Second to none!!
Great customer service and easy to communicate with. Nothing seems to be too much of a drama for their team.
My wife and I were sitting aside waiting to see the customer service counter when a teller came out to see if she could assist us with anything. That's Auswide
Real customer service!
I love being able to walk in to the Stockland Rockhampton branch and talk to "real people". I don't usually have to wait long, if at all. Staff are always friendly, helpful and informative. I am not bombarded or pressured with other products and services like some banks but feel confident to ask questions knowing I will get clear answers and advice. Nothing is too much trouble!
Auswide makes banking so easy.
The friendly, helpful and knowledgable staff make a visit to the bank a fun and enjoyable experience and I love the convenient location.
Great Alternative from the Big 4 Banks
Auswide Bank offers competitive banking (to the Big 4) with great, friendly customer service. All employees are very knowledgeable about the products and treat each customer as an individual. Moved our personal and business banking to Auswide last year.
Reliable and Friendly Bank
Aus Wide is a friendly smaller bank that certainly focuses on good customer service. Customer for many years and it's easy and reliable for your banking needs.
I have never had a problem with wide bay and find staff easy to deal with. Have been a customer since 2009.
Customer service second to none!
Walking into the bank is a 'feel good' experience. The staff members become friends with their very friendly, efficient service. Help is always available if you need it.
Very good online service
Staff extremely helpful to make sure needs were met. My issue was solved quickly without a fuss. Nothing was hassle.
A bank for everyone
A bank for everyone who needs special/urgent attention for everyday banking and other needs as information on foreign exchange rate and other banking needs
The staff, services and service are great. It's always a pleasure going to my Auswide Bank. They also have encouraged my son in his housing loan.
Last 2 transactions are impressive and quick.
Was able to explain it better, and provide an actual computation of our inquiry.
Great home loan service
I have always received polite, professional and helpful service when I have required assistance about my home loan, and am appreciative of the interest rates on the loan
Good home loan rates
Auswide Bank offers lower interest rate for home loan esp first home owner. The service is excellent. The staff is knowledgeable and response quickly. I would thank to Vincent Sudarmana (Relationship Manager) for introducing this rate to me.
Auswide is soo good
Ever since I started banking with Auswide I have not had any thoughts of switching banks. Whenever I lose cards or change personal details the staff at every branch I have used are quick, understanding, easy to communicate with and very pleasant. Enquiry about a loan very soon for a new car, I can see the staff being just as excited and enthusiastic as I will be.
The staff are always helpful, friendly and accommodating. It is always a pleasure to visit the branch in Townsville. Even if passing by the staff smile and acknowledge you. We are extremely happy for their continuous support.
Customer service the big banks can,t match
Nothing is too much trouble to the staff and they are always ready to answer your questions.
Local service local people
Great with people
Auswide staff have always been able to assist me and their rates are highly competitive. I would highly recommend them.
Excellent customer service
We have been banking with Auswide Bank for more than 13 years and we never had any problems which couldn't be handled to our fully satisfaction
The staff at Auswide Yeppoon are always super friendly and they are very helpful! I wouldn't bank with anyone else.