Australian Escapes

Australian Escapes

 Verifiedaustralianescapes.com.au
Australian Escapes
4.3

91 reviews

PositivevsNegative
87% · 7910 · 11%

Reviews

91 reviews
Roslyn
RoslynPerth, WA2 posts
  Verified

Staff are very helpful

No unexpected additional fees that you had control over But Hire car prices forever 75 years find discriminative . Should be on driving history not age. Booked a self drive itinerary and staff were most helpful. Found staff very accomodating due to covid and Qantas cancelling flights..Most helpful and understanding Show details ·  1
Val A.
Val A.Gippsland, VIC
  Verified

A wonderful trip

We had four days in the Cairns area and Australian Escapes came up with activities to fit in with the time available, as well as flights and accommodation. The detailed list of the activity for each day, with the times, where to go, tickets if needed etc , made for a very easy, trouble free holiday -Thank you Alvin. We visited the Cairns Aquarium, Kuranda Skyrail, Atherton Tablelands Waterfall Tour and Green Island. A great holiday. Show details ·  1
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Sue
SueHunter Region, NSW2 posts
  Verified

Great Ocean Road trip

We booked a 10 day trip to Melbourne by plane then hire car along theGreat Ocean Road and then back to Melbourne. We had to pay for an additional driver for the hire car, which was unexpected, but in the terms of the hire car company. When another unexpected accommodation cost arose due to an error in the number of people (we were 2 couples travelling together) I called Sandy and she sorted it out. Everything we were promised in the itinerary was provided. Accommodation was in motels and 1 caravan park and all were very comfortable and to our specifications. Our trip went according to plan. Show details ·  1
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TerryC
TerryCQueensland
  Verified

A Dream

One problem but sorted ok. Accomodation perfect. Would book again Show details ·  1
DeniseB
DeniseBCentral West, NSW
  Verified
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Anthony
Anthony
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SusanT
SusanT
  Verified

More to Singapore than meets the eye

I booked 3 excursions. 1.Gardens by the Bay. although I had been there before, there were new things to see and the orchids were fantastic. 2. Morning tour of the city, including the Orchid garden in the Botanical Gardens. very good, guide excellent. 3. Night safari -excellent, better than expected.
No unexpected fees, but there was a little trouble authenticating the ticket for No.1. This was sorted out with a phone call back to Australia.
Thanks Skye - very good accommodation in excellent location. Show details ·  1
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Topp
Topp4 posts
 
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HelenG
HelenGIllawarra, NSW
  Verified
WarrenM
WarrenM2 posts
  Verified

Beautiful Adelaide and Surrounds, Scenic and Diverse Kangaroo Is and the Majestic “Murray Princess” River Cruise

There were no hidden costs with this holiday and it was easy to make changes such as an upgrade to an outside cabin for the cruise and to arrange later hotel checkouts when convenient.
Free time in Adelaide allowed us to explore the city’s Museum, Gallery, Central Markets and gardens.
Travel arrangements and border crossings between Qld and SA ran smoothly and Health protocols were adhered to everywhere allowing us to feel safe at all times.
Thank you to AE for making all the arrangements. We thoroughly enjoyed this holiday. Show details ·  1
JohnF
JohnF
  Verified

Reluctant Cancellation of Tasmania Trip

Throughout the process of determining the itinerary for the trip and the subsequent cancellation,the assistance of Nikki and Skye has been been exceptional .
No doubt many others have had their travel plans upended by COVID-19 and demands upon the agents time and skills have been heavy. I fully appreciate the the opportunity to express my satisfaction with the service I have received and the refunds that have been negotiated
John Show details ·  1
Kezza
KezzaCanberra 2600, ACT2 posts
  Verified
NorayJ
NorayJ2 posts
  Verified

Revisiting New Zealand

There were no additional fees. We booked a small organised trip plus stays in hotels at Christchurch and Wellington. All very comfortable and central. A couple had stairs to encounter but staff helpful with luggage. Everything more than expected! Did not need to cancel or change. The hotel in Auckland ( Bayswater VR Takapuna ) had a beautiful view.. Staff very efficient. Was isolated but on bus and ferry routes. My congratulations to Ben Brooker for his interest in meeting our individual needs and taking us on a journey through those important memories. He made us comfortable and well looked after. Would recommend Australian Escapes to any potential traveller. Show details ·  2
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Clinton H
Clinton H
  Verified

Bucket list

Booked our GHAN TRIP with Skye. She was helpful from the start,it was well organized and planned.We loved Catherine gorge as we experienced our first time in a helicopter. Thanks very much for making our first trip to Darwin so easy and wonderful Show details ·  1
RobynB
RobynB
  Verified
Max
Max
  Verified

Our trip on the Ghan and our stay in Darwin was just amazing

The only additional fee we had to pay was when we went into Kakadu National Park but this was stated on our information so we new about this and this was payed on our conformation the day before we did this tour.
WE booked a trip on the Ghan 2 nights 3 days and had an apartment Ramanda Suites by Wyndham Zen Quarter Darwin for 9 days . All our excursions were book for us before we left. WE told SKye what we were looking at and she came back with a package, we looked at it made a couple of adjustments and all was good. WE would book with Skye from Australian Escapes again . The expectation was over and above.
The Ghan is a must trip. Show details ·  1
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DebO
DebOSydney, NSW
  Verified
Leah G.
Leah G.North Queensland, QLD2 posts
 

Disgusted with the treatment and service

Have booked cruises with and have had nothing but trouble. Extras that were supposed to be included were not and didn't find out until we were on the cruise. This cost a further $$$$ Can never contact directly. Will never use this company again. Not worth all of the money you pay them. Show details
Australian Escapes
Australian Escapes   DM   
More

I refer to our written requests for you to immediately remove this review on the basis that your assertion regarding inclusion of alcohol package, alcohol costs incurred by you, and service quality are substantially false.

Margaret Harris
Margaret HarrisHunter Region, NSW
  Verified
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Patricia
Patricia2 posts
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Deborah H.
Deborah H.2 posts
  Verified

European adventure

We had quite a complex booking, staying in multiple different cities over a one month period. Our trip included an 8 night cruise on the Danube which exceeded our expectations and was the highlight of our trip. Our accommodation was in great locations, within walking distance or short drive of major tourist sites. We made several itinerary changes as our plans took shape, and none of this was a problem. Staff were very helpful when we encountered flight delays and disruption to transfer arrangements. There were no additional fees after the booking was finalised. Show details ·  2
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Neil
Neil Queensland
  Verified
Martin  Abblitt
Martin AbblittIllawarra, NSW2 posts
 

Great trip organised for a Swiss Rail Pass

We had a great trip to Switzerland and an 8 day rail pass, Ben organised the accommodation and then the flight transfers to the UK. All went very well, and the whole thing was a smooth process. The only complaint is that some of the accommodation could perhaps have been closer to the main railway stations in the cities, rather than a little along in the suburbs. We had a great time and thanks heaps to Ben for his hard work. Show details ·  1
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WendyT
WendyTSouth East Queensland, QLD
  Verified

The ultimate trip- the Canadian Rockies and a cruise to Alaska

Friends who had done this same trip recommended us to Australian Escapes and we were not disappointed. We told Ben what we thought we wanted to do and he took care of all the details, such as getting us great seats on our long flight from Brisbane to Vancouver and getting us an upgrade to a balcony stateroom on the cruise ship. No hiccups with any of the arrangements which was perfect. Thank you we appreciated your effotts on our behalf. Show details ·  1
Gary Mansfield
Gary Mansfield Murray Region, NSW3 posts
  Verified

A Great holiday experience

Everything was as expected no surprises. all went to plan, all the tickets for trains & flights were perfect,
all the hotel bookings were correct , tours and airport transfers were spot on.
The holiday was above our expectations. Show details ·  1
Maureen
Maureen South East Queensland, QLD
  Verified

N.T. ADVENTURE

We have recently returned from a trip to Uluru and Alice Springs organized by Skye. We had some great tours and were very appreciative of the way Skye gave us free days to relax after the 10 hour long full day tours . Skye managed to cover all the major attractions and we had a great insight into the Red Centre. We had one hiccup where an Operator cancelled a tour but within an hour Australian Escapes had us booked on the same tour with another company. Show details ·  1
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DiT
DiTCentral Highlands and Goldfields, VIC2 posts
  Verified

Norfolk Island Break

Big thank you to Australian Escapes consultant Skye for organizing such an enjoyable trip to Norfolk Island for ourselves and our friends.
We enjoyed all the inclusions, learning about Norfolk history and the people, and the boys even managed a fishing trip catching a lot of big fish.
Everything was very easy for us to manage and the views over Kingston to the ocean from our accommodation were beautiful.
A very relaxing slow paced holiday. Show details ·  1
DamienV
DamienVGippsland, VIC
  Verified

NT ADVENTURE

Australian Escapes consultant Skye bremer done a fantastic job every tour we done which was arrange by Skye was interesting. Also climbing the rock was a thing to tick of my list. The accommodation was first class thanks Skye we will be booking our next trip through Australian escapes soon Show details ·  1
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LauraS
LauraS
  Verified

It's amazing

My experience of this holiday on the Ghan was amazing would recommend it to anyone who wants to go, Australian escape we're very good in organizing everything, only thing I didn't like was the seafood dinner experience, no seafood
Thank you Skye Show reply
Alex Egan
Alex EganCentral Highlands and Goldfields, VIC3 posts
  Verified
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David
DavidGippsland, VIC
  Verified

Norfolk Island

We booked our trip to Norfolk Island thru Australian Escapes at a fixed price, and there were no additional fees after we made our initial booking and payment. The trip met all our expectations and we had a wonderful time. Show details ·  1
Alan34
Alan34SYDNEY4 posts
  Verified

Efficient service ,no hassels

Consultant Alvin recommended LORHITI boutique apartments on Lord Howe Island .5 star apartments .Self catering. Slight uphill walk from town .Lots of great walks and tours. .Transport provided at no cost to and from most restaurants .Do not miss Chase n Thyme island bus tour. We have used Australian Escapes on other occasions and found them to be most courteous and efficient. The owner/managers and staff, at Lorhiti, are friendly and very helpful. We could not recommend this holiday package to anyone other than to those seeking a restful holiday.

Children are not normally provided for at Lorhiti.

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Robyn  Ross
Robyn Ross
  Verified

Amazing service!

At almost the last minute we booked a two week trip to Singapore. The trip was fabulous. Everything went as planned including being met at the airport, excellent accommodation and all our travel requests being met. We had originally planned a very different holiday, but had to change our plans. Very quickly our previous plans were cancelled and a new holiday was booked. Four days before we were due to leave we received our detailed travel plans and were all ready for a wonderful holiday. Thankyou to Ben and the team.

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Carly Hanthorn
Carly Hanthorn
  Verified

Great easy way to book a get away

Great hotel oaks in Sydney good customer service met my expectations they were very accommodating would go there again. Transportation was close and easy use

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Alan  Johnston
Alan Johnston
  Verified

No booking worries with Aust Escapes doing it all for you!

We booked flights and accommodation to Mackay for a wedding and everything went according to plan. No hiccups with flights or baggage. Accommodation was absolutely beautiful and was conveniently located to a major shopping center and restaurants so only a short walk was necessary. The hire car part of the weekend was also a seamless experience. Thank you Australian Escapes for a great experience.

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Narelle  Shannon
Narelle ShannonMid North Coast, NSW2 posts
  Verified

Melbourne Weekend

We planed a weekend away to Melbourne. All our flights and accommidation where organised for us by Australian Escapes with location and activites catered for. Our accommidation was clean with great staff and perfect location. Thank you for making our weekend stress free.

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Michelle Edgerton
Michelle Edgerton
  Verified

Perth W.A.8 day stay

Trip to Rottnest Island with Guide very informative a great day.Wave rock a long day but well worth the bus trip.Hotel accommodation very good, friendly helpful staff.Private car pickup from hotel to airport collected with time to spare.Air flight to Canberra no problems .Thank you.

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ROCK
ROCKShepparton3 posts
 

UK & EUROPE

Had a great trip, did a Trafalgar Tour of the 4 countries which was fantastic. London's weather wasn't kind but accommodation was good. Train to Paris was a highlight, Eiffel Tower awesome. John, Ben & the team did a great job, helped us with a couple of problems, even though it was early morning Australian time. Thanks for making it a memorable trip.

JVU11
JVU11
  Verified

USA Trip

All of our expectations were met, had a great time, saw lots in the time we had. The standard of the accommodation was good, the documentation was excellent, which was very helpful for first time travellers like us.

Kevin  Foat
Kevin Foat
  Verified

We needed so much help

We can't thank the team at Australian Escapes enough, l broke my ankle a week before flying to Ireland for daughters wedding, the Doctor would only let me fly business class. Australian escapes managed to change all my bookings in only a weeks notice they were great to deal with, at such a stressfull time. All accomadation was lovely, and the airport pick up service was a terrific. Also the help they gave me claiming insurance was very much appreciated. Would recommend them to anyone travelling l would definitely use them again. Thankyou John Skye and Ben

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