Love the Autotrail Delaware
The 2013 Delaware we purchased in September 2018 from Elite RV in Queensland, once cleaned, is beautiful inside and out. It has everything you need and desire and drives like a dream, however the service received from Darren was non existant. We were promised the vehicle would be clean and detailed, it was not.. He was rude and intimidating and when we asked him why there was urine around the cassette toilet he said you have to expect that with a second hand vehicle. Would not recommend anyone to go near his dealership.
Purchased in September 2018 for A$135,900.00.
Great product. Disappointing local service.
The FB is a beautiful motor home and we are very happy with our purchase. The Fiat Ducati is a great drive and the finish and features of the motor home are top class. Unfortunately the same can't be said of the customer service provided by Elite RV. The workshop staff are helpful but the responsiveness and customer care of the admin and management staff is appalling! Their attitude has spoiled a great experience and has stopped us from recommending your product to other Gold Coast buyers.
On the road in style
The recent addition of the Auto Trail range of motorhomes into Australian must have made the local manufactures question just how far behind the times that their products were.
After owning two local 'common name' produced motorhomes here and one Italian designed vehicle while travelling in Europe, we realised that the overseas produced vehicles were light years ahead of anything made locally regardless of price.
Having sold the motorhome that we had been touring through Europe in 2015 we were now motor homeless 'feeling like a snail without...
Questions & Answers
What warranty comes with FB auto trail first registered in June 2016?
We have 2015 model that had 2 years Fiat Aust warranty including roadside assist , one year Autotrail warranty on the habitation area plus 10 years on the structure if inspected annually by an authorises AT service agent. I have noticed that the Sydney dealer for a time was offering extended warranty of 5 years on 2016 models in 2017.
Our FB that was purchased in December 2015 from Elite RV in QlD.
All Auto-Trails are imported and distributed by Darren Nye who owns Elite RV, he then sends stock to Sydney RV and is currently in the process of building a specifically designed showroom in Victoria.
Auto-Trail themselves have done a deal with Fiat where all their vehicles have a 5 year Fiat warranty.
Fiat Roadside Assist is for 5 years if serviced by an authorised dealer ( which works out cheaper than grey market servicing and paying for an external breakdown service )
Auto-Trail has 12 months on general areas.
10 years on habitation area which covers leaks from roof.
The individual appliances screens, stove etc only have 12 months unless stated otherwise by their manufacturer.
All warrantees carry on the the next owner.
Some of these benefits are written into the contract of sale e.g. (5 year Fiat warranty) as against the Auto-Trail brochure which only showed a 2 year Fiat warrantee and 2 year Roadside assist.
The roadside assist can be extended when the 5 years is up.
As yours is a 2015 model I would expect that the above would apply.
Give Darren Nye a call on 07 55936140 our dealings with him have been very cordial.
Regards Jonathan Garrett
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