Old values better services
Always a bank that treats me with respect and patience , always treated like a highly valued customer when I have needed to talk to a consultant online and in person to persons communications.Since becoming a customer my experience and other known customers always changing so they have always been given better money saving deals to existing and new accounts and services the best service and deals for me for wotever different accounts held over 20 years at this community bank. Keep up the good work!!!
A local bank
Very helpful staff, knowledge of product and human side makes them a winner when refinancing a home loan. Give them a go. The others said it's not possible to drop our rates. Auswide beat them by 2 full points! Cheers.
Good local bank
We are happy with Auswide Bank,their staff are always friendly and helpful. Their interest rates are competitive so it's good to give the smaller guys a go.
Great customer service, great access for in store banks and atm's. Also great no extra fees when using a westpac atm.
Auswide Customer Service
I appreciate the longer opening hours and the retention of multiple tellers at a time when other banks appear to be actively discouraging over the counter interaction with customers. Auswide has the feel of a small business rather than a large and impersonal corporation.
Eggs in baskets
Auswide suits my needs, not all my eggs in one basket, They are as good as the big 4 and have an good online site for statement and info
I have stayed with Auswide ...because I have always been treated with utmost curtesy & respect, by the the friendly & helpful tellers, of every branch I have dealt with ...over many years.Thankyou.
Very good to date. However, reviewing the interest rate on our mortgage had to be from our side. The market is very competitive and we feel that we could easily transfer our mortgage business to another lender at a much more competitive rate...finding the time is the one core reason we have not looked as yet!
Great Alternative from the Big 4 Banks
Auswide Bank offers competitive banking (to the Big 4) with great, friendly customer service. All employees are very knowledgeable about the products and treat each customer as an individual. Moved our personal and business banking to Auswide last year.
Very good online service
Staff extremely helpful to make sure needs were met. My issue was solved quickly without a fuss. Nothing was hassle.
A bank for everyone
A bank for everyone who needs special/urgent attention for everyday banking and other needs as information on foreign exchange rate and other banking needs
Last 2 transactions are impressive and quick.
Was able to explain it better, and provide an actual computation of our inquiry.
We've been with Austwide for over 10 years now and have always been happy. Staff are always excellent to deal with, no exceptions.
Good bank to deal with.
Good communications when needed, although the new website format needs to be reviewed as some of the new features are annoying and time consuming compared to the old format and the site always seems to be under construction or in maintenance in the early hours of the mornings when i usually try to do my internet banking it wouldn't be as annoying if an a "under maintenance " tag was applied then we could just come back later but it is extremely annoying getting redirected to the home page in a never ending loop when trying different options at those times.
Great bank to let you get ahead in live
Great to be able to talk to a real person and helps you get ahead in life and treats you like a real person and listens to you
Great customer service. Very helpful. Friendly. Great communication. Very happy with this product and services will recommend to others. Keep up the great work guys!
Great service great people
Auswide bank is Full of down to earth people who meet your needs and concerns with everyday banking needs. We have always received great service at any branch we enter.
Use as my only instatution on the financial side
Very happy with my situation using Auswide as my bank and will not be changing any time soon Kevin Brophy
I'm happy to be a customer. I just wish we had a Branch closer. Or maybe a connection with another Bank.
pretty happy. i use auswide everyday
very helpfull with a personal loan i took out while ago. been with same bank all my life. hopefully looking at home loan in near future
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