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Australian Hot Water

Australian Hot Water

4.3 from 72 reviews · View Statistics
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Reviews

4.3
72 reviews
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Service

published

The person who attended was professional
He sorted the issue pretty much straight up but charges were too high compared to others and could have given any discount based on job
Thanks

Incentivised Review No

Great service quick and effecient

published

Had issue with hot water on Sunday. Made a call to them on Monday noon. Service came to door 2 hours later with new hot water system. Removed my old 315 ltr and replaced with new.
Priced me same as what is advertised on website plus a new valve (180 dollar)

Moorebank branch Wayne def knows what he is doing. Recommended business if you can use this particular branch.

Incentivised Review No

Issue of compliance with Australian Standards

published
Incentivised Review No
Echo Yao
Echo YaoSydney, NSW
  • 2 reviews

Provided extra professional help for something that’s not their fault.

published
Incentivised Review No
Appliance Repair Services

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Tess B
Tess B
  • 4 reviews
  • Verified

Stay away - ok unless something goes wrong and then they sting you.

published

I brought a new Rimmi hot water heater just 4 years ago. That was fine, a little on the expensive side but they could replace the same day and I thought they offered a solid warranty if anything went wrong. That’s not the case.
The thermostat broke in the Hot Water Heater. It was at this stage I was informed of all the limits and clauses in my warranty contract. It was really expensive to replace - mainly because of the extortionate call out fee and labour charges.
I will be pursuing action against them eith the ACCC and NSW dept of Fair Trading.

Very overpriced in comparison to smaller businesses

published

Their quote was at least thirty percent more expensive then their competitors and they would not budge on price. They're only pro is they do all electrical also should that be needed. In short, you're paying a big premium but easier for lazy consumers.

Dan
Dan
  • 8 reviews
  • 6 likes
  • Verified

NO hot water in the first night of the installation

published

The company may be good but the plumbers they sent were careless. We did not have hot water at all at first night after installation because they installed that thing inside out. I realised something was not right just in two hours after installation and contacted the company telling them I did not feel warn at all after two hours before 4:30. They told me that I had to wait for 4-5 hours and it was nonsense. Why the plumbers could not wait and test the system properly before they left. Careless!

Australian Hot Water
Ruth S.Australian Hot Water

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