The policy price was very competitive. I have never used this company before but will certainly use them on my next overseas holiday. The representative was most helpful and answered all my questions . However, before completing the interview I decided to add another day to the quote but it had already been submitted to another department. When I contacted them I was required to pay another $14.99 which was a disappointment
Easy, peasy self serve!
A very easy process to set up, pay for and finalise!
The policy represented good value for the two of us and it was very easy to add on the medical that was required
Easy to obtain and good value.
I was pleased with how easy the insurance was to purchase. The quote was competitive and allowed me to easily add in preexisting conditions. I feel confident that any issue I may face while overseas will be taken care of. It remains to be seen whether I am correct, but so far so good.
I felt the policy was good value. It was it easy to set up. I have used this company about 3 or 4 times before & have had no drama's. Nicky was most helpful.
I asked for a quote - also asked for some options, and the consultant, Deanne, was both efficient and helpful.
She was also patient and answered my questions clearly.
I had shopped around and this was the one that suited me the best, and it seems to be good value.
It was easy to set up, and I can recommend this company.
very good price and correct questions asked to ensue cover
hassle free policy and was explained in easy terms. All the questions were asked to ensure cover would not be a problem. The time taken to do the insurance was very short and covered all aspects of what I needed in travel insurance
I shopped around as I needed cover for a motorhome in Europe and the consultant, Amanda, was extremely helpful and friendly. EXcellent value for money compared too many others. The policy met all my needs.
The challenge of travel insurance for an elderly person
Compared with others that I checked on, it was excellent value. It was easy to navigate requiring very basic and quick questions to answer. This is the first time I have used it but it won't be the last
Bit long winded filling out med section other wise easy we have only used you one time so we have never claimed from any one we used so let see how it gos.
Great value product
I had to call to discuss previous health issues as there appears to be no option to add them on your site. The consultant was friendly, helpful and professional. We found the cost to be very competitive. We are not travelling until May 2020
Always come back to Australian Seniors for my travel insurance
The Policy covers what we need and it was very easy to set up and pay. We have used this company for most of our overseas trips. When I have had to contact them by phone the staff have been extremely helpful and courteous.
Cannot go on holidays without travel Insurance. It's a must.
I have used many travel insurance agencies over the last 15 years and honestly believe Aust Seniors is the best and most economical. The phone response was quick and the staff excellent.
I haven’t gone on my trip yet, but I found this insurance process so easy to understand the inclusions of the policy. It was simple to do the quote and I found the final price to be good value for money. I have my car insured with Seniors also.
Cover is very good & cost is reasonable.
Policy value was good, less expensive than other policies I have looked at.
This is good for seniors.
Used once before on a previous holiday.
I have never yet needed to make a claim.
Good policy reasonable price
Great value and appropriate for your needs. Excellent service from Sam on the telephone. Very thorough , pleasant and helpful. Explained things thoroughly. Hope we don't have to use the policy however.
- Verified customer
Great Cover at a great price
We were expecting to pay much more than this for cover as extensive as this. Very easy to understand and complete the application. We are first time users but will be back
Excellent best ever
Great value and very easy to set up
Great service and very very helpful
I would highly recommend this company to any one for any type of insurance
I will be looking at changing our insurance for our cars and home as they become available
The reviewer stated that an incentive was offered for this review
Excellent cover including motorbike coverage in USA
This is the first time I have used Seniors Travel Insurance and I am impressed with how easy it is to understand. I did need to phone to confirm that the bike cover covered my Harley Davidson.
After a number of quotes from other insurers and including pre existing conditions I found your process, value for money and pricing to be competitive and suitable for my requirements
Compared rates before purchase knowing that a pre existing condition applied. Pretty easy to list condition and very clear that this would be excluded from cover and quote was still very competitive.
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Questions & Answers
My wife and I are doing a Mediterranean Cruise flying from Brisbane to Italy via AbuDhabi to pick up the cruise. We have two days in Italy in accomodation before boarding the cruise. We return via plane( after the cruise) to Brisbane from Italy via AbuDhabi. My question is, Is my wife and I covered for Air transport , accomodation as well as Cruise in one Policy? Some insurers offer Cruise option but I'm not sure if we are covered for all the things we need to do to get on the boat ? eg Planes travel, accomodation
Customer RelationsAustralian Seniors Insurance Agency
Thank you for reaching out to us. I would love to arrange for one of our team members to reach out to you and discuss our policies including our Cruise Pack to confirm what you would be covered for. Can you please send me a private message noting your best contact number and I will arrange for you to be contacted.
|Contact Number||1300 051 095|
|24-Hour Phone Contact||No|
|Other Insurance Types Offered||Car, Funeral, Home and Contents and Pet|
|Maximum Age Covered||89 years old|
|Overseas Emergency Assistance||Unlimited|
|Pregnancy (max weeks)||24 weeks (pending assessment)|
|Resumption of Journey||$3,000|
|Hospital Cash Allowance||$100 per day, up to $8,000|
|Overseas Emergency Medical & Hospital Expenses||Not Included|
|Loss of Income||$10,400|
|Luggage & Personal Effects|
|Theft of Cash||$250|
|Delayed Luggage||$500 after 24hrs, $1,000 after 72hrs|
|Credit Card Fraud||Replacement covered under "Non-medical additional expenses"|
|Travel Documents / Passport||Replacement covered under "Non-medical additional expenses"|
|Maximum Single Item Limit||$4,000 (Camera, laptop, or tablet)|
|Luggage & Personal Effects||$15,000|
|Rental Vehicle Excess||$8,000|
|Motorbike / Moped Coverage||Optional for motorcycles/mopeds over 50cc|
|Domestic Pet Care||$500|
|Special Activities Packages|
|Snow / Ski||Optional Extra|
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