned.
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