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Would not recommend
We had our whole house installed with these shutters.The upstairs windows went off without a hitch,no problems until we reached the Bay window downstairs.It initially didn’t fit,was taken back,only to have it brought back and this time it had been cut too much.They removed only one panel.Upon looking at it,I noticed a rather noticeable sized gap the whole way across the top(I thought this was the problem).When I asked the installers,they said it was fine,but just needed some quad to fill the gap(their words exactly).After further inspection and...several builders,brothers etc saying how bad the job was I rang,followed by an email and photos.The response I got was that it was explained to me that there would be a gap across the top,because of clearance they needed to use a different frame.(None of this was explained before,or during installation).This window alone cost over $2000,I cannot believe they are happy to have it as an indication of their workmanship.The response I got was that I signed for an “L” frame,of course I did,I had no idea what that was!!My next email or call will be to fair trading!!
So happy with my shutters!
We ordered DIY shutters for our kitchen & family room. We were very happy with the staff ( very helpful) & was very pleased with the quality of the shutters. We will be returning after Xmas to order more.
Faulty shutters, door 1 smaller than door 4
Poor craftsmanship, clearly someone can not measure, told the installer did not care.
Poor quality shutters steer clear for the money
We couldn't fault the professionalism of the people we came into contact with, from Geoff who came to give us the quote, the guys who came to measure up and the ones who installed the shutters. We love the plantation shutters, wish we'd had them years ago. So pleased that they are Aussie made and owned as well.
Extremely happy customer
I was so impressed with my first window shutter that I have now ordered three off them. The service I have received has been extraordinary. Very informative company continually letting me know what’s going on very friendly staff. I highly recommend Australian plantation shutters to anyone who is looking for a beautiful window covering. I expect fantastic customer service and that is exactly what I have received through every interaction. Thanks from Alison
I've had sash chord PVC blinds in my house for ages, and thought they looked all right. Having seen this company's product in a friends' house a while ago, I went for it. If you're in any doubt about this company's business ethic, outstanding service from the secretary to the measurer's and installers, then don't be. Excellent personal service and courtesy throughout. I had a couple of other quotes from a couple of local companies who were promoting a vastly inferior product at twice the price. I think they were failed used car salesmen. Their showroom / house in Minmi is definitely worth a visit.
Best Window coverings I've ever had.
Last of my shutters installed. The men were very efficient very friendly, removed any mess. Very happy indeed.
We purchased the DIY shutters for our home and installed them yesterday. The whole process was easy and they look awesome. Hubby installed them and it was a simple process for him
Installed 1 week ago . prompt efficient totally professional. team were on time, fast and very friendly . From start to finish very impressed!
Quality Australian Service
Our shutters were installed 1 week ago and look amazing..
The customer service, quality products and reasonable pricing all added to the excellent delivery and installation of the shutters..
The team were efficient and communicated well, keeping us advised of the process along the way..
The installation team were impressive in that it took next to no time to install despite a couple of hiccups..
I have already made recommendation to a future customer.
Great work APS by a fabulous Aussie team!!!
What you see is what you get.
The company did a great job. They managed the whole process seamlessly from booking to installation. Very satisfied with APS and the way they operate. Well done.
Our shutters were installed two days ago as scheduled, I phoned the day prior and was offered a suitable time to suite us. Mick and Josh arrived and promptly began the installation of the shutters which included a double sliding door which looks fantastic, and the window shutters are perfect for us. Completed within an hour with no complications. We recommend this local company and I believe having the shutters professionally installed is the best option.
From quote to installation it was a simple easy process. Our shutters were installed by Mick and Josh who were quick, friendly and had them installed in no time. They cleaned the blinds after being installed also. We are very happy with our purchase and love the clean modern look of our shutters. Thank you. Regena and Ray
Very disappointed in the product provided. The size was wrong by 15 mm The response was diy your problem they said
The blinds were 15 ml short and they will not replace the blinds. They will not inspect on-site. I would like them to come out and measure. They have refused
Good quality shutters at a reasonable price
I purchased aluminium shutters for 3 windows from Australian Plantation Shutters. Having read through all the previous reviews I came to the conclusion that a reasonable number of the issues reported related to products no longer on offer. It still felt like rolling the dice a little bit, but fortunately everything worked out.
* Great quality shutters
* No damage during transit, fast installation
* Not significantly more expensive than Chinese manufactured basswood, or Australian PVC shutters
* Took less time to be manufactured and installed than I was originally told to expect
* Having to pay 50% deposit before they will commence manufacturing....
Questions & Answers
I have contacted your company about my shutter today only to be told that they don’t know how long it will be or who has it and I don’t see how hard it would be to contact the third party involved and asked where my order is .. estimated finish time and relay this information back to me .. your continual lack of professionalism astounds me with no managers able to call me .. wish I had never used this company sue
I assume you have paid a deposit which you don’t want to lose. If you are able to carry the loss I would advise you to go elsewhere for your shutters.
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