Had 5 deliveries with ANC this year - 1x Ikea and 4x Bunnings - and all were fine. The IKEA blokes were pretty average, but the Bunnings deliveries were all cheerful and helpful. Special shout-out to ... Orion? I think his name is. Lovely guy, a real pleasure to deal with.
Items arrived on time and in good condition, and the drivers took care with unpacking and hand-off.
Tracking is excellent but unfortunately never seems to be available / accessible until I get the text message telling me they are 5 - 10 minutes away, so not really helpful.
My husband's employer uses this company quite regularly and has never had a problem. Pick up and delivery is prompt and efficient and they have never had any complaints from customers about things being damaged or not arriving. ANC do not work for IKEA , they outsource the deliveries to a few different companies such as Aussiefast, Deliver, Sadliers if it's going to W.A. etc . If you have a complaint , find out which courier will be delivering your product and contact them.
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