We only found out that our package had been delivered when we found it in the garden where it had been thrown over the front fence and left to lie firstly in the very hot sun and then in the thunderstorm that blew up. It seemed obvious that the driver hadn't even bothered to park, get out of the van and do a very short walk to our front porch to leave the parcel under cover. I have complained to the business we ordered from and have asked them to never get ANC to deliver things to us again. If I could give ANC less than 1 star I would.
Hiring the worst drivers in NSW, guy would not listen to requests to bring items to the door.
Driver named [name removed] refused to bring Ikea items to my door, and he put all the items into the garage when the door was 5 meters away. The door did have a small flight of stairs (less than 10 steps) and he had a intern driver who he bossed around anyway - but refused to deliver items as promised on the ANC website. When I asked [Name Removed] which company he worked for, he blatantly lied and said he worked for IKEA and laughed. There were both boxes and towels, and he put the towels UNDER my boxes, making them oil from the garage fl...oor. He kept insisting that he had authority to leave the items in the garage, when I was point blank in his face telling him he could not put the items in the garage. (I pay the rent so I have authority on where the items can be left). I have had deliveries from Aus Post, Fastway, Amazon, DHL, they are the worst by far.
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