Book arrived almost instantaneously.
Excellent level of communication and great service. . Australian Online Bookshop had a book that I had been searching for everywhere and I was very pleased to finally locate it and once paid for it arrived very quickly and is just what I wanted. I can recommend this shop to everyone.
Excellent, friendly service
I live in the UK and needed a trustworthy source to send presents to my niece and nephew in Melbourne. I found Australian Online Bookshop to have just the books I needed (or really those the kids requested). What impressed most was the excellent service received from the team. They kept me informed as to when the books would be distributed by email with very sweet personalised messages (so rare these days), rather than the standard generated response, demonstrating they actually care about sales and service which often gets lost on the online w...orld. Due to shipping costs, not only is it cheaper for me to buy presents this way, but nice to know certain gifts will arrive on time and/or the team are there to support. I will definitely use again (many presents sent from UK have taken months to arrive or gone missing). On top of this - the kids absolutely love the books (mix of Roald Dahl and pop up). I don't often leave reviews, but it was a really nice online experience and so I felt compelled to. Thanks Australian Online Bookshop! Friendly customer service
Superb - always good service and nice people
I've been using the Australian Online Bookshop for years and have always had good experiences. There are plenty of books to look through and I find the website very easy to use and browse. They're very helpful when I have questions and they keep me in touch with what is happening with my orders. Books arrive quickly. Recommended.
Quick, efficient, inexpensive and great books.
I ordered a book as a Christmas present in December which never arrived. The book shop is blaming Australia Post and says an 'investigation' is underway. Six weeks after paying for the product I have seen no evidence the product was even sent to me. I have sent countless emails chasing it up to no avail. Very disappointing.
unreliable, poor customer service, untrustworthy
Efficient, personalised service at a great price. Highly recommend putting the Australian Online Bookshop into your favourites. It was nice to find a company that emails you back straight away, with names and smiley faces, not an automated response! Again, give these guys a go, I certainly will order from them again :)
Friendly and personal service! Speedy dispatch of order and very competitive prices.
Personal gift wrapping of items, which is invaluable to those of us in rural and remote areas
Email notification of both payment received and the dispatch of the order 0
Absolutely fantastic Service - very reliable - very very very fast delivery -all books in brilliant condition - good availabillity - very friendly staff!
Always good availabllity of books - and the delivery must be done by rocketship - fastest ever experienced by ANY online book store!
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