The lady was very helpful nothing was to much
Rosie was a credit to your company very helpful, nothing was at all to much for her very happy.She explained things to me clearly and made sure that I understood it all before ending call. Thank you
Peace of mind
Sought advice on various policy options with a clear explanation of the offers. A straight forward process to gain information, which was easy to understand. No pressure to select and offered options of a cooling off period.
The policy was explained in layman’s terms
Easy to understand and good value
I chose easy fortnightly payments
I liked the 30 day cooling off period so if I’m not happy with the policy I can cancel it
Young at heart
Explained policy i could understand. Well Priced.Put mind at ease and have put my family at ease now that they won't have to worry about the expence when God calls for me.
Agents online were all extremely helpful and showed eagerness to please
The policy was clear and easy to understand. Any queries were answered quickly and simply. Very easy to set up and nothing was too much trouble. All payment details explained clearly.
Fantastic was able to get funeral and car insurance. Lovely staff explained everything so happy.
Policies are great and really easy to do and set everything up and I was given a choice what I wanted to pay. Everything was explained to me and I wasn't under any pressure to sign up
Good Customer Service
Rang today to start a new funeral policy and spoke with Emily who was very professional in regards to the starting of a new Funeral policy for myself. My husband already has Seniors Funeral Insurance so I was aware of the benefits before calling but Emily was most efficient in the call answering any questions I had. Plain English is the way to go for any insurance products and this was no acception!! Well Done...
Yes I believe that policy is good value for me. No claims as yet. It was easy to set up over the phone and the consultant was excellent, more than happy with outcome
Great insurance, just what I needed
Great value, perfect policy for me and very easy to understand, will be very beneficial to my family, as you do not want to leave your loved ones, with a debt
Easy To Underestand
The consultant was helpful and efficient and knew what she was talking about. We were given different options to accommodate our budget. It was explained in plain english and was a painless process for something that can be quite uncomfortable.
Great experience with my phone lady
This was 100%easier than i thought it would be. The payments were also less than o thought. It was extremely quick from start to finish and explained great. Thanks heaps
It was easy to get Funeral Cover the consultant was thorough and answered my questions without making me feel like a fool.
If I had known how easy it was to get cover I'd have done it years ago
My new policy was set up so quickly by Heidi, all the staff I spoke to were so helpful and nice to deal with.
Thank you to all who helped me.
An excellent product
The explanation I received was detailed and clear. The policy was very easy to set up. I had ben thinking about funeral insurance for some time and the Seniors policy is from my perspective the best available.
Yes definitely good value as I had four other quotes . Easy to set up with helpful assistance from service officer on the phone. I submitted details and received prompt telephone response.
Never lodged a claim.
Well worth it!
The policy was good value, thorough and easy to understand information, simple to set up and an excellent adviser. The terms of the policy were very fair and suited our needs perfectly.
Why did i keep putting this off?
Have meant to organise funeral insurance for some time. I put it off and put it off expecting a drama/rigmarole of questions etc etc.
I was SO wrong. The contact person took me through the process professionally and efficiently- is was SO EASY.
Before leaving fulltime work I witnessed frequently the additional trauma on families when their loved ones died trying to find the money to bury their mum or dad etc. This is now sorted for my partner and I.
Great customer service
Great value and was very easy to set up and was very helpful and genuine great customer service excellent communication everything thing was explained with great customer service great customer experience
the right one for me
My Funeral policy was very easy to set up over the phone and the lady at the other end of the phone was very helpful answering all my questions
This insurance is perfect for myself.
I think my policy is good value and was easy to set up.I have not lodged a claim yet, As I have just signed up on a new policy yesterday.
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