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Australian Plantation Shutters

Australian Plantation Shutters

3.4 from 77 reviews · View Statistics
See the Best Blind & Shutter Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Australian Plantation Shutters

Reviews

  • Product Quality
    1.8 (6)
  • Return Claim MadeYes (2) · No (3)
  • Warranty Claim MadeYes (1) · No (4)
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Would not recommend

published
Incentivised Review No
Lil
LilSydney, NSW

Faulty shutters, door 1 smaller than door 4

published

Poor craftsmanship, clearly someone can not measure, told the installer did not care.
Poor quality shutters steer clear for the money

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Product Quality
2/5
Incentivised Review No

Very disappointed in the product provided. The size was wrong by 15 mm The response was diy your problem they said

published

The blinds were 15 ml short and they will not replace the blinds. They will not inspect on-site. I would like them to come out and measure. They have refused

Product Quality
1/5
Incentivised Review No
Australian Plantation Shutters
Chris T.Australian Plantation Shutters

Buyer beware

published

Bad Australian company with disgraceful customer service and bad ethics. Have been dealing with them since Dec19 I hav Plantation shutters in my house with some form of damage to all of them Lies lies lies is all you will get from them and broken promises. Price is not everything stay away

Product Quality
1/5
Incentivised Review No
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Susan Regan
Susan Regan
  • 2 reviews

Buyer beware

published

Still awaiting a shutter from August 2019 custom colour no one in management will return my call or refund my money they can’t tell me where my order is or when it will be ready ... take your hard earned dollars elsewhere

Product Quality
1/5
Incentivised Review No
Kathryn
KathrynHunter Region, NSW

If it was possible, no stars

published

I am sorry I ever dealt with this company. It is not possible to detail all the things that went wrong during my dealings with APP, however, it was a stressful and expensive experience. I would never recommend them to anyone.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Terrible Service and Ethics

published

I would not recommend using this Company after the very bad experience we encountered. They insisted on a 50% deposit and promised the shutters would be ready in around 6 weeks. This turned out to be more than 4 months and the order turned out to be wrong. When trying to sort the matter out they were evasive and didn't want to know about it. We are very dissatisfied and can only say that we should have taken note of the other negative reviews about this company.

Product Quality
1/5
Incentivised Review No
Mandy G
Mandy GHunter Region, NSW

Very happy with shutters and Blinds

published

we had shutters and blinds installed and very happy with the finished product. It has been easy to deal with company. Good price and service. Have recommended to my friends

Incentivised Review No
Happy Customer
Happy CustomerHunter Region, NSW

Love my new shutters

published

I have my whole home fitted with shutters. I am so happy with the look and functionality of them. So happy with the prompt and friendly service. I can honestly say this company offered great value for money. Well done guys

Product Quality
5/5
Incentivised Review No
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Poppy
PoppySydney
  • 3 reviews
  • 5 likes
  • Verified

Not the easiest to deal with

published
Beryl
Berylsingleton
  • 5 reviews
  • 3 likes

Not happy shutters

published

The first time i ordered the shutters for my bedroom was good then i thought i would order more shutters for two more rooms and one in hallway well when i got them the one in the hallway didn't fit and i couldn't open it i thought great then the two other rooms they got the measurement wrong and the frames was to big so now i have one room one size and the other two rooms a different size the measurer got it very wrong. Now they tell to fix the two rooms fixed i will have to pay more money they said it wasnt their problem . I will never deal with them again . I think they have gone down hill since i got the first lot of shutters.

Great Product - Was expecting issues APS customer service

published
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Gail Q
Gail QNewcastle
  • Verified

Shutters Good, Customer Service Terrible

published
Bushy
BushyShoal Bay 2325

Total frustration - no result

published
  • Verified

Shutters are fabulous it’s a shame about the service

published
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Questions & Answers

Susan Regan
Susan Reganasked

I have contacted your company about my shutter today only to be told that they don’t know how long it will be or who has it and I don’t see how hard it would be to contact the third party involved and asked where my order is .. estimated finish time and relay this information back to me .. your continual lack of professionalism astounds me with no managers able to call me .. wish I had never used this company sue

1 answer
Kathryn
Kathryn

I assume you have paid a deposit which you don’t want to lose. If you are able to carry the loss I would advise you to go elsewhere for your shutters.

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