Old values better services

Always a bank that treats me with respect and patience , always treated like a highly valued customer when I have needed to talk to a consultant online and in person to persons communications.Since becoming a customer my experience and other known customers always changing so they have always been given better money saving deals to existing and new accounts and services the best service and deals for me for wotever different accounts held over 20 years at this community bank. Keep up the good work!!!

A local bank

Very helpful staff, knowledge of product and human side makes them a winner when refinancing a home loan. Give them a go. The others said it's not possible to drop our rates. Auswide beat them by 2 full points! Cheers.

Good local bank

We are happy with Auswide Bank,their staff are always friendly and helpful. Their interest rates are competitive so it's good to give the smaller guys a go.

Great service

Great customer service, great access for in store banks and atm's. Also great no extra fees when using a westpac atm.

Auswide Customer Service

I appreciate the longer opening hours and the retention of multiple tellers at a time when other banks appear to be actively discouraging over the counter interaction with customers. Auswide has the feel of a small business rather than a large and impersonal corporation.

Eggs in baskets

Auswide suits my needs, not all my eggs in one basket, They are as good as the big 4 and have an good online site for statement and info

Banking Review

I have stayed with Auswide ...because I have always been treated with utmost curtesy & respect, by the the friendly & helpful tellers, of every branch I have dealt with ...over many years.Thankyou.

Just Saying...

Very good to date. However, reviewing the interest rate on our mortgage had to be from our side. The market is very competitive and we feel that we could easily transfer our mortgage business to another lender at a much more competitive rate...finding the time is the one core reason we have not looked as yet!

Great Alternative from the Big 4 Banks

Auswide Bank offers competitive banking (to the Big 4) with great, friendly customer service. All employees are very knowledgeable about the products and treat each customer as an individual. Moved our personal and business banking to Auswide last year.

Very good online service

Staff extremely helpful to make sure needs were met. My issue was solved quickly without a fuss. Nothing was hassle.

A bank for everyone

A bank for everyone who needs special/urgent attention for everyday banking and other needs as information on foreign exchange rate and other banking needs

Excellent Service

Last 2 transactions are impressive and quick.
Was able to explain it better, and provide an actual computation of our inquiry.

Friendly staff.

We've been with Austwide for over 10 years now and have always been happy. Staff are always excellent to deal with, no exceptions.

Good bank to deal with.

Good communications when needed, although the new website format needs to be reviewed as some of the new features are annoying and time consuming compared to the old format and the site always seems to be under construction or in maintenance in the early hours of the mornings when i usually try to do my internet banking it wouldn't be as annoying if an a "under maintenance " tag was applied then we could just come back later but it is extremely annoying getting redirected to the home page in a never ending loop when trying different options at those times.

Great bank to let you get ahead in live

Great to be able to talk to a real person and helps you get ahead in life and treats you like a real person and listens to you


Great customer service. Very helpful. Friendly. Great communication. Very happy with this product and services will recommend to others. Keep up the great work guys!

Great service great people

Auswide bank is Full of down to earth people who meet your needs and concerns with everyday banking needs. We have always received great service at any branch we enter.

Use as my only instatution on the financial side

Very happy with my situation using Auswide as my bank and will not be changing any time soon Kevin Brophy

Pretty good.

I'm happy to be a customer. I just wish we had a Branch closer. Or maybe a connection with another Bank.

pretty happy. i use auswide everyday

very helpfull with a personal loan i took out while ago. been with same bank all my life. hopefully looking at home loan in near future

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Questions & Answers

Is auswide bank affiliated with a big bank trying to apply for a loan and tour bank isn't listed?
No answers

hi there, are you a bank for businesses and taking up loans or are you also a bank for everyday banking? cheers Nicole
2 answers
Hi Nicole. Thanks very much for your question. Auswide Bank is a full service bank and offer a range of both personal and business banking products and services for our customers. Our personal banking products and services include: transaction accounts, home loans, personal loans, credit cards, term deposits, insurance and financial advice. We also offer business transaction accounts, business loans, overdrafts, lines of credit, commercial vehicle & equipment finance, together with a range of business support services such as EFTPOS merchant solutions and online bank feeds. For further information on our range of products and services, please visit www.auswidebank.com.au or call us on 1300 138 831. We hope this assists in answering your question. Thank you.Thank you

Do you approve Home loans to someone who has been working for a new company just short of three months but in the same field of work does 46-50 hours a week an parents are also on the loan application?
No answers

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