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Australian National Couriers

Australian National Couriers

1.8 from 144 reviews · View Statistics

Reviews

1.0

4 reviews
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Terrible. Did not answer his phone and my contactless delivery was recorded as failed delivery

published

I ordered contactless Ikea delivery of a bookshelf. They called me in the morning, I missed the call and called back. No reply. They then called half an hour; I missed this call and called back straight away numerous times. Finally a email saying as no contact had been made the order was cancelled. This was so unfair as the driver would not answer his mobile; he finally replied to say he was already at home! What an easy way to do you job- call a few buzzes then don’t answer your phone at all at any time

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
ryjclay
ryjclayGreater Melbourne (Outer), VIC
  • 2 reviews

You're better off using a courier pigeon.

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
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0.0
(1,234)
Mr C
Mr CMetropolitan Adelaide, SA

Terrible customer service

published

ANC service is terrible and after I found the driver had signed for a parcel to say it was delivered when he had not even picked it up I was shocked. Then if and when you finally get through to someone on the phone talk nicely to them or they will hang up on you. How rude , ANC you are a joke, I will be suggesting we move all company courier work elsewhere in future.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
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Lena
LenaMetropolitan Adelaide, SA
  • 2 reviews
  • 3 likes

This company is a joke!!

published

Do not buy from Good Guys as they use this terrible delivery company. Would not take my fridge upstairs after knowing and wanted to do a risk assessment. Long story and numerous calls back and forwards..... Had to pay for another company to do it on the same day at added expense after paying for premium delivery service. This company is a joke!!!! Would give 0 stars if I could!!!!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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