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ANC
- 15 reviews
- 4 likes
Absolutely amazing service - The Best !!
Have been buying things from Bunnings (Perth - Clarkson) while working away lately, and getting them Delivered..
I can put in a order one day and its delivered the next - by ANC who have been absolutely amazing
Will call me if no-one is home, put our bin in front of the package, deliver and put in the shed, or carport so my wife doesn't have to carry the goods - take a photo of where they've put it (always out of out of view)
Awesome service guys and gals !!
- 3 reviews
- Verified
Great service.
My only complaint would be that the courier was too early! I called prior to leaving home and, considering he was miles away, I didn't expect him to deliver before I returned. As it was, I received an SMS while on my way home and found my parcel was left at the back of the house as requested. Very happy.
- 4 reviews
Very happy, delivery was way earlier than expected and the drivers were lovely. Thankyou!!
Delivered at the exact time, even though we live in a rural area 3 hours from the city, beyond impressed! Arrived in excellent condition and they were very careful when unpacking.
the guys that delivered my washing machine were courteous
got a washing machine from GOOD GUYS and opted for premium delivery.... and we certainly received it!!!! no fuss, they installed the washer and took the old machine and the rubbish away with them.. AND were very pleasant young men as well, thank you.
Marlene Dorosch of Burpengary East ,,,,and William ford.
Dear Marlene, thank you for your positive feedback and we will pass this onto the delivery team, and the team behind the scene including The Good Guys. Have a safe and happy weekend, and festive seaso...
Read moren, with many happy loads of washing and sunshine for drying. Regards, ANC.Find out how ANC compares to other Couriers
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Too much effort for dog food
The delivery was over a week late. The driver called my personal phone number without permission with a vague "I have something for you, come outside", he didn't buzz the apartment. He left the package without approval in the other end of the the building. He also called me a few minutes later but he immediately hung up after a couple of rings. The company also wouldn't respond to sender queries asking where the heck my dog food was.
I would really appreciate it if this company would review their policies on drivers using the mobile numbers of their parcel recipients. It's creepy and unprofessional.
Dear Dana, we sincerely apologise for your delivery delays. Due to local and global logistic delays some things are outside ANC's control. In regards to the driver calling your mobile, that is part of...
Read more our standard customer service, to help communication and direction between the customer and driver, to try to facilitate a smooth delivery for all involved. We will take on board your feedback and consider ways to improve the delivery experience. Thank you for your feedback.That seems a bit weird, that calling my mobile rather than ringing the apartment would be standard? Often my husband works from home while I am at the office. This could easily result in a parcel not ...
Read morebeing delivered. I think if you read my comment you would see that a "smooth delivery" was not made. You did not address the unprofessional way in which my number was used after the delivery was made, or that my parcel was abandoned in the wrong tower.- 2 reviews
About bloody time ANC
Not a paid review...But just got my delivery a day earlier than I expected. Nice for a change. Makes up for the last three times that were PATHETIC, two out of three were two days late. The drivers response, " Not my EFFING problem"....I kid you not.
- 2 reviews
incredible service
we needed a special phone for an elderly member of our family because his landline had dropped out. I phoned Telstra in the afternoon and by 8.30 pm the courier had arrived and the phone was set-up and ready to go. The courier was so helpful, explaining clearly what we needed to do to use the new phone and setting it up so it was ready for calls.
I would recommend ANC couriers to anyone needing fast and efficient delivery of items.
Thank you for sharing your positive feedback. We will be sure to pass this onto our delivery professional and the client. Wishing you family well.
- 16 reviews
- 8 likes
ANC not so bad
After reading some reviews here I was worried about ordering online with IKEA and getting my table and chairs delivered. I took the chance and my goods were not only delivered in good condition and up 3 flights of stairs but earlier than my delivery window. The driver called me to check if it was OK to deliver early and it turned out really well. Sorry that others didn't have the same experience :o(
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Category | Couriers |
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Business Plans | Yes |
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Dear Alexandria, thank you for the high praise for our delivery professionals. I have shared your feedback with the State Manager and Operations Manager who will be sure to share it with the delivery ...
Read moreteam/driver. We look forward to serving you next time. Have a great day. Regards, ANC #ancfamily