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Pallet of concrete mix
The ANC courier kept on complaining about having a crook back and having to pull the trolley of concrete mix up my driveway when he gets darn paid to do the job ,and yes kept on complaining all the about his crook back , so why didn’t the lazy drive reverse into my driveway to make darn easier for himself and the customer, its just because the drivers are to lazy
Call centre customer service so rude
I am disappointed and really upset in organising a courier date 20 April 2020 time 2.10 PM a lady from ANC not once did she listen to what I have to say, was so rude! Over talked me and had the nerve to hang up, WOW! What kind of service is this to a paying business. Epic fail to Australian national couriers major disappointment.
Claim rejected towards faulty installation of washing machine!
Our washing machine purchased from Good guys and ANC was responsible for delivery and installation. As scheduled they did delivery and install in timely manner however installation was faulty. They set a 14 mins cycle and left within 5 mins as in was all fine. But at the end of the cycle we realised that all the water from the inlet pipe was coming out. This ruined our loose lay vinyl planks just outside our laundry. ANC has rejected our claim saying they aren’t responsible for this!!! Not satisfied with their customer service.
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