Australian Native Landscapes (ANL)

Australian Native Landscapes (ANL)

Australian Native Landscapes (ANL)
4.4

65 reviews

PositivevsNegative
85% · 558 · 12%
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Reviews

65 reviews
Maggie
Maggie
  Fair Incentive

Customer service

In my experience great customer service here. Wonderful experience here Show details
Wayne
Wayne2 posts
 

Great products

Pleasure to deal with and will be happy to use for future orders Show details
Anastazia
AnastaziaSydney Surrounds, NSW
 

Great service!

Craig was extremely helpful and even moved things around to get our delivery to us in time! Show details
David C
David CHunter Region, NSW
 

Great service, fast delivery

Always friendly and helpful, good quality products every time I have ordered. Show details
Paul
Paul
  Fair Incentive

Service

Great service, friendly staff good products. Caitlyn has been awesome helping us deliver our materials for our project. Show details
Mark
MarkSydney Surrounds, NSW4 posts
  Fair Incentive

Landscape products at there best

Iv been using ANL for over 25 years now,and they still today have great products,helpful knowledge and outstanding service.thx ANL see you on my next order in a couple of weeks ☝️ Show details
Flourish gardens
Flourish gardensSydney, NSW
  Fair Incentive

Convenience and helpful

An easy way to get landscape suppliers for my business. Very convenient ! Show details
Product Quality
Customer Service
Bluehaven
Bluehaven
 

Efficient and helpful

The team were very helpful and delivered materials within a very quick timeframe. They also helped out when things went wrong with our project and were very understanding. Show details
Anna L
Anna LSydney, NSW
  Fair Incentive

Friendly knowledgeable staff

Being a Terrey Hills local I often pop into ANL for various landscaping or gardening needs and always receive friendly service from the knowledgeable staff there. Show details
Frank
Frank
  Fair Incentive

Great product and service

Always delivers a great product, always reliable. Sand, gravel crusher dust. Have not had any issues. Will keep going back. Show details
Mark R.
Mark R.Central West, NSW
 

Best landscape supply company in town

Kristen is a pleasure to do business with. Kristen always goes the extra mile to make deliveries arrive on time. When needed, ANL is always the first choice in town. Show details
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Adrian C.
Adrian C.Hunter Region, NSW2 posts
  Fair Incentive

Very professional phone manner

As always Craig makes every customer his priority. He is alway polite and courteous. Show details
Product Quality
Shipping
Customer Service
Charles
Charles
  Fair Incentive

Perfect, every time

We have a large garden and nursery, and over the years we've purchased 10's of tonnes of materials off ANL Orange, including Turf Underlay, dust, potting mix, topsoil, low P mix and more. The team there are friendly, well informed and are local to the area. I would recommend. Show details
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Peter
PeterSydney, NSW
 

Great service

Just picked up my 3rd load of 80:20 sand:soil mix in a few days, service from Sue was great each time. Show details
Product Quality
Customer Service
Spencer Hoare
Spencer HoareSydney Surrounds, NSW
 

Excellent service

Very friendly and helpful, felt very welcomed and will also recommend to others. Show details
David
David
 

ANL Nitro top product is full of plastic, gravel and glass

I bought Nitro top in bulk from ANL recently - no problem at all with service and delivery - the Terrey Hills people were good to deal with. Unfortunately this product (and possibly many of the other bulk Garden Soils and Garden Mixes) is a polluted mess - full of 100s if not thousands of bits of plastic, glass and bits of blue metal/gravel. DO NOT BUY. I would provide this feedback directly to ANL but they don't provide a way to do so - just a general enquiry form on their website. Show details
Product Quality
Customer Service
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Anne
Anne12 posts
 

Never buy this pottng mix, even ANL admit it does not drain well

Bought this from Enfield product, after potting up quite a few plants, months later the soil is still wet. Have copper testing stick still shows wet after weeks of repotting. ANL suggested that I either repot them or before putting plants into soil break it all up with my hands, have tried to do this with plant in pot, still wet. Total waste of money plants are unhappy and not growing, save your money and buy a better product. Show details
Product Quality
Shipping
Customer Service
Sandra W.
Sandra W.13 posts
  Verified
Product Quality
Shipping
Customer Service
suny
sunySydney, NSW
 

cant do less than 1 star

I'm not sure what happened, I feel like i've been [Content Removed].
PS: tell [Name Removed] he's an [Content Removed]
John K
John KSydney, NSW3 posts
 

pH 9 Organic Garden Mix - useless

I purchased a 1/2 m3 of organic garden mix for a vegetable garden. The seeds geminated well but the plants soon stopped growing and looked unwell. On testing the soil pH it was about 9 which is terrible for most plants. It has been over a month and several additions of sulphur and the pH has only slightly decreased.
ANL did not reply to my online contact. Show details
Danielle
DanielleSydney, NSW2 posts
 

Quality of their PREMIUM soil is far from premium

Ordered a premium organic soils for veggies ( on anl recommendation of being fit for purpose). It was hideous - the quality was so bad. Delivery mistakes were made. Billing mistakes were made. When I went to give feedback at ryde depot, I noticed their veggie mix in 30l bags was named by ANL as premium… however none of it had a certified premium label as by Australian standards. Staff advised this is a common complaint…. But they couldn’t help. Don’t buy soil from ANL…. the quality is shocking. Show details
Jon S
Jon SSydney, NSW7 posts
 
Jon S
Jon S  
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Jon Ginder
Jon GinderSydney, NSW6 posts
 

Good value and products and range, just don’t do a web or phone order

Placed a web order which I then needed to change. Turns out their web order system is so slow it was easier to cancel it and do a phone order - which took almost 30 minutes. And, ended up being incorrectly transcribed and resulted in delivery being stuffed up. Now I’m waiting for the refund to hit my bank account which is equally slow to process it seems.

Otherwise, their product and delivery people are really good. Show details

Product Quality
Shipping
Customer Service
Justin
JustinSydney, NSW
 

Half my grass died a couple days later

I ordered sapphire buffalo from ANL, all was going well with delivery dates and times.
I laid my turf and was extremely happy at the time. Within a week few of the rolls had completely died.
Called ANL and a rep told me to wait another week or so to call back. I posted for some advice on a Facebook page where a rep got in contact with me and told me that I shouldn't have been told to wait a week or two. During the contact the rep told me she would organise new rolls to be sent around ( a month ago) 3 times I have been expecting the new turf to be delivered and all 3 times I have been told they can't send it.
It's quite frustrating when half the grass is settled and green and the other half is dead. Show details
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Mikef50
Mikef50Sydney, NSW250 posts
  Verified
Product Quality
Shipping
Customer Service
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