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Australian Seniors Car Insurance

Australian Seniors Car Insurance

4.7 from 57 reviews

Great experience

I completed my application on line and found the process to be very easy and very user friendly. I did not encounter any problems. I would highly recommend anyone to use your products.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelNissan Pulsar B17/C12 (2013-2017)
Claim MadeNo

signing up was okay.now lets see the results.

happy with the insurance policy,time will give me moredetails to opiniate on.the insurance only started today,so I need time to have information to submit.thank you for the opportunity to submit my thoughts.William Williams.kind regards.

Value for Money
Transparency
Insurance TypeComprehensive
Plan covers drivers under 25No
Car Modelmercedes C180 Kompressor Classic 2004
Claim MadeNo

Excellent customer service

The lady I spoke to was very clear and friendly. She went through all the details of the policy with me to confirm I was happy with everything. Once quote was provided and accepted the policy was set up quickly. Very happy with the service, thank you.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelHolden Rodeo RA (2003-2008)
Claim MadeNo

Well done Australian Seniors!

I found the online application easy to use. It only took a short time as well.
This morning I recieved a phone call, confirming all was well.
Thank you,
Graham Goodhew

Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo

Ideal for my mum who is over 80 Pay less drive less option

My mum has been paying too much with her previous insurer and I was able to halve her costs by taking out the Drive less option with Australian Seniors for her car. I cannot fault their customer service, very helpful and professional, I was able to speak with an Australian call center, though sometimes you will get their back up from overseas you can request to speak with an Australian if you find them hard to understand. I found their online quoting system was easy to use and happy that what they quoted was the same when I phoned them to check all details were correct.
I did not take out roadside assistance and will hopefully not need to make a claim but if I do will leave another updated review.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelHolden Cruze JH (2012-2016)
Claim MadeNo
1 comment
Thank you for taking the time to share your experience, setting up a policy for your mum. We are thrilled to hear that we can provide you with suitable cover for mum and the peace of mind, knowing that she is covered. Kind regards, Tess

Excellent process

Yes Policy was good value - got more than 6 quotes
Easy to set up and representative was very patient and explained everything well.
First time with Aust Seniors and if this policy goes well, will consider moving others too

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelFord F Series
Claim MadeNo

perfect surprise

the policy I have taken with Australian Seniors insurance is equal to the previous car insurance I had and it half the price which was quite a surprise to me.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo
1 comment
Hi Rusty, Welcome to the Australian Seniors family. It is a pleasure to hear that we can provide you suitable cover and peace of mind. Thank you for your wonderful review. Kind regards, Tess

Great Car Insurance

The Comprehensive Car Insurance was a better overall product than our previous deal. Offering cheaper premiums more coverage, and a wider range of offers. The website was user friendly for any novice.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelToyota RAV4
Claim MadeNo
1 comment
Hi Julie, Thank you for your kind words on your experience with us. It is a pleasure to hear that you found the website to be user-friendly and enjoy the value in our policies. We appreciate the time you have taken to leave your review. Kind regards, Tess

Top Insurance Company

Best price and good service to boot, saved $200 from last year with the same coverage and unlike Uee I can still drive the car without locking it up and never using it just to save money on insurance. I already have caravan insurance with Seniors and saved well on that too. Will purchase other products of them in the future.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelHolden Colorado RG.II
Claim MadeNo
1 comment
Thank you for your wonderful review on your experience with us. It is excellent to hear about the great service that you have received and the value you have found in our policies. We really appreciate the time you have taken to leave your review. Kind regards, Tess

Good Economical Car Comprehensive Insurance

We had some difficulty with my phone connection and I had some trouble understanding the details of some words used due to hearing problems but your consultant was very cooperative and understanding.

We thought the quotation was very acceptable and good value for money and are pleased we called to get the quotation. We accepted the quote and signed up straight away.

Thank You

Howard Hill

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelHonda HR-V CTi 2019 MY19
Claim MadeNo
1 comment
Hi Howard, Thank you for your lovely feedback on your experience with us. It is wonderful to hear that the consultant was able to assist whilst you were having phone issues and provide you with all information for you to make an informed decision. We are pleased to have you join Australian Seniors. Kind regards, Tess

Excellent customer service

Good value, suitable and affordable, very happy with service. Being retired, I don't drive so much at all, and the company understands that and I'm glad to start my insurance with you.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo
1 comment
Hi Tran, We are pleased to have you join Australian Seniors. Thank you for taking the time to share your experience with us. It is always a pleasure to hear of the excellent service our customers are receiving and that we could provide you with cover suitable to your needs. Kind regards, Tess

Good value for money and simple to set up

Friendly knowledgeable staff, made setting up my new insurance simple, she explained the entire policy and gave me choices, she was only to happy to help me. She answered all my questions. Highly Recommend

Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo
1 comment
Hi Neil, Thank you for your lovely review and recommendation, we really appreciate it. It is wonderful to hear of the great service that you have received and the ease in which you were able to set up your policy, relevant to your needs. Kind regards, Tess

Value

Prompt online quote with a follow up informative phone call at a time to suit. Good value for our situation and the best priced quote we received to suit our needs.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelMazda 3
Claim MadeNo
1 comment
Hi Helen, It is wonderful to hear of the ease in which you were able to set up your policy. Thank you for taking the time to share your experience with us, we really appreciate it. Kind regards, Tess

Car insurance

I obtained my car insurance online and found not only was far more competitive pricing but such am easy, stress free process. Will recommend to all my over 50 friends.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelMazda 3
Claim MadeNo
1 comment
Hi Melanie, Thank you for taking the time to leave your kind words and recommendation, we really appreciate it. It is always a pleasure to hear of the ease in which you were able to set up your policy and that it was stress free. Kind regards, Tess

Australian seniors Insurance.

Extremely happy with my new policy. Saved over $100. Operator was very helpful and easy to understand. Will definitely transfer all our other policies over as they fall due. A pleasure to deal with.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelMazda 3
Claim MadeNo
1 comment
Hi Kaz, Thank you for taking the time to leave your review, we really appreciate it. We are ecstatic to hear of the great service you have received and that you were able to save with your new policy. We look forward to assisting you with your future insurance needs. Kind regards, Tess

Ford Ute insurance

Operator was extremely helpful and due to her assistance we made our decision to come over to Seniors and as all our other policies come due we will definately get a quote from Seniors

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelFord Falcon Ute FG (2008-2014)
Claim MadeNo
1 comment
Hi Lucy, It is wonderful to hear of the outstanding service that you have received from our team. Thank you for taking the time to leave your kinds words, we really appreciate it. We look forward to assisting you with your future insurance needs. Kind regards, Tess

Excellent good value

Excellent Insurance Company, a range of policies to suit every need and good value, I have been with the company for the last 2 year.
I had a wonderful experience, and the team always ready to answer any questions.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelHolden Captiva CG Series II
Claim MadeNo
1 comment
Hi Peter, What a great review. We are thrilled to hear you have had a wonderful experience when contacting our company over the last 2 years. Thank you for your continued loyalty and support, we really appreciate it. Kind regards, Tess

Comparison for comprehensive Car Insurance.

Thanks you for the excellent courteous and helpful service Jenny provided. It is a pleasure to know that we pensioners are able to get affordable cover for our insurance needs. Other companies do not seem to be interested in whether one can afford the cover or not.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelHyundai Santa Fe
Claim MadeNo
1 comment
Hi Lella D., Thank you for your lovely review. We are delighted to receive positive feedback and very happy that Jenny could offer you such outstanding service and suitable cover. Kind Regards, Tess

Comprehensive car insurance

Comprehensive car insurance was great value. The agreed value of the car is so much better than market value. The windscreen cove is a great idea especially with no excess

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelBMW X5 F15 M
Claim MadeNo
1 comment
Hi Paul, Thank you for taking the time to leave your review, we really appreciate it. It is wonderful to hear that you have found our policy to be great value and the options that we provide. Kind regards, Tess

Excellent

Good value for money.
Consultants were helpful and very courteous
Had a choice of options that I could use to tailor my policy to suit my needs and gave me leverage to get a better deal

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelMazda 3 BL (2009-2013)
Claim MadeNo
1 comment
Hi Edwin, Thank you for taking the time to share your experience in setting up your policy. It is a pleasure to hear of the great service that you received and that we could provide suitable cover to meet your needs. Kind regards, Tess

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Questions & Answers

Reviews from any people who have made a claim or claim experiences with Seniors would be appreciated if i could read them, as this seems to be the main area of conflicts with insurance companies, could they be listed or shown, thanks.
3 answers
I have previously made a Australian Seniors Travel Insurance claim for my Mother who was hospitalised for a week in foreign country. I was very impressed with how quickly and easily they rebooked our flights and paid the full Hospital bill with no quibbling. No claim yet with Car Insurance.Thanks JennyHi Jenny, Thank you for sharing your story about your mother’s travel experience. I hope your mother has made a full recovery, and it is pleasing to hear we were able to help in such a difficult time. Kind regards, Tess

Is your call center and/or office in Australia? Will I speak to an Australian if I need to make a claim?
4 answers
Hi MusicVeg, Thank you for your question. Our Call Centre and office are located within Australia and all representatives are highly trained Australian Residents. Kind regards, TessThank you for your quick reply, so even though your underwriters is a South African company will I be dealing direct with the Australian Call Centre if unfortunately I had to make a claim?Hi MusicVeg, Yes, that is correct. If you unfortunately had to make a claim you will be dealing with an Australian Call Centre. Kind regards, Tess

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