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Australian Seniors Travel Insurance - Top Cover

Australian Seniors Travel Insurance - Top Cover

4.9 from 52 reviews

Reviews

Review distribution

5 star
45
4 star
7
3 star
0
2 star
0
1 star
0

Molly

MollyIllawarra, NSW

excellent service

published

The policy price was very competitive. I have never used this company before but will certainly use them on my next overseas holiday. The representative was most helpful and answered all my questions . However, before completing the interview I decided to add another day to the quote but it had already been submitted to another department. When I contacted them I was required to pay another $14.99 which was a disappointment

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeNo
See all answers

Edward

EdwardGippsland, VIC

Easy, peasy self serve!

published

A very easy process to set up, pay for and finalise!
The policy represented good value for the two of us and it was very easy to add on the medical that was required

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult and Senior
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency
Hilary

HilaryMetropolitan Adelaide, SA

  • 2 reviews

Easy to obtain and good value.

published

I was pleased with how easy the insurance was to purchase. The quote was competitive and allowed me to easily add in preexisting conditions. I feel confident that any issue I may face while overseas will be taken care of. It remains to be seen whether I am correct, but so far so good.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationEurope
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency
Peter

PeterCentral, SA

Excellent service

published

I felt the policy was good value. It was it easy to set up. I have used this company about 3 or 4 times before & have had no drama's. Nicky was most helpful.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationAntarctica, North America (inc. Hawaii) and South America
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

Hi Peter,
Thank you for taking the time to share your experience with us. I am thrilled to hear of the great service you have received from Nicky and of the ease in which you were able to set up your policy.
Kind regards,
Jessica


Kay

KaySydney, NSW

Excellent service

published

I asked for a quote - also asked for some options, and the consultant, Deanne, was both efficient and helpful.
She was also patient and answered my questions clearly.
I had shopped around and this was the one that suited me the best, and it seems to be good value.
It was easy to set up, and I can recommend this company.

Customer Service
Insurance Cover For:Senior
DestinationEurope
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

very good price and correct questions asked to ensue cover

published

hassle free policy and was explained in easy terms. All the questions were asked to ensure cover would not be a problem. The time taken to do the insurance was very short and covered all aspects of what I needed in travel insurance

DestinationNorth America (inc. Hawaii) and Pacific Islands (e.g. Fiji, Vanuatu)
Claim MadeNo
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

Heidi

HeidiSouth East Queensland, QLD

TRavel Insurance

published

I shopped around as I needed cover for a motorhome in Europe and the consultant, Amanda, was extremely helpful and friendly. EXcellent value for money compared too many others. The policy met all my needs.

Insurance Cover For:Senior
DestinationEurope
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

Hi Heidi,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you have received from Amanda and it sounds like you have a wonderful trip planned.
Kind regards,
Jessica


dikdanx

dikdanx

  • 6 reviews
  • 2 likes

The challenge of travel insurance for an elderly person

published

Compared with others that I checked on, it was excellent value. It was easy to navigate requiring very basic and quick questions to answer. This is the first time I have used it but it won't be the last

Value for Money
Insurance Cover For:Adult and Senior
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

Travel

published

Bit long winded filling out med section other wise easy we have only used you one time so we have never claimed from any one we used so let see how it gos.

Value for Money
Insurance Cover For:Senior
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

Hi George,
Thank you for taking the time to share your feedback with us, we really appreciate it. We are always looking for ways to improve the services that we provide to our customers and your feedback will assist with this.
Kind regards,
Jessica

Michael

MichaelGreater Melbourne (Outer), VIC

Great value product

published

I had to call to discuss previous health issues as there appears to be no option to add them on your site. The consultant was friendly, helpful and professional. We found the cost to be very competitive. We are not travelling until May 2020

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationAfrica and Europe
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

flossy

flossyVictoria

  • 2 reviews

Always come back to Australian Seniors for my travel insurance

published

The Policy covers what we need and it was very easy to set up and pay. We have used this company for most of our overseas trips. When I have had to contact them by phone the staff have been extremely helpful and courteous.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationEast Asia (e.g. China, Japan, South Korea), Pacific Islands (e.g. Fiji, Vanuatu) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

Hi Flossy,
Thank you for taking the time to share your experience with us. I am delighted to hear that we can continue to provide you with suitable cover for your trips and of the great service you have received from our team.
Kind regards,
Jessica


Cannot go on holidays without travel Insurance. It's a must.

published

I have used many travel insurance agencies over the last 15 years and honestly believe Aust Seniors is the best and most economical. The phone response was quick and the staff excellent.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationAustralia
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

Hi Longy,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you received from our team and that we can provide you with this valuable protection.
Kind regards,
Jessica


Shereeb64

Shereeb64South East Queensland, QLD

simple

published

I haven’t gone on my trip yet, but I found this insurance process so easy to understand the inclusions of the policy. It was simple to do the quote and I found the final price to be good value for money. I have my car insured with Seniors also.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationEurope
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

Marjorie

MarjorieGreater Melbourne (Outer), VIC

Cover is very good & cost is reasonable.

published

Policy value was good, less expensive than other policies I have looked at.
This is good for seniors.
Used once before on a previous holiday.
I have never yet needed to make a claim.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationNew Zealand
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency
Robert

RobertGreater Melbourne (Inner), VIC

Good policy reasonable price

published

Great value and appropriate for your needs. Excellent service from Sam on the telephone. Very thorough , pleasant and helpful. Explained things thoroughly. Hope we don't have to use the policy however.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency
Bev Fairweather

Bev FairweatherMurray Mallee, SA

  • 3 reviews
  • Verified customer

Great Cover at a great price

published

We were expecting to pay much more than this for cover as extensive as this. Very easy to understand and complete the application. We are first time users but will be back

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

Graeme

GraemeNorth-West & West coast, TAS

Excellent best ever

published

Great value and very easy to set up
Great service and very very helpful
I would highly recommend this company to any one for any type of insurance
I will be looking at changing our insurance for our cars and home as they become available

Value for Money
Customer Service
Insurance Cover For:Senior
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

The reviewer stated that an incentive was offered for this review


Allen

AllenCanberra 2600, ACT

Excellent cover including motorbike coverage in USA

published

This is the first time I have used Seniors Travel Insurance and I am impressed with how easy it is to understand. I did need to phone to confirm that the bike cover covered my Harley Davidson.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

Rodger

RodgerSouth East Queensland, QLD

Essential Requirement

published

After a number of quotes from other insurers and including pre existing conditions I found your process, value for money and pricing to be competitive and suitable for my requirements

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

Hi Rodger,
Thank you for taking the time to share your experience with us. I am delighted to hear that we could provide you with an affordable option that is suitable to your needs. I hope you have a wonderful time on your trip.
Kind regards,
Jessica


Wendy

Wendy

  • 2 reviews

Great Prices

published

Compared rates before purchase knowing that a pre existing condition applied. Pretty easy to list condition and very clear that this would be excluded from cover and quote was still very competitive.

Value for Money
Transparency
Insurance Cover For:Senior
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

Page 1 of 3

See all Australian Seniors Travel Insurance reviews

Questions & Answers

Kerry W

Kerry Wasked

My wife and I are doing a Mediterranean Cruise flying from Brisbane to Italy via AbuDhabi to pick up the cruise. We have two days in Italy in accomodation before boarding the cruise. We return via plane( after the cruise) to Brisbane from Italy via AbuDhabi. My question is, Is my wife and I covered for Air transport , accomodation as well as Cruise in one Policy? Some insurers offer Cruise option but I'm not sure if we are covered for all the things we need to do to get on the boat ? eg Planes travel, accomodation

1 answer
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

Hi Kerry,
Thank you for reaching out to us. I would love to arrange for one of our team members to reach out to you and discuss our policies including our Cruise Pack to confirm what you would be covered for. Can you please send me a private message noting your best contact number and I will arrange for you to be contacted.
Kind regards,
Jessica


CHER

CHERasked

Hello, do you provide Multi Trip Annual Cover?
Cheers Cheryl Morris

1 answer
Australian Seniors Insurance Agency
Customer RelationsAustralian Seniors Insurance Agency

Hi Cheryl,
Thank you for reaching out to us. We currently do not offer Annual Cover, however we do offer Single Trip Cover.
Kind regards,
Jessica


Get an answer from our members and Australian Seniors Insurance Agency representatives

Details

CategoryTravel Insurance
Contact Number 1300 051 095
Email Address service@seniors.com.au
24-Hour Phone Contact No
Other Insurance Types Offered Car, Funeral, Home and Contents and Pet
UnderwriterChubb
Maximum Age Covered 89 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental Death$25,000
Emergency Dental$5,000
Pregnancy (max weeks) 24 weeks (pending assessment)
Resumption of Journey $3,000
Hospital Cash Allowance$100 per day, up to $8,000
Overseas Emergency Medical & Hospital ExpensesNot Included
Loss of Income$10,400
Permanent Disability$25,000
Luggage & Personal Effects
Theft of Cash $250
Delayed Luggage $500 after 24hrs, $1,000 after 72hrs
Credit Card FraudReplacement covered under "Non-medical additional expenses"
Travel Documents / Passport Replacement covered under "Non-medical additional expenses"
Maximum Single Item Limit $4,000 (Camera, laptop, or tablet)
Luggage & Personal Effects $15,000
Ancillary
Personal Liability $3,000,000
Rental Vehicle Excess $8,000
Motorbike / Moped Coverage Optional for motorcycles/mopeds over 50cc
Domestic Pet Care $500
Special Activities Packages
GolfIncluded
CruiseOptional Extra
Adventure Optional Extra
Snow / SkiOptional Extra
Compare all Australian Seniors Travel Insurance

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