Too much effort for dog food
The delivery was over a week late. The driver called my personal phone number without permission with a vague "I have something for you, come outside", he didn't buzz the apartment. He left the package without approval in the other end of the the building. He also called me a few minutes later but he immediately hung up after a couple of rings. The company also wouldn't respond to sender queries asking where the heck my dog food was.
I would really appreciate it if this company would review their policies on drivers using the mobile numbers of their parcel recipients. It's creepy and unprofessional.
- Incentivised Review No
- Sender or ReceiverReceiver
- Delivery TimeUnacceptably Late
- Shipping TypeDomestic
- Delivery Arrived in Good ConditionYes
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Get an answer from our members and Australian National Couriers representatives
A lot quicker than Australia Post.
Very efficient and fast delivery.
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