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ANC

ANC

1.8 from 202 reviews · View Statistics
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Reviews

2.1
28 reviews
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Howard
HowardNarrabundah 2604, ACT

ANC Courier service

published

My experience dealing with ANC Courier Service was very stressful. They failed to deliver my new Miele dishwasher on the appointed day without any explanation or even contact (there has never been an explanation). After 2 further wasted days of extensive calls to Miele and Good Guys (the vendor), a new delivery date was finally arranged. On that day, there was no contact providing delivery details until I rang yet again. This was then one week later. The 2 guys who delivered and installed the machine were polite and efficient. But I would not recommend ANC and wonder why any reputable company continues to use them.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Kim
KimMelbourne
  • 17 reviews
  • 6 likes
  • Verified

INCOMPETENT COMPANY

published

I never have chosen the company by myself.
but the brillant online shop i bought, Pottery Barn Kids, chose this idiotic company for delivery.
and as you all have seen from other reviews and stars given.
I dont need to explain the same thing

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
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Jacinta C.
Jacinta C.South East Queensland, QLD

Terrible service. Unreliable and unprofessional. Avoid at all costs!

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Pay attention to the other 1-star reviews.

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Similar opinion? Write a review on ProductReview.com.au!
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Craig
CraigGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Good delivery

published

After reading reviews on here, I was concerned that we would have problems with the delivery of our Samsung fridge. As it turned out, apart from bringing the delivery date forward by three days (without us asking), everything else went really well. I received a text the day before delivery with an approximate time, then a phone call on the morning to say they were 10 minutes away. During the delivery process itself, the two delivery people were courteous and really careful. Overall, it was a positive experience.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Pazuzu D.
Pazuzu D.Greater Melbourne (Inner), VIC

The worse experience of my life with ANC delivers

published

I got a death threat and being rapped by the foreign delivers guys in my own house and I reported to the media and to my local police department this is not acceptable at all !!!!

Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australian National Couriers
Natalie T.Australian National CouriersSend a private message
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The reviewer stated that an incentive was offered for this review

Kaweesha
KaweeshaGreater Melbourne (Outer), VIC

SamsungAU/ANC - Worst Possible Combination Ever

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Disgruntled
DisgruntledSydney
  • 20 reviews
  • 48 likes
  • Verified

TERRIBLE SERVICE!!!!!!

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Had to demand that they phone the driver and insist he delivers

published

Bunnings offered delevery between 8-12. I confirmed this morning that delivery would happen by 12noon. It is now 1pm and after being on the phone for an hour I am told the driver is 30-60 min away. They are not particularly concerned that I also have things to do. I asked what would happen if I was not here to accept delivery and asked them to wait 90-120 min for me to get back. I am surprised that Bunnings continues to use such an inefficient uncaring business.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
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Jebe
JebeSouth East Queensland, QLD
  • 8 reviews
  • 7 likes

If I could give zero stars I would.

published

They give a 3 hr delivery window and then call when they are half an hour away but then think it's acceptable to turn up 1.5 hrs after the 30min notice phone call. I dropped everything to drive home from work for this delivery only to be dicked around waiting.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
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Daz
Daz
  • 8 reviews
  • 6 likes

Worst courier service ever

published

Arrived to deliver outside of specified delivery timeframe (apparently) which was a full 8 & 1/2 hours across the day so nothing unreasonable or unachievable. Then lied and said that the premises was unattended when it definitely wasn't. Wouldn't provide photographic evidence of delivery attempt to the 'unattended premises' either. Worst courier service that i have ever had the mispleasure of dealing with. Avoid them at all cost.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
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Linda T.
Linda T.
  • 4 reviews
  • 2 likes

Got address wrong 3 times

published

My order of pet food went on board 2 days in a row and delivery failed 2 days in a row, no explanation provided. 3rd delivery was delivered to wrong address down the road despite the business name and address clearly written on the label. I had to drive round and pick it up myself, did not trust a 4th attempt. Bad reflection on Pet Circle, ditch these cowboys, guys they are damaging your image.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Peter C.
Peter C.Metropolitan Adelaide, SA

Terrible. Day 1 did not turn up . 3 days for 2 items

published

Day 1 ANC did not turn up, after I waited several more hours delivery location locked up. Day 2 delivered half only. Day 3, second part of purchase arrived, after I called ANC. Drivers all courteous.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Lisa K.
Lisa K.Greater Melbourne (Inner), VIC

Australian National Couriers - Unable to track item being delivered. Bad Service

published

Received a text message at 10:06am advising a delivery to occur today, 2 December. There is no way to track the job number, or to find out what time the delivery will be, even whether morning or afternoon. I tried to call ANC's Melbourne office three times by telephone at different times today. The line was constantly engaged. My delivery is an order from Bunnings Warehouse, who were also unable to provide me with any information as to the likely delivery time! As a result of today's experience, I would not recommend ANC or EVER have a Bunnings order delivered to me at home. All up a disastrous service.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
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Jason
JasonSydney, NSW
  • 2 reviews

Still Waiting

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
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CategoryCouriers
Business Plans Yes
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