- Sign in
- Write a review
Reviewer Photos & Videos
Worst ever, shame I can't give them 0star
Ordered lg wash tower from good guys and ACN delivered my product. Absolutely with no care while moving 150kg item, left scratch on it and they have left it in living area because IT IS TOO HEAVY. They said they come next day with more men but didn't come, even didn't tell me they don't open that day. Wow me and my hubby moved it to laundry and set this up ourselves. So unprofessional. They don't know what they do and no honesty.
- Incentivised Review No
- Sender or ReceiverSender
- Delivery TimeOn Time
- Shipping TypeDomestic
The worst service I have ever seen
My samsung TV got delivered broken and delivery guy took the tv back at the same time after that no response
Called customer service agent and he hungs up. Absolutely ridiculous. I dont know what to do
- Incentivised Review No
- Sender or ReceiverSender
- Delivery TimeNever Arrived
- Shipping TypeDomestic
- Delivery Arrived in Good ConditionNo
- 3 reviews
- 2 likes
deliver to wrong address and my item is missing
I ordered 2items at pet circle and received an email from them that items had delivered. however I did not receive items as this company delivered to totally different place this monday. i contacted pet circle then they told me that ANC has been busy and can not deliver to me until next monday. I can not belive why i need to wait another 1 week? this is thier fault and i have never had such a bad customer service before as usuaaly if post office mistakes they do deliver to me next day. This company is unprofessional and very bad customer service. They even do not apologise to me and i can not understand how they could so this business. i might go to consumer protection or somewhere to co plain further as my items are now missing.
- Incentivised Review No
- Sender or ReceiverSender
- Delivery TimeNever Arrived
- Shipping TypeDomestic
- Delivery Arrived in Good ConditionNo
- 14 reviews
- 5 likes
Pallet of concrete mix
The ANC courier kept on complaining about having a crook back and having to pull the trolley of concrete mix up my driveway when he gets darn paid to do the job ,and yes kept on complaining all the about his crook back , so why didn’t the lazy drive reverse into my driveway to make darn easier for himself and the customer, its just because the drivers are to lazy
- Incentivised Review No
- Sender or ReceiverSender
- Delivery TimeOn Time
- Shipping TypeDomestic
- Delivery Arrived in Good ConditionYes
Find out how ANC compares to other Couriers
Know better, choose better.
Claim rejected towards faulty installation of washing machine!
Our washing machine purchased from Good guys and ANC was responsible for delivery and installation. As scheduled they did delivery and install in timely manner however installation was faulty. They set a 14 mins cycle and left within 5 mins as in was all fine. But at the end of the cycle we realised that all the water from the inlet pipe was coming out. This ruined our loose lay vinyl planks just outside our laundry. ANC has rejected our claim saying they aren’t responsible for this!!! Not satisfied with their customer service.
- Incentivised Review No
- Sender or ReceiverSender
- Delivery TimeOn Time
- Shipping TypeDomestic
- Delivery Arrived in Good ConditionYes
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members and Australian National Couriers representatives
Details
Category | Couriers |
---|---|
Business Plans | Yes |
Extra Information
Excellent delivery service
Speedy, easy and efficient - love it !
Always reliable
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.