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Australian Escapes

Australian Escapes (page 2 of 3)

4.2 from 42 reviews

Reviews

(26)
(10)
(0)
(1)
(5)
  • Transparency
    4.5 (14)
  • Customer Service
    4.7 (20)
  • Trip Completed Yes (19) · No (2)
  • Ease of Booking
    4.7 (21)

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Alex Egan

Alex EganCentral Highlands and Goldfields, VIC

  • 2 reviews
  • Verified customer

Hassle Free Holiday on MS Nordam (Holland America)

published
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Cruise and Flights
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Thanks very much Alex. I will pass on your comments to Skye and Ben. We're glad you enjoyed the cruise and your holiday in general - sounds like a dream trip.

Review collected in partnership with Australian Escapes

David

DavidGippsland, VIC

  • Verified customer

Norfolk Island

published

We booked our trip to Norfolk Island thru Australian Escapes at a fixed price, and there were no additional fees after we made our initial booking and payment. The trip met all our expectations and we had a wonderful time.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Car Hire, Flights and Tour
See all answers
1 comment
Australian Escapes
John G.Australian Escapes

Thanks very much for the feedback David. I hope we can be of service in the future and get you away on another complete holiday like this one to Norfolk. Thanks again.

Review collected in partnership with Australian Escapes

Alan34

Alan34SYDNEY

  • 3 reviews
  • Verified customer

Efficient service ,no hassels.

published

Consultant Alvin recommended LORHITI boutique apartments on Lord Howe Island .5 star apartments .Self catering. Slight uphill walk from town .Lots of great walks and tours. .Transport provided at no cost to and from most restaurants .Do not miss Chase n Thyme island bus tour. We have used Australian Escapes on other occasions and found them to be most courteous and efficient. The owner/managers and staff, at Lorhiti, are friendly and very helpful. We could not recommend this holiday package to anyone other than to those seeking a restful holiday.
Children are not normally provided for at Lorhiti.

1 comment
Australian Escapes
John G.Australian Escapes

Hi Alan, Thank you for the amazing review. I am happy to know that your holiday experience was very enjoyable. I can't wait to assist you again in choosing the perfect getaway. Alvin

Review collected in partnership with Australian Escapes

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  • Verified customer

Amazing service!

published

At almost the last minute we booked a two week trip to Singapore. The trip was fabulous. Everything went as planned including being met at the airport, excellent accommodation and all our travel requests being met. We had originally planned a very different holiday, but had to change our plans. Very quickly our previous plans were cancelled and a new holiday was booked. Four days before we were due to leave we received our detailed travel plans and were all ready for a wonderful holiday. Thankyou to Ben and the team.

1 comment
Australian Escapes
John G.Australian Escapes

Thank you very much Robyn, I'm happy that everything went smoothly and you enjoyed your holiday. Ben

Review collected in partnership with Australian Escapes

  • Verified customer

Great easy way to book a get away

published

Great hotel oaks in Sydney good customer service met my expectations they were very accommodating would go there again. Transportation was close and easy use

1 comment
Australian Escapes
John G.Australian Escapes

Thanks Carly, glad you liked the service and the hotel.

Review collected in partnership with Australian Escapes

  • Verified customer

No booking worries with Aust Escapes doing it all for you!

published

We booked flights and accommodation to Mackay for a wedding and everything went according to plan. No hiccups with flights or baggage. Accommodation was absolutely beautiful and was conveniently located to a major shopping center and restaurants so only a short walk was necessary. The hire car part of the weekend was also a seamless experience. Thank you Australian Escapes for a great experience.

1 comment
Australian Escapes
John G.Australian Escapes

Thanks Alan, we're glad you enjoyed your trip. Thanks very much for the positive feedback. One of the things we really try and focus on is taking care of the details. Thanks again.

Review collected in partnership with Australian Escapes

Narelle  Shannon

Narelle ShannonPalmers Channel

  • Verified customer

Melbourne Weekend

published

We planed a weekend away to Melbourne. All our flights and accommidation where organised for us by Australian Escapes with location and activites catered for. Our accommidation was clean with great staff and perfect location. Thank you for making our weekend stress free.

1 comment
Australian Escapes
John G.Australian Escapes

Hi Narelle, thanks for the great review. Happy that you enjoyed your weekend away.

Review collected in partnership with Australian Escapes

  • Verified customer

Perth W.A.8 day stay

published

Trip to Rottnest Island with Guide very informative a great day.Wave rock a long day but well worth the bus trip.Hotel accommodation very good, friendly helpful staff.Private car pickup from hotel to airport collected with time to spare.Air flight to Canberra no problems .Thank you.

1 comment
Australian Escapes
John G.Australian Escapes

Thanks Michelle, I appreciate the feedback on your holiday and we look forward to getting you away on another trip soon.

Review collected in partnership with Australian Escapes

ROCK

ROCKShepparton

  • 2 reviews

UK & EUROPE

published

Had a great trip, did a Trafalgar Tour of the 4 countries which was fantastic. London's weather wasn't kind but accommodation was good. Train to Paris was a highlight, Eiffel Tower awesome. John, Ben & the team did a great job, helped us with a couple of problems, even though it was early morning Australian time. Thanks for making it a memorable trip.

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  • Verified customer

USA Trip

published

All of our expectations were met, had a great time, saw lots in the time we had. The standard of the accommodation was good, the documentation was excellent, which was very helpful for first time travellers like us.

Review collected in partnership with Australian Escapes

  • Verified customer

We needed so much help

published

We can't thank the team at Australian Escapes enough, l broke my ankle a week before flying to Ireland for daughters wedding, the Doctor would only let me fly business class. Australian escapes managed to change all my bookings in only a weeks notice they were great to deal with, at such a stressfull time. All accomadation was lovely, and the airport pick up service was a terrific. Also the help they gave me claiming insurance was very much appreciated. Would recommend them to anyone travelling l would definitely use them again. Thankyou John Skye and Ben

1 comment
Australian Escapes
John G.Australian Escapes

Review collected in partnership with Australian Escapes

  • Verified customer

Canadian/ USA trip

published

Didn't know what to expect but we started with a wow. The accommodation in Vancouver blew us away. The Wedgewood Hotel was above expectations,central,helpful, nothing a bother. The Canadian Pacific Train journey, 4 days was relaxing. Definitely a train buff holiday activity. A great way to travel the breadth of Canada from Mountains,Savannah to prairies producing world class food products..The USA tour visited Montreal and Quebec fantastic cities. Then we ventured into historic areas of USA.Washington DC, Pennsylvania, Boston, New York. So much to see so little time.Up to Niagara Falls , so coooool. Organisation of tour was thorough. Documentation was excellent. Even receptionists commented on all the details.

1 comment
Australian Escapes
John G.Australian Escapes

Review collected in partnership with Australian Escapes

  • Verified customer

Overseas trip

published

Booked 21 Canadian/USA trip with a Rocky Mtn trip added to the package. The trip was wonderful, not really having any expectations. No major hassles or issues, thus planning was thorough and detailed.

Review collected in partnership with Australian Escapes

  • Verified customer

Our detailed European Itinerary

published

We booked an 8 week European trip through Australian Escapes to initially attend my nephew's wedding in Greece and visit to family in Italy and Spain with travel throughout which was quite a task. It took a few revisions of the itinerary to accommodate our plans but it all went without a hitch. The service from John Greenbury was excellent. All emails were answered and phone calls returned as promised. We had a fantastic time and everything went to plan (bar flight delays and train cancellations - all part of traveling). Every detail of our trip was looked after including flights, ferries, tours, train tickets, accommodation, car hire, travel insurance etc all at a great price.

1 comment
Australian Escapes
John G.Australian Escapes

Thanks Pia, I am very happy that you enjoyed your holiday and I am extremely pleased with your review. Thanks again. JG

Review collected in partnership with Australian Escapes

Fantastic holiday

published
1 comment
Australian Escapes
John G.Australian Escapes
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Blake

BlakeMelbourne

Russian River Cruise.

published

My wife and I used Australian Escapes to book a 13-day Russian river cruise on the Volga Dream. I don't think they'd heard of Volga Dream before I asked, but the team at Australian Escapes went to a lot of trouble to organise everything perfectly - including the very tiresome Russian visa application

I give them five stars because all the arrangements for our trip went like clockwork and they gave me a very good price

  • Verified customer

European holiday,

published

Our trip was amazing, could not fault Australian Escape. Accomodation all boutique hotels throughout Europe , It was totally stress free. Two River cruises on Modigliani and Symphonies, staff were fun but efficient.

Review collected in partnership with Australian Escapes

A rip off'

published

Had a trip to Canada just recently. Booked through Australian Escapes. It was terrible. The 7 day Coach tour was only a 4 day run by Chinese tour co. ( 3rd party?). No breakfasts were included but were supposed to and even though we had documentation to say that, the Chinese company Super Vacations refused to accept that. Had to pay a lot extra with Service Tax at $10 per day. We are trying to get our money back. From day 1 it was a nightmare. No one seemed to know what they were doing. We had a cruise to Alaska too which was OK< If any one is looking at this tour I hope you like wasting time at a Ginseng factory and looking for meals as Chinese only orientated for meal plans, It is very rushed! and very tiring,

7 comments
Australian Escapes
John G.Australian Escapes
Cheated
Cheated
Cheated
Cheated

Rip off

published

Offered a package for a holiday but refused to say where specific accom was unless I paid money in advance -- I declined and booked a cheaper trip myself. Continually harass for membership renewal with misleading promises -- eg flight vouchers

1 comment
Australian Escapes
John G.Australian Escapes

They wanted me to renew my membership

published

Had a phone call from this company wanting me to renew membership tho is not due til June. They said I had $4000 in credit tho I had not paid membership since its publicised problems over two years ago.. so I asked for a hypothetical holiday situation and which properties were available...they could not give me a direct answer but waffled around and said I would have to phone the travel agents .... I was a member for 8 years and never used it yet had only $4000 credit??? No thanks.

1 comment
Australian Escapes
John G.Australian Escapes
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