I organised for my vehicle to be shipped from South Australia to Perth on the 12th of April 2021. It has now been 9 weeks, every time I call them they cannot give me any straight answers for when it will arrive. I’m getting beyond frustrated now, If anybody has any ideas what I can do next to get my vehicle back I would be very appreciative.

Booked and paid to have vehicle transported from Perth to NSW , after paying money to secure booking , the person we bought vehicle from read the really bad reviews on this company , so we decided it would be best to cancel the booking , we cancelled the booking with in 24hours of paying , vtrans will not refund our money , will not return phone calls and will not return emails , in there terms and conditions , it states can receive a refund minus admin fee if cancel with in 48hours
We got consumer affairs to try to get our money refunded ,...

I booked to have my sons V8 SS Commodore Ute to be transported from Townsville to Perth on 5 February 2021. I spoke to a gentleman and was quoted $1560, I explained that the ute was lowered. He then told me that the vehicle would need specialist equipment to get the car on and off the truck. He said it would be an extra $400. He then told me the price would be $1990. I was told that it would take 2 weeks. I was told there was a truck leaving the next week and there were only 2 spots left. I made a huge MISTAKE and did not read the REVIEWS befor...

We got stuck in the Gold Coast because of the lockdown in January with 2 cars that needed to get to Melbourne. V trans were the only company open on New Years Day when I called. The phone operator was so lovely and helpful on the phone so I booked without reading any reviews. HUGE MISTAKE. I was told both cars would be in Melbourne in 10 days. She then turned very nasty.
- At day 10 no sign of the cars. I called and was told they were still sitting in the holding yard
- At day 15 I called again to be told one car had been involved in an acciden...

Same thing happen with me, they take my money and did not deliver my car and [Name Removed] the boss he is saying no money back for you. Did you get your money back? I have complain alot of consumer people im qld,wa,vic, but they also doing nothing for me.

MV transporters took 7 weeks to deliver my vehicle after weekly lies about the delivery date. The car arrived with scratches on the roof, had a damaged back fender where all the paint was rubbed off and a broken radio aerial. Their terms and condition does not cover damages and does not guarantee delivery times and is of course not upfront in any of their documents.
Worst service ever!

Rating...Minus, minus, minus stars
Bought a car from W.A. And paid vtrans to have car transported to Melbourne, Vic.-door to door service. Made numerous phone calls, all unanswered and when someone did get back to me, no one knew anything about my car. Lots of lies and handpassing from one state to another. Worked out that they screen their incoming calls and do not answer if they recognise the number, had to call off other phones to get any answers. Even dropped in personally into the Melbourne depot in broadmeadows to speak to "The boss" but...

Paid for my car to be transferred from Perth to Melbourne. Extremely delayed turnaround time, I was told 10 days, it took 21 days. Called the company several times, they avoided returning my calls. QLD Government issued a warning against this company last year 2020, unfortunately I didn’t know this until I was having issues with the company. See link to warning here. https://www.qld.gov.au/law/laws-regulated-industries-and-accountability/queensland-laws-and-regulations/fair-trading-services-programs-and-resources/fair-trading-latest-news/media-statements/public-warning-issued-against-three-australian-motor-transport-companies-and-their-gold-coast-based-directors-no-triple-a-service-here

Absolutely terrible service. Regret using this company. I wish I read the reviews prior to sending my car with them! Was told 2 weeks to send my car from Brisbane to Perth and im still waiting 1 month later. They dont deserve a 1 star rating.

My husband purchased a car for me as a surprise for Xmas, he arranged this company to bring the car over from QLD to Perth in November, they told him it would be plenty of time. Long story short Xmas came & no car was here. So many phone calls were made & they kept saying it was on its way & a whole heap of different lies every time. It then got to second week of January & we found out it was still sitting in their yard in Melbourne!!!! We made numerous phone calls & go no answer or calls back. We finally got our car on the 30th of January afte...

Booked 2 cars January Perth to Gold coast, told would be there in a week,cars arrived 4 weeks later,after umpteen phone calls that 95 percent were not unanswered and when they answered were told cars were leaving next day etc
Thank God there was no Damage ( it was a real worry waiting for the cars)
Do your self a favor and pay the extra dollars and use a reputable company
wouldn't recommend this mob to anyone.the driver that brought our cars from Melbourne to Gold coast was very helpful and a decent bloke,shame the rest of the company wasn't like him

Honestly do your research unlike me worst mistake of my life was to go through them said they would have my car picked up the next day but didn't for 3 day and said I would see my car with in 7 to 10 days it took more then 3 months and after 3 weeks I ask them where my car was and they wouldn't tell me where my car was so I could get it picked up by some other company they are full of lies it's not right lies after lies the driver was rude every time I would call and I don't understand how they are still in business I was a lucky one to get my...

Don't ever get this service if you dont want to get any problems or issues .. The company was disorganised and full of lies. I get their service to transport my car from Ballarat to Chermside but I did not get my car even after a month, they keep in saying its coming next week . Its hard dealing with them so I decided to cancel the service and no refund from it.

We ordered to have our car transported from Melbourne to Darwin 2 months before we would have liked it to arrive. They told us it was plenty of time, and that the car had arrived the date we asked. When we went to pick it up, it hadn't actually left Melbourne and they assured us that it would arrive in 1 week. Every day after that for 3 weeks, they promised us that it would arrive "tomorrow". They created so many lies and even told us that the truck had broken down when in reality, no cars had been shipped in 2 weeks.

This was the worst experience of our lives and they cost us thousands of dollars with absolutely no refund. We ended up picking up our car from melbourne. Horrible service.

I used this company for my brand new Nissan Qashqai and they absolutely destroyed it. There were dints in the back, dints on the front bonnet, smashed windscreen, scratches everywhere and damaged rims. I have tried contacting them multiple times but have been unsuccessful on receiving a reply.
I have taken my car to a panel beater and they have quoted me $6600 (just an insight into how much damage the car has received)
When finally getting ahold of the company they agreed to pay me for some damages caused, only to never receive the money.
This company should not be in business, it baffles me they still are!
AVOID AT ALL COSTS.
I wish I read these reviews before using this company.