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ANC

ANC

1.8 from 224 reviews · View Statistics
See the Best Couriers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Australian National Couriers

Reviews

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14 reviews
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Justin of Brunswick
Justin of BrunswickGreater Melbourne (Metropolitan), VIC

Worst delivery company ever.

published

Worst delivery company ever. They lie constantly about deliveries. Send Google street view images to bunnings saying they were at the house and this is the photo they took. Why do companies use this service it makes them look extremely poor. Will not deal with Bunnings again due to their delivery partner.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeUnacceptably Late
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
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Big
BigSydney, NSW

Good guys has to cancel the contract with this company. Otherwise image will get destroyed by the courier company.

published

Package came to the door but the driver did not gave an effort to deliver . Very arrogant and didn’t bother to wait for few minutes aswell. Definitely not recommend to use the service.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Collected
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
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Sandeep
SandeepGreater Melbourne (Inner), VIC

Worst Delivery Company in Australia

published

Zero star, worst delivery company in Australia. Don't know why samsung is using this rubbish company for their deliveries where as there are alot of other better companies like dhl, tnt and fedex. Ordered tv from samsung 3 weeks ago still not recieved. This ANC keep cancelling my delivery for no reason. When i contact samsung they saying my tv is already with anc for delivery. And ANC on other end is hopeless.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
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Pretend to deliver

published

They are yet to deliver my coffee table ordered from pottery barn even although they have said it’s been delivered. I even received a text message 5 mins before it was due to arrive (after waiting at home) to say they are sorry but it wasn’t even loaded on the truck?! Still waiting for this item to be delivered!

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
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Absolutely Criminal

published
  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
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Matt C.
Matt C.South East Queensland, QLD
  • 2 reviews
  • Verified

Absolutely woeful. Call centre in Phillipines just hangs up. Samsung goods missing. Beware.

published
  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
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Jacinta C.
Jacinta C.South East Queensland, QLD

Terrible service. Unreliable and unprofessional. Avoid at all costs!

published
  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeUnacceptably Late
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
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Arjit
ArjitGreater Melbourne (Inner), VIC

The worst service I have ever seen

published

My samsung TV got delivered broken and delivery guy took the tv back at the same time after that no response
Called customer service agent and he hungs up. Absolutely ridiculous. I dont know what to do

  • Incentivised Review No
  • Sender or ReceiverSender
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
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THE WORST EXPERIENCE! SAMSUNG, WHY ARE YOU DEALING WITH THIS COMPANY!

published
  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
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Pazuzu D.
Pazuzu D.Greater Melbourne (Inner), VIC

The worse experience of my life with ANC delivers

published

I got a death threat and being rapped by the foreign delivers guys in my own house and I reported to the media and to my local police department this is not acceptable at all !!!!

  • Sender or ReceiverReceiver
  • Delivery TimeUnacceptably Late
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
Australian National Couriers
Natalie T.Australian National CouriersSend a private message
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The reviewer stated that an incentive was offered for this review

Rachel R.
Rachel R.Sydney, NSW
  • 2 reviews

Absolutely terrible. Left with my delivery

published

They left without unloading my delivery. Both me and my partner was there outside and they found excuses then drove off without even saying anything.

Didn’t respond to phone calls.

I paid extra for express delivery. It was a very important delivery.

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
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Sunflower
SunflowerPerth, WA
  • 3 reviews
  • 2 likes

deliver to wrong address and my item is missing

published

I ordered 2items at pet circle and received an email from them that items had delivered. however I did not receive items as this company delivered to totally different place this monday. i contacted pet circle then they told me that ANC has been busy and can not deliver to me until next monday. I can not belive why i need to wait another 1 week? this is thier fault and i have never had such a bad customer service before as usuaaly if post office mistakes they do deliver to me next day. This company is unprofessional and very bad customer service. They even do not apologise to me and i can not understand how they could so this business. i might go to consumer protection or somewhere to co plain further as my items are now missing.

  • Incentivised Review No
  • Sender or ReceiverSender
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
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Jake
Jake
  • 2 reviews
  • 1 like

Wish I could give zero stars...

published
  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
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Why does Bunnings use such a terrible business?

published

Sat.delivery arrived with broken timber. Bunnings booked a replacement for the next day(Sunday). Bunnings Manager promised its delivery. Called Bunnings store at 1630 Saturday. It's seems ANC cancelled the delivery AND didn't inform Bunnings. Rebooked for Monday. But the job number sent to me can't be checked as the ANC tracking page is NOT working. Why does Bunnings use such an incompetent business? It just reflects back poorly on Bunnings. Surely Bunnings can afford to spend the dollars on a more reliable courier business. DO NOT USE THIS BUSINESS EVER!!

  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
Australian National Couriers
Natalie T.Australian National CouriersSend a private message

We're very sorry for the issues with this delivery. Some things are genuinely outside our control, with the delivery supply chain a complex system. We will investigate fully to avoid issues like this recurring.

I.P. Daly
I.P. Daly

I was told that ANC cancelled without notice.

Australian National Couriers
Natalie T.Australian National CouriersSend a private message

We will look into where the issue arose. Supply chain management is complex and there are numerous touch points where the delivery can be delayed. We will be sure to understand exactly what and when it occurred.

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CategoryCouriers
Business Plans Yes
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Extra Information

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Pauline

Brilliant!!

by Pauline on 18 Aug 2022
Perfect to get my delivery the day after ordering. Doesn't get better than that... Read full review

Nene Abajero

Super fast delivery.

by Nene Abajero on 17 Aug 2022
Super fast delivery and your drivers are always polite and packages always received in great condition.... Read full review

Andrew

Yes the service is very fast/reliable and my parcels always arrive on time

by Andrew on 17 Aug 2022
Everything is very good with the service no problems with... Read full review

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