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ANC

ANC

1.8 from 225 reviews · View Statistics
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50 reviews
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Howard
HowardNarrabundah 2604, ACT

ANC Courier service

published

My experience dealing with ANC Courier Service was very stressful. They failed to deliver my new Miele dishwasher on the appointed day without any explanation or even contact (there has never been an explanation). After 2 further wasted days of extensive calls to Miele and Good Guys (the vendor), a new delivery date was finally arranged. On that day, there was no contact providing delivery details until I rang yet again. This was then one week later. The 2 guys who delivered and installed the machine were polite and efficient. But I would not recommend ANC and wonder why any reputable company continues to use them.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeUnacceptably Late
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionYes
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Kaweesha
KaweeshaGreater Melbourne (Outer), VIC

SamsungAU/ANC - Worst Possible Combination Ever

published
  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeUnacceptably Late
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionYes
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Disgruntled
DisgruntledSydney
  • 20 reviews
  • 48 likes
  • Verified

TERRIBLE SERVICE!!!!!!

published
  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeEarly
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionYes
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Michelle.
Michelle.Greater Melbourne (Inner), VIC

BREACH OF PRIVACY

published

The driver messaged me hours after my package was delivered, wanting to be friends. This is not okay! It is a massive breach of my privacy and should be addressed by management.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeLate
  • Delivery Arrived in Good ConditionYes
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Kathy
KathyGreater Melbourne (Outer), VIC
  • 3 reviews
  • Verified

Terrible Experience.

published

Bunnings delivery was a day late . Driver damaged my partners car due to lack of care during delivery and hassled me about not reporting it.Unable to contact company via phone as number disabled and not reply to email. Very poor service.

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  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeLate
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionYes
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Garth
GarthSouth East Queensland, QLD
  • 3 reviews

Disappointing driver, head office

published

Delivery driver didn't watch where he was walking and stood on and broke my sons toy. This was ok, as accidents happen. But ANC head office didn't want to know about it, which was quite disappointing, but tells me everything I need to know about this company, their processes, and their values.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeOn Time
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionYes
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Anselm Rayan
Anselm RayanMetropolitan Adelaide, SA
  • 5 reviews
  • 6 likes

very rude delivery

published

this was a product purchased from Bunnings and was to be delivered in a week, but the delivery person that did was total out of act and arrogant. was mumbling in Indian which seemed like coursing. Did not want to be there and kept egging the 2nd man who was more willing to help.
in the end he just dumped it in the drive way and left, where I got it move with the help of my son.
this guy should be stripped of his delivery rights and fired from ANC, who I believe are trying to do a good job .

  • Thumbnail
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  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeOn Time
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionYes
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Criminal organisations have better conduct

published

Driver drove car into our property causing significant damage. Driver shirked responsibility and is evading police. ANC is protecting driver and is avoiding responsibility and is refusing to assist. I am left with financial loss of repairing my property and or paying my insurance premium and losing my no claim. Criminals get away with less. Please don’t support such a dishonest company with your custom.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeOn Time
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionYes
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Linda T.
Linda T.
  • 5 reviews
  • 2 likes

Got address wrong 3 times

published

My order of pet food went on board 2 days in a row and delivery failed 2 days in a row, no explanation provided. 3rd delivery was delivered to wrong address down the road despite the business name and address clearly written on the label. I had to drive round and pick it up myself, did not trust a 4th attempt. Bad reflection on Pet Circle, ditch these cowboys, guys they are damaging your image.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeUnacceptably Late
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionYes
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Michael
MichaelMetropolitan Adelaide, SA
  • 14 reviews
  • 5 likes

Pallet of concrete mix

published

The ANC courier kept on complaining about having a crook back and having to pull the trolley of concrete mix up my driveway when he gets darn paid to do the job ,and yes kept on complaining all the about his crook back , so why didn’t the lazy drive reverse into my driveway to make darn easier for himself and the customer, its just because the drivers are to lazy

  • Incentivised Review No
  • Sender or ReceiverSender
  • Delivery TimeOn Time
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionYes
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Prad
Prad
  • 2 reviews
  • 1 like

Driver got mad at me

published

The incompetent driver got mad at me because he couldn't find my front door. At first he was trying to unload stuff at the garage driveway and just leave it there and when I told him that he should drive to my front door instead and unload the items, he got angry at me. lol
When asked why couldn't he come to the front door instead, he said he couldn't find it! Haha There is a huge sign post infront of my building that you can't miss and not a single delivery drivers have ever complained about not finding my front door. I have a feeling he was just too lazy and didn't care. No need to get angry at customer because of your incompetence!

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeOn Time
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionYes
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Peter C.
Peter C.Metropolitan Adelaide, SA

Terrible. Day 1 did not turn up . 3 days for 2 items

published

Day 1 ANC did not turn up, after I waited several more hours delivery location locked up. Day 2 delivered half only. Day 3, second part of purchase arrived, after I called ANC. Drivers all courteous.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeUnacceptably Late
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionYes
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Nikki
NikkiCentral Highlands and Goldfields, VIC

Unprofessional, disrespectful, complacent

published
  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeUnacceptably Late
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionYes
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Terrible service

published

Driver was rude as carried on to the client as there were stairs at the property. Both Bunnings and ANC advised it was a steep site with 2 stair cases. Terrible service. Took photos in the clients home without permission. Don’t Risk using these guys

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeOn Time
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionYes
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Disgruntled
DisgruntledSydney, NSW

Amazing lack of service

published
  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeOn Time
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionYes
Australian National Couriers
Natalie T.Australian National CouriersSend a private message
Disgruntled
Disgruntled

Hi Sophie B, thanks for your reply however, you do not advise where to send this information, is it not possible for you to include your email address, or is this just more lip/lack of service from ANC?

Australian National Couriers
Natalie T.Australian National CouriersSend a private message

Dear Disgruntled, please email sophieb@ancdelivers.com.au. Please confirm your name, phone number, email, delivery date and delivery number. Thank you.

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CategoryCouriers
Business Plans Yes
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Extra Information

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HPerth

Joy plus

by HPerth on 19 Aug 2022
Joy in every smell. Delivery was fast. Highly recommend. Beautiful and reasonable prices, I love everything about this fantastic company.... Read full review

Dave P.

A lot quicker than Australia Post.

by Dave P. on 19 Aug 2022
I didn't expect my package to arrive that soon. Very impressed.... Read full review

Ann O.

Very efficient and fast delivery.

by Ann O. on 19 Aug 2022
Package arrived fast and in good condition. It was left in a safe place when delivered. Thank you.... Read full review

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