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ANC

ANC

1.8 from 221 reviews · View Statistics
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Reviews

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Constantly mark deliveries as fulfilled without delivering

published

ANC are the delivery partner for a subscription service I used. 3 out of 5 orders I have had this year have been marked as fulfilled without providing a tracking number, without a notification of the delivery being on the way, without any attempt to contact me and no notification of delivery. Each time, following up through the subscription service, the ANC delivery note says their was “difficult accessing the property”. This does not happen with any other couriers and given the lack of communication described above, I see no attempt to make the delivery. The parcel is also not left at an alternative collection point.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
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Chris Lam
Chris LamGreater Melbourne (Inner), VIC

WORST COURIER COMPANY!

published

Ordered few stuff from samsung. Got a delivery date for the 28th of July. We were at home the whole day and at 5pm we received a text as delivery failed as no one was home. Mind you we were doing our landscape all day and bloody no one came. Rescheduled for today and took another leave to await for order. same thing.. no one showed up. called them up and they said they having a delay on our items. what delay? more like crap. Every business needs to boycott them.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
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Rook1987
Rook1987Greater Melbourne (Outer), VIC
  • 7 reviews
  • 6 likes

Terrible communication / Terrible courrier

published
  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
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FJoh
FJoh
  • 3 reviews

Would not deliver

published

GoodGuys use a more reliant delivery service, this one refuse to delivery a fridge I purchased even though they confirmed delivery the day before. I also informed them that there were stairs involved in the delivery.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
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IPiet
IPietSouth-Eastern Region, NSW
  • 4 reviews

Lack of initiative and basic communication all around

published
  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
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Mail item left on the street, obviously now stolen

published

Waited 10 days for a delivery (ordering company said give it this long due to delays). You cannot track ANC online. I called them today and they did answer quickly to their credit.
They had instructions "authority to leave". Instead of leaving this in the mailbox/reception area, the delivery person left it under a window on the street. They deny responsibility given they didn't have any specific instructions and don't believe it is intuitive to not leave mail items on a public walkway.
I have to contact the ordering company now to sort this out.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
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Annette
AnnetteGreater Melbourne (Inner), VIC
  • 3 reviews
  • 1 like

Lazy Stupid Delivery Person

published

My package was delivered to another person’s home as I can see on the photo
Job No:97698
I rang this mob today only to be told that I have to sort this out with the company which I ordered the product not their incompetent staff name of Shri Puri

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
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Nat
NatSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Zero star if I can! Aggressive and horrible driver and manager

published
  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
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Big
BigSydney, NSW

Good guys has to cancel the contract with this company. Otherwise image will get destroyed by the courier company.

published

Package came to the door but the driver did not gave an effort to deliver . Very arrogant and didn’t bother to wait for few minutes aswell. Definitely not recommend to use the service.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Collected
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
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Never arrived

published

I booked a time for delivery. The items never arrived and I am being told that my order is not in the system and that I need to contact the store (again).

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
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It’s the worst company in Australia

published
  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
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Howard
HowardNarrabundah 2604, ACT

ANC Courier service

published

My experience dealing with ANC Courier Service was very stressful. They failed to deliver my new Miele dishwasher on the appointed day without any explanation or even contact (there has never been an explanation). After 2 further wasted days of extensive calls to Miele and Good Guys (the vendor), a new delivery date was finally arranged. On that day, there was no contact providing delivery details until I rang yet again. This was then one week later. The 2 guys who delivered and installed the machine were polite and efficient. But I would not recommend ANC and wonder why any reputable company continues to use them.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeUnacceptably Late
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionYes
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Kim
KimMelbourne
  • 18 reviews
  • 8 likes
  • Verified

INCOMPETENT COMPANY

published

I never have chosen the company by myself.
but the brillant online shop i bought, Pottery Barn Kids, chose this idiotic company for delivery.
and as you all have seen from other reviews and stars given.
I dont need to explain the same thing

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeUnacceptably Late
  • Shipping TypeDomestic
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Matteo
Matteo
  • 4 reviews

How are these guys in business?

published

Waited all morning for a delivery and installation in inner city Sydney. Truck driver told parking 20 meters from home for drop off and parking. I was told it was too far and they could not park the truck because it was full of valuables (??) and DROVE OFF
No idea when I will receive my dishwasher.

  • Thumbnail
  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
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Sandeep
SandeepGreater Melbourne (Inner), VIC

Worst Delivery Company in Australia

published

Zero star, worst delivery company in Australia. Don't know why samsung is using this rubbish company for their deliveries where as there are alot of other better companies like dhl, tnt and fedex. Ordered tv from samsung 3 weeks ago still not recieved. This ANC keep cancelling my delivery for no reason. When i contact samsung they saying my tv is already with anc for delivery. And ANC on other end is hopeless.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
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CategoryCouriers
Business Plans Yes
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