yes all was easy great service thank you was very refreshing thank you very much for your time in my need for a funeral fund its good work and a great service thank you
I felt the consultant was very customer focused and knowledgeable and able to answer my questions with ease. The policy I chose I believe is good value and the set up was very easy.
Good customer experience
Excellent experience, Ash gave a comprehensive explanation of the Policy and we were happy to complete the application with him as the policy is exactly what we wanted and the Policy together with Ash’s customer service skills contributed to making the sale.
Yes the value is good and affordable, it isn’t too expensive . And I don’t want to leave my family paying my funeral bill . So that I would enquire about it
Buying a funeral policy
Joel was very happy and professional. He explained everything very well and helped me understand what was happening. He seemed knowledgeable and informative I took out the policy with his help.
Very friendly service
I spoke to Rob today in regard to setting up Funeral Insurance. The service was very good Rob explained the policy it was easy to set up over the phone. The option regarding refunding excess contributions I found very good . Thank you Rob for setting my policy up.
Yes easy to set up and good value. Catherine went over everything and explained it very well to me. Price seems very reasonable and gives me peace of mind.
Not lodged a claim
Great service good to talk to a friendly helpful person
Good service nice to talk to Joseph he was very helpful thank you for setting up my policy. Feel more secure now about funeral expenses and the option available regarding refunding excess contributions very good.
This was something I have been wanting to do for quite a while.
The Policy is very reasonable, better than I thought it would be. Just over the phone was very easy. I don't need to ask any more questions about the policy as it was all explained very clearly.
The perfect choice for affordable products
I have both car and funeral insurance. Both were easy to set up, great value for money, and the customer service was excellent. I would highly recommend Australian Seniors for your insurance.
happy with what we got for the car and funeral insurance quick and easy. Guy was good and told us what we wanted to know. we will look at change our house when it comes due
Good customer service
Seems to be a good product. Customer service officer Heidi was helpful and easy to understand. It was good not having to answer health questions or have any medical examinations.
Best decision ever.
It was simple and easy to set up. The operator explained everything to me in a very uncomplicated way. At no time did I feel pressured or coerced. She let me make all the decisions with great information.
Great value and service. Very helpful when I had to lodge a claim last year. Easy for my loved ones to make a claim in the future when they need.
Quality Service Friendly Accomodating
Theclaim was process right away without hassles,highly appreciated. the right people you can count on in the times of sorrow for the lost of love ones. considerate staff thank you
Fantastic team of workers and very obliging.Great value and we can pay it off on low income without high amounts coming out.You actually speak to them not machines,well done to you all.
This what I wanted
The young lady who set my policy was excellent and very helpful .She explained the policy to me very clearly and it's workings and its benefits. Made me feel at ease throughout the discussion.
Good to have end of life cover so my kids don't have to pay my funeral
Yes reasonable value for end of life as long as costs don't rise to much. No I have never had a claim. Staff are always polite when phoned to give up dated details
Peter Stanley Johnston
I have found the Funeral Insurance people to be most helpful and I have recommended them to many of my friends, they assist when I haven't got the necessary funds due to excessive bills and appear to be most cooperative at all times
cannot say as i am only paying my annual fees
how can I make comment as the benefits will only be seen by my descendants
I feel happy that I am contributing in what looks a good deal
My decision to participate was made without influence from others. I just wanted to take the responsibility
to ease the burden on my family. It was not difficult to set up.
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