not happy with the 2007 Jaguar X-type
Bought the 2007 Jaguar X-type in Petrie. Few days after, noticed the full beam light not working. Another 2 days after took the car for a very short drive and took off the keys and noticed the noise coming out of the engine management. Turns out the fan control module needs replacing.
They have agreed to fix the car with their mechanic. A week later and we still don't have a car, as waiting for the parts and advised we need to pay $1100 for the fan control module replacement. Car has been sitting in the roadside park of mechanics, dusting away.. not very impressed with the way this is handled..
Terrible service when there are issues
Partner bought a car last year. Firstly terrible service dragged his feet when our finance company was trying to finalise the deal. Secondly RACQ advised us a few issues with the car which we were happy to still buy. Advised though the car was in need of a service. Dealer said he would get it serviced, then advised us when it had been serviced. A few months later take the car in to a mechanic to get its regular service, and guess what mechanic advised the car had not been serviced in over a year. So apart from the normal servicing needed (which...the dealer was supposed to do and said he had done which was a lie) we got a quote for $3500 of other stuff that needed to be done urgently if we want to still have a driveable car. Nice little pre Xmas surprise from Autorequest. Thanks guys. And then no response when wanting to find out why they had filled in the service book of the vehicle when clearly nothing had been done, including no fluids. No response for the past 5months!!!
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