Fantastic service and product
Very impressed - ordered last minute wedding favours online and not only did I receive the products in just a few days, they looked exactly as pictured and were very good value for money. I'd had a few queries when ordering and the response was almost immediate. Overall, this site was a great find and recommend this to other bride-to-be's!
Beware - Poor product quality & terrible customer service !
Customer service was poor. On numerous occasions my emails were ignored. Items did not arrive in time for an event , even though I had given plenty of notice and had specifically emailed in regards to the items being received on time. I had tried to resolve the issue and emailed on several occasions, however I did not get any response. Furthermore, when I received what I had ordered, the DIY photo booth props had been arranged incorrectly and the sticks were glued in inappropriate places and therefore were unable to be used. I thought paying a little bit extra would get better quality products and good customer service! Boy was I wrong ! Still waiting to here from them ... WISH ME LUCK !
Had ordered the coaster glass with personalised enserts which didn't mind paying extra for, little did i know had to insert it individually myself! They didn't mention it when i placed the order and also when they send final prof, it has the personalised inserts. Then comes the delivery, says 5-7 days system. They came more than 7 days, which i had to chased up for everytime. The worst thing was they're customer service, very hard to understand due to poor English, i think runs by Chinese? She doesn't even know they're courier system, which is very frustrating.!
In the end got my parcel after i have to do all the running around. Will not be recommending this supplier to anyone else, if you don't want to embarrassed yourself.
Aeroplane Luggage tags
Very happy with the products I ordered. They are good quality and were just what I was looking for. The service I received was exceptional . They had to be ordered as I needed a large quantity, and I was kept informed of when they would arrive. After I received them I ordered a few more and they were delivered in two days. I would certainly recommend Australian Favors to all my friends.
Double Happiness bottle opener
double happiness bottle openers received them recently and am very impressed thank you
for your care to package the products properly and marking the box fragile because delivery companies always throw boxes around very roughly, awesome products ;) highly recommend these guys might need to buy more stuff lol...what are you waiting for ?? go and buy some stuff now =P go go go...!!
Excellent quality products
I have bought the same sort of products elsewhere and they arrived in an appalling condition, scratched, broken and dirty. I was so pleased to have ordered from Australian Favors as the products were in excellent condition, clean and crisp. Thank you. I will certainly be doing business with you again.
Great customer servixe & speedy delivery!
I ordered some bonboneires for my upcoming baby shower and was not expecting it to be delivered until early next week. I just picked it up today (delivered 2-3 days earlier than expected) & couldn't be happier with the customer service, speedy delivery and quality of the products I ordered! Thanks Australian Favors! I will definitely be back for more in future!
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