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Australian Security Systems The Protector Series Standard

Australian Security Systems The Protector Series Standard (page 2 of 2)

4.0 from 36 reviews

See the Best Door Security in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
19
4 star
7
3 star
4
2 star
2
1 star
4

This is great... best system yet !!!

published

Installed The Protector Series 3yrs ago. All is great. Recently upgraded to the 3g model, smooth change over. I can't fault Australian Security Systems tech support are Aussie & easy to understand


CKL

CKLMelbourne

  • 3 reviews
  • 2 likes
  • Verified purchase

Good products, but beware of some advertised features

published
Zoid

ZoidMelbourne

  • Verified purchase

Doesn't do what it should, terrible support.

published

Owned < two years. Pet sensors commonly set off by our small old cat, control system sometimes doesn't respond to SMS. Technical support rarely responds. Don't feel secure with it.

2 comments
Zoid
Zoid
Zoid
Zoid
Helpless

Helpless

  • 2 reviews
  • 1 like

Great support from Australian Security Systems

published

Received a technical support phone call two seconds after I posted the product review below as "Helpless". Evidently I spoke too soon.
The faulty item has been promptly replaced free of charge and everything has been working well.
Thanks Australian Security Systems for addressing the issue promptly. I am a happy customer now; I am no longer "Helpless"


Harry E

Harry EPerth

Job done

published

The manual was sufficient in guiding the installation. Functionality and user interface was suitable enough for my family to operate. Being said, this does fit our purpose for now, but I will probably push for a more complete home system in the next 6 months, like an automation setup [link removed]


Low quality product and poor customer service

published

an excellent system!

published

After reading the manual it was very easy to set up and works really well. I'm surprised that the remotes will work from so far away! Brilliant!We are very happy with our system.


Felicity

FelicityMundoolun

It Works

published

Finished installing our Professional package, it took awhile to lean what to do then tailored our system to our needs. Once learned a very easy system control. One sensor a dud easily replaced. Aldi Sim, simple to install. Kristie & Chris helpful with any problems. Recommend this product, one happy customer.

  • Verified purchase

Excellent!

published

I ordered the Deluxe Kit which was very easy to install. It works great and meets our requirement. Fantastic service and good price. I would recommend it to my friends.

Great system delivered on all promises

published

System easy to set up and operate, installed for couple months and working great. We are 3000 k's from home and piece of mind Is great. Bird hit window, we rang neighbor they found bird. System told us when they walked into carport. Three words describe this system" Piece of mind" Great job guys.


chaau

chaauGreater Melbourne (Inner), VIC

  • 29 reviews
  • 18 likes

Great system. There are some ways for improvements

published

Best decision we made!!

published

steve hands

steve hands

  • 2 reviews
  • 13 likes

amazing product

published

Michael

MichaelThornbury

Excellent value and great customer service

published
Dadof2

Dadof2Sydney

Great quality, low price.

published

We looked at quite a few systems and this seemed best value for money. I was concerned about the DIY but it was quite simple once I got it.. I did need to call for support but was helped straight away.
I had to put a PIR sensor in my detached garage and I was worried about it not working, but I'm very surprised by the distance I can go.
Very happy customer here and will highly recommend to others.
Thank you Australian Security Systems appreciate all your help with all my questions.
If you need a quality alarm with lots of features do yourself a favour and go to www.australiansecuritysystems.com.au
Garage sensor works a charm, quality products, great service, love the self monitoring, highly recommend, 2yrs warranty

Lee

LeeSydney

  • 2 reviews
  • 1 like

Just what we where searching for

published

Page 2 of 2

Questions & Answers

Bobo

Boboasked

How can i default my panel. Default codes not working. Maybe the client has been pressing buttons ??

No answers

ian

ianasked

Is your security system compatible with the NBN and can I get a battery pack for power blackouts?

1 answer
Hason
Hason

The alarm system works with either a 3G SIM card (like the one in the mobile phone) or the PSTN land line (pre-NBN old school style phone line). Like many existing unmodified machines (fax etc) they are not set up to work with NBN. Maybe the next version to be released will support NBN but not the current one.

Regarding the power for blackouts, there is an internal battery in the main unit that will continue to work for about 24 hours (depends on how much you use it). But if you like DIY then you can always make a connector to an external 12V battery pack.


KieraM

KieraMasked

Are all PIRs wireless, how long do the batteries last?

2 answers
CKL
CKL

As far as I know, all are wireless. Batteries on the door sensor run out very quickly, you will be lucky to get more than 4 months out of the battery. This is an issue the company is aware of but have no solution. I don't bother using the door sensors anymore due to the constant need to change the battery. Batteries in the PIR (normal ones) last a lot longer however, it lasted almost 12 months using alkaline battery. The battery longevity also depends on where you place the PIR, e.g. one in the lounge dies quicker than the one in a place where there is less movement.

Zoid
Zoid

I believe they're all wireless for ease of installation of their kits. We had similar issues with batteries running out without notification (we were told the system would monitor and notify us of low batteries for the sensors but that never happened).

Pet PIRs lasted about 12 months, but the door sensors only lasted about a month for us. It's worth factoring in battery replacements and SMS as ongoing costs.


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Details

CategoryDoor Security
Release dateMay 2013

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