ANC

arrived early, no hassles and no issues whatsoever brought right up to the front door as well as good communication via text. can’t complain. better than a lot of there’s out there

We have just received our delivery, the driver Rasheed was the most kindest man, we live up 5 flights of stairs and in no way would I have been able to carry the delivery, ( a loft bed) he made it look effortless but we just wanted your company to know what lovely helpful drivers you have. 10/10 for Rasheed. We hope he knows how much we appreciate his help today

I booked a time for delivery. The items never arrived and I am being told that my order is not in the system and that I need to contact the store (again).

We had these guys as our delivery team for our order. They were so friendly and went out of their way to help. Would definitely recommend Lorenzo and Ricky to deliver your goods!

Ordered lg wash tower from good guys and ACN delivered my product. Absolutely with no care while moving 150kg item, left scratch on it and they have left it in living area because IT IS TOO HEAVY. They said they come next day with more men but didn't come, even didn't tell me they don't open that day. Wow me and my hubby moved it to laundry and set this up ourselves. So unprofessional. They don't know what they do and no honesty.

We were expecting a sofa from West Elm and found out it was to be delivered by ANC. We were really apprehensive about it looking at the reviews, however, our experience was great. The two men (Lai and his son) were on time, upbeat, friendly and handled it with care. If you’re expecting a delivery and feeling nervous; I find sometimes only the bad experiences get posted online hence why I wanted to write this review. (Perth, WA)

A very polite, helpful and efficient driver delivered our Ikea items today to Grays Point. The phone call beforehand and related phone messages were very much appreciated. A really great service. Thank you!

I ordered a TV from Samsung on 3/3/22. First delivery attempt was made on 10/3/22. I was home waiting for the delivery. I missed the delivery even though I was home during the specified time and date. Just like everyone else reported here, I didn’t see a truck and they didn’t call me or ring a door bell. They claimed that they have attempted the delivery somehow I have missed it.

Things really get worse. I got this message saying “your delivery was unsuccessful. Contact Samsung for reschedule” so I did. Each call to Samsung customer service t...

Waited all morning for a delivery and installation in inner city Sydney. Truck driver told parking 20 meters from home for drop off and parking. I was told it was too far and they could not park the truck because it was full of valuables (??) and DROVE OFF
No idea when I will receive my dishwasher.

Zero star, worst delivery company in Australia. Don't know why samsung is using this rubbish company for their deliveries where as there are alot of other better companies like dhl, tnt and fedex. Ordered tv from samsung 3 weeks ago still not recieved. This ANC keep cancelling my delivery for no reason. When i contact samsung they saying my tv is already with anc for delivery. And ANC on other end is hopeless.

They are yet to deliver my coffee table ordered from pottery barn even although they have said it’s been delivered. I even received a text message 5 mins before it was due to arrive (after waiting at home) to say they are sorry but it wasn’t even loaded on the truck?! Still waiting for this item to be delivered!

Meant to be delivering to a fairly new area and sometimes drivers have issues finding my address, though this has been less and less of a problem lately. Driver from ANC called several times, complaining that he was running late and "was only supposed to spend 2 minutes per delivery and it's been 15". Continuously pinned the blame on me for running late, refused to follow my directions into the estate. Was angry and unpleasant to deal with the whole time. Apparently lacked enough comprehension to read street signs as they were being described. Never had this level of rudeness from a delivery driver in the past.

Got an Ikea order delivered by these guys and one item was missing. Not a huge problem in itself. But when I go to the store I can't get a refund because 'I signed that everything was there', Low and behold theres a fake signature and photos of my doorstep. I was actually home for this delivery and had my door open but they didn't knock or even attempt. They dropped the packages (which were damaged) and I can tell they noticed that some were missing as they were yelling expletives up and down the street while unloading. Then they dropped the pa...

Ordered from pottery barn kids in November. Received text message in January saying they were delivering the following day. My partner took the morning off work and no one showed up. There was never any correspondence to explain or to reschedule delivery. 2 months later and 6 excruciating phone calls to pottery barn / ANC later I am none the wiser as to where my delivery is and whether it will be delivered this year. Empty promises each time and pure incompetence with each company blaming the other and taking zero responsibility for their sho...

Pottery Barn are great! But ANC can't read directions. They sent my delivery to the wrong address. ANC never read their emails or updates. I spoke to a female the day before delivery. She assured me that she has written the correct address of delivery and there will be no problem. I had little faith and sent a email in the morning to ANC and a text message reply to their notification text. Was forced to report it to Pottery Barn once again. Pottery Barn will contact them as they can't understand why ANC didn't update the information for the dri...