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Auto Lift Garage Doors & Gates

Auto Lift Garage Doors & Gates

2.1 from 24 reviews · View Statistics
See the Best Door & Window Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Auto Lift Garage Doors & Gates

Reviews

2.1
24 reviews
  • Product Quality
    3.1 (8)
  • Return Claim MadeYes (0) · No (5)
  • Job Satisfaction
    3.3 (7)
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DO NOT USE THEM!

published

The most rude customer service I have come across. If you want people to belittle you and make you feel horrible, use them. Look at all the 1 star reviews here, I wish I read these before I went with them.

Incentivised Review No
Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates
RWP
RWPSydney, NSW

Don't use this company

published

Rep can't read a tape measure and installer did a terrible installation trying to compensate for a door that was the wrong size. Management were present and just walked away without a word

Product Quality
1/5
Incentivised Review No
Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates
David B.
David B.Sydney, NSW

Persistence pays off

published

We had a custom door built on an old frame, which required a lot of work to get right.
Michael, Wayne and the team persisted and got a great result in the end.
Very happy!

Product Quality
5/5
Job Satisfaction
5/5
Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates
Kathy
KathySydney Surrounds, NSW

Incompetent

published

How this business is still operational is beyond me and B&D head office in Melbourne should rethink recommending them. I had a garage door installed a few years back, we had problems and they played the blame game. I stopped payment and they took notice. I sincerely hope people read these reviews before using. I’m suspect at the positive reviews 5 stars and can only assume they were written by mates, has to be excellent for 5 stars and these guys are far from it.

Product Quality
2/5
Job Satisfaction
1/5
Incentivised Review No
Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates
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PhilH
PhilHSydney, NSW
  • 2 reviews

Very happy

published

Dave did a fantastic job.

Our 30yo B&D garage door motor failed. Dave came out to troubleshoot, showed me exactly why it needed to be replaced, and recommended the best mechanism.

After a prompt quote from Tony, which I accepted, Dave came back to do the work a few weeks later (Christmas intervened). During this he identified a number of problems with the structure of the door and overcame them all.

I appreciated that he took the time to demonstrate what was going on throughout, and the hard work he put in on a hot day to do the work.

Product Quality
5/5
Job Satisfaction
5/5
Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates

Hi PhilH,
Thank you for your kind words and for taking the time to share your experience. Tony and Dave truly are assets and are always reaching out to meet our customers needs. We are so glad to hear your positive feedback, once again a big thanks!

Warning!! HORRIBLE customer service

published
Product Quality
1/5
Job Satisfaction
1/5
Incentivised Review No
Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates
Mark
MarkSydney, NSW

Amazing service, Thanks Autolift.

published

Amazing service from a very professional team. From Chiara who took my enquirer to Michael the sale rep and Sean the installer. Thanks Autolift you made the purchase of my new custom garage door an absolute pleasure

Product Quality
5/5
Job Satisfaction
5/5
Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates
Mark K.
Mark K.
  • 3 reviews

amazing service and excellent and respectful installation

published
Product Quality
5/5
Job Satisfaction
5/5
Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates

Hi Mark,
Thank you for your kind words and for taking the time to share your experience. Matt and Axel truly are assets and are always reaching out to meet our customers needs. We are so glad to hear your positive feedback, once again a big thanks!

Don't bother dealing with them.

published

As you can see from the reviews don't bother with these clowns. They install faulty product and refuse to fix it. Not only do they refuse but are out right rude. Pay a bit more and go somewhere where they will treat you like a person. All these bad reviews are for a reason.

Product Quality
1/5
Job Satisfaction
1/5
Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates
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Trash company

published

Beware! Do not use this company. Terrible door install and then got insulted for reporting the issue. They won't fix anything after a botched install. Rubbish company, rubbish quality. DO NOT USE!!!

Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates
John
JohnSydney, NSW
  • Verified

Worst customer service ever!

published

Not only poor quality and unprofessional work they done, they have rude customer service ever.
I'm not recommend this company at all.

Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates

Bad customer service

published

Not only poor quality job, Unprofessional and rude customer service as well. Worst ever
I'm not recommend this company at all.

Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates
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Terrible customer service

published

I was referred by my Strata management company and was told I would be called by the company. Needless to say that didn't happen, so I called and was given the run around. Staff are rude and unhelpful. Don't waste your time!!

Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates
Tonka
TonkaSydney

Should have read the reviews

published

I had this dude Scott around to measure up my door, how rude, arrogant and totally unhelpful he was didn’t use them and wouldn’t recommend. Guy needs not a lesson but a course in customer service

Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates
Local Review
Local ReviewSydney
  • 3 reviews
  • 5 likes

Faulty door and terrible service

published

Puts in a garage door that became slanted a few weeks after.
Did not show up for service and then refused to service it. I could have sued them but just paid a bit for another company to come service the door.
Terrible and extremely rude customer service. Never seen anything like this.
Warning: don't use them!

Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates

Questions & Answers

Michelle W.
Michelle W.asked

Hi, Im Michelle from Talbot Auto Doors and I would like a quote to replace our roller shutter at unit 8/63 Norman Street, Peakhurst. I have your quote 83542 dated 9/3/16 for unit 3 in this complex that is a duplicate of our door if this helps.

Thanks

1 answer
Auto Lift Garage Doors & Gates
AutoliftAuto Lift Garage Doors & Gates

Hi Michelle,
Thanks so much for reaching out. If you have any further questions or future work you would like us to investigate please don't hesitate to email us here info@autolift.com.au, we look forward to working with you again. Best regards.

Get an answer from our members and Auto Lift Garage Doors & Gates representatives

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