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Auto-Trail FB

Auto-Trail FB

5.0 from 4 reviews · View Statistics

Reviews

5.0

4 reviews
5
(4)
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (1)
  • Cleaning & Maintenance
    5.0 (1)
  • Comfort
    5.0 (1)
  • Exterior Build Quality
    5.0 (1)
  • Interior Build Quality
    5.0 (1)
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Love the Autotrail Delaware

published

The 2013 Delaware we purchased in September 2018 from Elite RV in Queensland, once cleaned, is beautiful inside and out. It has everything you need and desire and drives like a dream, however the service received from Darren was non existant. We were promised the vehicle would be clean and detailed, it was not.. He was rude and intimidating and when we asked him why there was urine around the cassette toilet he said you have to expect that with a second hand vehicle. Would not recommend anyone to go near his dealership.

Purchased in September 2018 for A$135,900.00.

Cleaning & Maintenance
Value for Money
Functionality
Comfort
Exterior Build Quality
Interior Build Quality

Great product. Disappointing local service.

published

The FB is a beautiful motor home and we are very happy with our purchase. The Fiat Ducati is a great drive and the finish and features of the motor home are top class. Unfortunately the same can't be said of the customer service provided by Elite RV. The workshop staff are helpful but the responsiveness and customer care of the admin and management staff is appalling! Their attitude has spoiled a great experience and has stopped us from recommending your product to other Gold Coast buyers.

Johnathan Garrett

Johnathan GarrettSouth East Queensland, QLD

  • 8 reviews
  • 6 likes

On the road in style

published

Auto-Trail Tracker FB

published

This motorhome after 22,000 klms travelling as far north as Cooktown, west to Ceduna and around NSW/VIC has performed exactly as described by the manufacturer. We are very pleased with the vehicle and would buy another one, and probably will.

See all Auto-Trail FB reviews

Questions & Answers

Eddie F.

Eddie F.asked

What is the mohawk model like ?

2 answers
Johnathan Garrett
Johnathan Garrett

No idea, To the best of my knowledge they don’t import the Mohawk model into Australia.

If you have seen one that was not at any of the Auto Trail showrooms it will be a grey import and I would give it a wide berth.

Eddie F.
Eddie F.

Good to know !

Greg Thompson

Greg Thompsonasked

What warranty comes with FB auto trail first registered in June 2016?

3 answers
Geeco
Geeco

We have 2015 model that had 2 years Fiat Aust warranty including roadside assist , one year Autotrail warranty on the habitation area plus 10 years on the structure if inspected annually by an authorises AT service agent. I have noticed that the Sydney dealer for a time was offering extended warranty of 5 years on 2016 models in 2017.

Hi Greg
Our FB that was purchased in December 2015 from Elite RV in QlD.
All Auto-Trails are imported and distributed by Darren Nye who owns Elite RV, he then sends stock to Sydney RV and is currently in the process of building a specifically designed showroom in Victoria.
Auto-Trail themselves have done a deal with Fiat where all their vehicles have a 5 year Fiat warranty.
Fiat Roadside Assist is for 5 years if serviced by an authorised dealer ( which works out cheaper than grey market servicing and paying for an external breakdown service )
Auto-Trail has 12 months on general areas.
10 years on habitation area which covers leaks from roof.
The individual appliances screens, stove etc only have 12 months unless stated otherwise by their manufacturer.
All warrantees carry on the the next owner.

Some of these benefits are written into the contract of sale e.g. (5 year Fiat warranty) as against the Auto-Trail brochure which only showed a 2 year Fiat warrantee and 2 year Roadside assist.

The roadside assist can be extended when the 5 years is up.

As yours is a 2015 model I would expect that the above would apply.

Give Darren Nye a call on 07 55936140 our dealings with him have been very cordial.

Regards Jonathan Garrett

Greg Thompson
Greg Thompson

Thanks very much for your detailed description regarding auto trail warranty much appreciated especially Jonathan Garrett and geeco

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