1 photo
Australian National Couriers

Australian National Couriers

1.8 from 144 reviews · View Statistics

Reviews

1.1

11 reviews
5
(0)
4
(0)
3
(0)
2
(1)
1
(10)
Previous
Next
Daz
Daz
  • 4 reviews
  • 1 like

Worst courier service ever

published

Arrived to deliver outside of specified delivery timeframe (apparently) which was a full 8 & 1/2 hours across the day so nothing unreasonable or unachievable. Then lied and said that the premises was unattended when it definitely wasn't. Wouldn't provide photographic evidence of delivery attempt to the 'unattended premises' either. Worst courier service that i have ever had the mispleasure of dealing with. Avoid them at all cost.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Linda T.
Linda T.
  • 4 reviews
  • 1 like

Got address wrong 3 times

published

My order of pet food went on board 2 days in a row and delivery failed 2 days in a row, no explanation provided. 3rd delivery was delivered to wrong address down the road despite the business name and address clearly written on the label. I had to drive round and pick it up myself, did not trust a 4th attempt. Bad reflection on Pet Circle, ditch these cowboys, guys they are damaging your image.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Other Couriers

 
 

0.0
(1,234)
Peter C.
Peter C.Metropolitan Adelaide, SA

Terrible. Day 1 did not turn up . 3 days for 2 items

published

Day 1 ANC did not turn up, after I waited several more hours delivery location locked up. Day 2 delivered half only. Day 3, second part of purchase arrived, after I called ANC. Drivers all courteous.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Couriers

Find out how Australian National Couriers compares to other Couriers

Know better, choose better.

Compare all

Too much effort for dog food

published

The delivery was over a week late. The driver called my personal phone number without permission with a vague "I have something for you, come outside", he didn't buzz the apartment. He left the package without approval in the other end of the the building. He also called me a few minutes later but he immediately hung up after a couple of rings. The company also wouldn't respond to sender queries asking where the heck my dog food was.

I would really appreciate it if this company would review their policies on drivers using the mobile numbers of their parcel recipients. It's creepy and unprofessional.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
2 comments
Australian National Couriers
Sophie B.Australian National Couriers
Dana P.
Dana P.
Lisa K.
Lisa K.Greater Melbourne (Inner), VIC

Australian National Couriers - Unable to track item being delivered. Bad Service

published

Received a text message at 10:06am advising a delivery to occur today, 2 December. There is no way to track the job number, or to find out what time the delivery will be, even whether morning or afternoon. I tried to call ANC's Melbourne office three times by telephone at different times today. The line was constantly engaged. My delivery is an order from Bunnings Warehouse, who were also unable to provide me with any information as to the likely delivery time! As a result of today's experience, I would not recommend ANC or EVER have a Bunnings order delivered to me at home. All up a disastrous service.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Jason
JasonSydney, NSW

Still Waiting

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Nikki
NikkiCentral Highlands and Goldfields, VIC

Unprofessional, disrespectful, complacent

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
J L.
J L.South East Queensland, QLD

Do not use

published

Do not use this company - ANC Drivers are lazy and will make any kind of excuse not to complete a delivery. They are extremely disorganized and rude. Avoid at all costs.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Other Couriers

 
 

0.0
(1,234)

Do not use this company.

published

Do they even know that a delivery driver is supposed to deliver the goods? . Been waiting since 3pm. Ive called 6 times. Been lied to about where my goods are

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
1 comment
Australian National Couriers
Sophie B.Australian National Couriers
Couriers

Find out how Australian National Couriers compares to other Couriers

Know better, choose better.

Compare all

This company is a joke

published

Would not recommend this company had a delivery from Bunnings on a Friday afternoon no show spoke to Bunnings said thay would deliver on Saturday between 7am to 12 no show arranged for Sunday between 8 and 12 came and 10.30 then told me he was he can not unload in my backyard this is with a crane truck and said he was going to put it out the front not a small delivery didn't want to get his tyres dirty

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
1 comment
Australian National Couriers
Sophie B.Australian National Couriers
Ben Killeen
Ben KilleenGreater Melbourne (Inner), VIC

Bunnings delivery

published

DISGRACEFUL!! I had a Bunnings delivery I was 10 minutes late and driver left.
They then Told me it would arrive between 10-2pm and know it will be after 3pm.

Double standards it’s know cost me a days work as I’ve had to wait on site for this delivery leaving myself and my work partner with a days pay!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all Australian National Couriers reviews

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Australian National Couriers representatives

Other Couriers

Previous
Zoom2u

Zoom2u

4.8
(712)
Dogtainers

Dogtainers

4.7
(663)
PACK & SEND

PACK & SEND

4.5
(4,929)
Parcelpoint

Parcelpoint

4.5
(3,053)
Jetpets

Jetpets

4.3
(685)
Big Post

Big Post

4.4
(154)
Interparcel

Interparcel

4.1
(2,009)
Smart Send

Smart Send

4.0
(1,411)
Sendle

Sendle

4.0
(9,124)
comGateway

comGateway

4.2
(64)
Transdirect

Transdirect

3.5
(2,561)
Next
See all Couriers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.