2Australian Institute of Personal Trainers

Australian Institute of Personal Trainers

 Verifiedaipt.edu.au🏆 2024 Award
2Australian Institute of Personal Trainers
4.5

2,323 reviews

PositivevsNegative
89% · 2,079173 · 7%

Reviews

2,323 reviews
sam
sam
 

assistance with website

I needed some assistance with my IPAF form and had the wonderful help from Marie C. She provided a 5 star experience and helped with an easy and fast solution. Show reply
Tessa K
Tessa KNew South Wales3 posts
 

Got what I needed - Mary was helpful

Thanks for your help on the phone, always willing to help Show reply
Patricia
PatriciaSydney, NSW4 posts
 
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Sav.K
Sav.K
 

Would definitely recommend

Definitely recommend AIPT. Great customer service, platform and learning materials. Show reply
hayden w.
hayden w.
 

Barbaras support in libe chat

Barbara went above and beyond in the live chat to answer my many questions Show reply
Farhan Andalib
Farhan Andalib
 

Customer service AIPT

I had Mary help me she was so wonderful and cleared my concerns. Show reply
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Luke K.
Luke K.
 

Excellent service

Emy went above and beyond for me to be emailed my certificate so I was able to start work. Highly recommend her to deal with any issues. Show reply
Joshua roggio
Joshua roggioPerth, WA
 

Perfect service, resulting in an immediate resolution of my problem/ concern

Resolved my issue/ problem immediately
treated me with respect
very understanding Show reply
Hamish B.
Hamish B.
 

Great Service

Service Was Great, Bec Helped me a lot with my course. Show reply
Jaz Symons
Jaz SymonsFar North Queensland, QLD
 

AMAZING!!

I had a phone call with Becc today and she was so so helpful. super lovely to talk to and she set up a coaching session for me to get my certificate smashed out! super understanding too thank you heaps!! Show reply
Mekayla M.
Mekayla M.
 

helpful

Becc was extremely helpful and very nice too speak with over the phone Show reply
Gerry
Gerry2 posts
 

Review on my Tudor

My Tudor has been Louise throughout my Diploma of Nutrition, she has been one of the best Tudors I have ever game across during the years I have studied and completed a variety of formal courses. She is professional, polite, encouraging and very supportive. Show reply
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James N.
James N.
 

Course was Lengthy but not difficult and Jay C has amazing customer service

Course was not difficult but lengthy, JayC customer service amazing Show reply
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Tracey
Tracey
 

Study plan enquiry for Cert III Fitness

Helpful staff, query solved quickly - all questions answered.

Completing Cert III Ftiness Show reply

maddi d.
maddi d.
 

Enrolling

All staff members that I interacted with were super enthusiastic and supportive. Show reply
yang z.
yang z.Metropolitan Adelaide, SA
 

helpful answers

Jane R's answer is clear and very helpful. Highly recommend. Show reply
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Nina
Nina
 

Professional and Supportive

Professional, friendly and supportive. Unlike another fitness certification organisation I have had previous experience with, I wasn’t made to feel too old or too over experienced. Show reply
Rod J.
Rod J.North Queensland, QLD
 

Awesome

Enrolement has been easy with great people encouraging me with positive support Show reply
Michael C.
Michael C.
 

Great enrolment experience

Very informative and helpful. Great advice for choosing which course and made the process of enrolling very easy. Show reply
Bev K.
Bev K.
 

Great Support!

Becc was quick and efficient in helping me with my queries, she addressed the issues and even supplied me with some helpful tips. Show reply
Jarrell
Jarrell
 

Amazing Hand

Rebbecca was a very helpful hand. When it came to helping me learn the questions, she was outstanding in guiding me and also making it easier to understand. Hopeful to get her again in the future. Show reply
Jamila c.
Jamila c.
 

Dino was so helpful

Dino was so helpful and understanding. I appreciate the kindness and effectiveness Show reply
Colby R
Colby R
 

This course is a mess

I did not have a good experience with this course. The assessments are poorly designed and are in need of a review. I often found that trying to understand the question/ task being asked of me was more difficult than actually answering it. I also often had trouble with inconsistency between different assessors. However, practical components were helpful for my learning, there just needs to be more o practical classes included in the course instead of excessive written tasks.
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Chloe
ChloeGreater Melbourne (Inner), VIC
 

Barbara is the best

Barbara was so helpful and patient with me, thank you! Show reply
Kym L
Kym L
 

Great feed back

Feedback was excellent. The course content did seem to jump around a bit might need some revision on the content and the flow of the course. Show reply
Emily
EmilyIllawarra, NSW
 

Over the phone help with AIPT

I had a really great experience with speaking with Barbara from AIPT. I called to ask for help with some questions to help me understand some of them better and she really helped me. It is so good how you are able to call them when you get stuck on some questions as it is all online. Show reply
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Nishanthi Abeyweera
Nishanthi AbeyweeraPerth, WA
 

Course extension

Jay C. Helped me with extending my course. So much of patience and he helped me going out of the box.
Thanks Jay! Show reply
Jessica B.
Jessica B.
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ryanricho357
ryanricho357
 

Marie c is the best support i could of had thank you so much

amazing service thank you marie the best support i could of had thank you so much Show reply
Filomena Amatuzio
Filomena Amatuzio
 

What else is possible?

Very helpful calm and helpful. He helped me to an extension of my course! Show reply
Steven L
Steven L
 

Chat Enquiry Review

Marie from AIPT was able to assist with my chat enquiry today with great efficiency and was very helpful Show reply
SKS
SKSGreater Melbourne (Inner), VIC2 posts
 

Amazing experience

It was an amazing experience completing my Certification with AIPT. There was a lot of flexibility in the course with access to fast assistance whenever help was required during the course work. Show reply
Kelly
Kelly
 

Amazing staff

Angel has been incredibly supportive and helpful in assisting me with my personal training course by leaving useful feedback while marking my assessments. Couldn’t have asked for better service. Show reply
Charlie P
Charlie P
 

Best support team - Credit to Barbara!!

The support team at AIPT is incredible! I’ve never had a bad experience and every single worker is extremely kind and helpful! A huge shout out to Barbara who gave me a massive helping hand with one of my assignments. An incredible person with an incredible attitude! Show reply
Demar DeCarry
Demar DeCarrySydney Surrounds, NSW
 
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Jeremy Sarka
Jeremy SarkaSydney, NSW
 

Incredibly helpful

Incredibly helpful phone call, calm and direct. Made sure everything was factual and correct before moving to the next task/question Allaine C was a terrific help. Show reply
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Imogen
ImogenGreater Melbourne (Inner), VIC
 

Really helpful!

Marie C's customer service for my online support needs during my Cert IV in fitness was outstanding. She responded promptly, addressed my queries with clarity. Her assistance made the online learning experience smoother, and I appreciate the support she provided. Show reply
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Mikayla
Mikayla
 

Amazing!

Barbara was great help, very quick and easy to understand. Show reply
Chelsea L.
Chelsea L.
 

Great resources & phone support

Online portal is very easy to navigate, and all unit info is in downloadable printable PDFs which is very handy (as opposed to powerpoints etc). You have as many attempts as you need for the multiple choice questions, and the phone support is great, I called up so many times with assignment questions and the team was always so happy and helpful. Minimal videos to submit as well which was one of the reasons I chose AIPT as well as the bundle Cert III & IV price and long timeframe for completion. Show reply
Peter
Peter
 

Great course

Great learning experience. Detailed course materials. Online program worked seemlessly. Show reply
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