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ANC

ANC

1.8 from 209 reviews · View Statistics
See the Best Couriers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

1.5
57 reviews
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Big
BigSydney, NSW

Good guys has to cancel the contract with this company. Otherwise image will get destroyed by the courier company.

published

Package came to the door but the driver did not gave an effort to deliver . Very arrogant and didn’t bother to wait for few minutes aswell. Definitely not recommend to use the service.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Never arrived

published

I booked a time for delivery. The items never arrived and I am being told that my order is not in the system and that I need to contact the store (again).

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
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It’s the worst company in Australia

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
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Matteo
Matteo
  • 4 reviews

How are these guys in business?

published

Waited all morning for a delivery and installation in inner city Sydney. Truck driver told parking 20 meters from home for drop off and parking. I was told it was too far and they could not park the truck because it was full of valuables (??) and DROVE OFF
No idea when I will receive my dishwasher.

  • Thumbnail
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
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Sandeep
SandeepGreater Melbourne (Inner), VIC

Worst Delivery Company in Australia

published

Zero star, worst delivery company in Australia. Don't know why samsung is using this rubbish company for their deliveries where as there are alot of other better companies like dhl, tnt and fedex. Ordered tv from samsung 3 weeks ago still not recieved. This ANC keep cancelling my delivery for no reason. When i contact samsung they saying my tv is already with anc for delivery. And ANC on other end is hopeless.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Pretend to deliver

published

They are yet to deliver my coffee table ordered from pottery barn even although they have said it’s been delivered. I even received a text message 5 mins before it was due to arrive (after waiting at home) to say they are sorry but it wasn’t even loaded on the truck?! Still waiting for this item to be delivered!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Absolutely Criminal

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Rocket3
Rocket3South East Queensland, QLD

Why would anyone use them

published

Ordered furniture from west elm in November.
Two things on back order and two things in stock in Sydney. I am in Brisbane.
Have now taken three days off work to get these items at their times they have to me and they never showed up or called.
When I called them they said that they couldn’t get the items from the warehouse yet no phone call to even let me know.
Now another day and another stuff up.
When west elm has made sure my items were available i now get another moved date. After taking today off work.
I have since found out anc actually own and run the warehouse. So if they say west elm didn’t hand it over. Then that is a lie.

It is all ANC run and stuff ups

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
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Kate
KateSouth East Queensland, QLD
  • Verified

Incompetence at its finest.

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
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Honey B.
Honey B.Sydney, NSW
  • 2 reviews
  • 1 like

They don't listen or read emails

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
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Matt C.
Matt C.South East Queensland, QLD
  • 2 reviews
  • Verified

Absolutely woeful. Call centre in Phillipines just hangs up. Samsung goods missing. Beware.

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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caroline w
caroline w
  • 2 reviews

Worst service ever; totally unreliable

published

ANC were supposed to pick up a mirror for return to West Elm. Pickup was cancelled without notice on three separate occasions, after I had come home from work each time especially to be there. I spent hours on the phone with ANC and West Elm trying to reschedule. I have never had such a frustrating and dissatisfying experience with any other purchase or delivery company. Avoid at all costs!

Incentivised Review No
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
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Arjit
ArjitGreater Melbourne (Inner), VIC

The worst service I have ever seen

published

My samsung TV got delivered broken and delivery guy took the tv back at the same time after that no response
Called customer service agent and he hungs up. Absolutely ridiculous. I dont know what to do

Incentivised Review No
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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THE WORST EXPERIENCE! SAMSUNG, WHY ARE YOU DEALING WITH THIS COMPANY!

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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P M R
P M R
  • 4 reviews
  • 9 likes

Items never showed and they have no idea when it might get delivered

published

I have 2 items ordered to be delivered through them. They keep on changing delivery dates. When there are changes, they don't let you know. Marked my item as "delivered" but it never was. Called them and they are just blaming the shop. They don't know where or when any of the items will be delivered. Absolute useless. Avoid at all cost!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
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Details

CategoryCouriers
Business Plans Yes
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