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ANC

ANC

1.8 from 202 reviews · View Statistics
See the Best Couriers in 2022 as rated by Australians on ProductReview.com.au.
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2.9
60 reviews
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Howard
HowardNarrabundah 2604, ACT

ANC Courier service

published

My experience dealing with ANC Courier Service was very stressful. They failed to deliver my new Miele dishwasher on the appointed day without any explanation or even contact (there has never been an explanation). After 2 further wasted days of extensive calls to Miele and Good Guys (the vendor), a new delivery date was finally arranged. On that day, there was no contact providing delivery details until I rang yet again. This was then one week later. The 2 guys who delivered and installed the machine were polite and efficient. But I would not recommend ANC and wonder why any reputable company continues to use them.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Kim
KimMelbourne
  • 17 reviews
  • 4 likes
  • Verified

INCOMPETENT COMPANY

published

I never have chosen the company by myself.
but the brillant online shop i bought, Pottery Barn Kids, chose this idiotic company for delivery.
and as you all have seen from other reviews and stars given.
I dont need to explain the same thing

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
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Jacinta C.
Jacinta C.South East Queensland, QLD

Terrible service. Unreliable and unprofessional. Avoid at all costs!

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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iinvade
iinvadeSydney, NSW

Professional Delivery by Professional Driver.

published

ANC delivery driver was probably the best professional, well mannered and kind human being I have encountered. His Last name is Fawzia. He came with another person. Delivered, unpacked, installed and removed my old washer and all packaging. Even turned it on and showed me that it works. Even though he had 40 deliveries today and I was the second last, they still managed to keep their smile on. Truly amazed by their hard work. Well done. Keep up the good work.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Pay attention to the other 1-star reviews.

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Similar opinion? Write a review on ProductReview.com.au!
Craig
CraigGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Good delivery

published

After reading reviews on here, I was concerned that we would have problems with the delivery of our Samsung fridge. As it turned out, apart from bringing the delivery date forward by three days (without us asking), everything else went really well. I received a text the day before delivery with an approximate time, then a phone call on the morning to say they were 10 minutes away. During the delivery process itself, the two delivery people were courteous and really careful. Overall, it was a positive experience.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Lisa
LisaSydney, NSW

Excellent Service

published

Received a delivery from Ikea. The delivery person, Sami was fantastic and kept us informed the entire time by calling to let me know how far away he was. Once here, Sami helped my husband bring the heavy items upstairs to the apartment as I was on crutches. Very happy with the service provided by Sami.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
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Pazuzu D.
Pazuzu D.Greater Melbourne (Inner), VIC

The worse experience of my life with ANC delivers

published

I got a death threat and being rapped by the foreign delivers guys in my own house and I reported to the media and to my local police department this is not acceptable at all !!!!

Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australian National Couriers
NatalieAustralian National CouriersSend a private message
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The reviewer stated that an incentive was offered for this review

Colette
ColetteVictoria

Courteous service

published

Received a delivery from Bunnings via delivery person Malik. He was a most courteous young man who ensured that the item was carefully delivered. He arrived as per time indicated and sent tracking info prior to arrival. Process expedited with due care and courtesy. I choose not to link this review to any account, but I wanted to affirm the young driver.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Kaweesha
KaweeshaGreater Melbourne (Outer), VIC

SamsungAU/ANC - Worst Possible Combination Ever

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Disgruntled
DisgruntledSydney
  • 20 reviews
  • 48 likes
  • Verified

TERRIBLE SERVICE!!!!!!

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Had to demand that they phone the driver and insist he delivers

published

Bunnings offered delevery between 8-12. I confirmed this morning that delivery would happen by 12noon. It is now 1pm and after being on the phone for an hour I am told the driver is 30-60 min away. They are not particularly concerned that I also have things to do. I asked what would happen if I was not here to accept delivery and asked them to wait 90-120 min for me to get back. I am surprised that Bunnings continues to use such an inefficient uncaring business.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
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NOT HAPPY JANN
NOT HAPPY JANNSydney, NSW
  • 2 reviews
  • 2 likes

Excellent service

published

After reading the previous reviews I feared the worst that I may never see my Bunnings order. I had a text message first thing this morning and a follow up message mid morning advising me the delivery was 20 minutes away. The message contained a real time tracking link and he arrived on time. I had ordered a number of items ( some quite heavy) which arrived in perfect condition and unloaded with no fuss. The driver was the happiest and friendliest delivery driver we have had during the whole pandemic.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Garth
GarthSouth East Queensland, QLD
  • 3 reviews

Disappointing driver, head office

published

Delivery driver didn't watch where he was walking and stood on and broke my sons toy. This was ok, as accidents happen. But ANC head office didn't want to know about it, which was quite disappointing, but tells me everything I need to know about this company, their processes, and their values.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Jamez
JamezSouth East Queensland, QLD
  • 27 reviews
  • 18 likes
  • Verified

Great service, fast and efficient.

published

Ordered a big TV direct from Samsung, Australia National Couriers brought our tv to us, fast, safe and sound.
Kept us informed every step of the way, phoned me the day before to give me a 3 hour window, and was actively able to track exactly where courier drivers were via GPS.

Couldnt ask for more from a courier company, keep up the great work. :)

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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CategoryCouriers
Business Plans Yes
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