On the 24th of February 2017 Fixed Price Car Service rebranded to AutoGuru.
Reviewer Photos & Videos
So helpful and were able to assist with any questions
Exceptional customer service and were so helpful with finding last minute bookings from reputable companies. They were also able to provide advice considering circumstances on my vehicle. Very appreciative to have come across these guys.
This is perfect, especially for low income earners, thank you
This is perfect, especially for low income earners, thank you. It was a very quick & easy process & the site was easy to use, usually I don't know what to do, but Auto Guru was easy for me to understand.
Love it - but
Love AutoGuru and the concept of being able to get quotes online without the hassle of calling around, and booking online etc.
It would be good to be able to access the profile, and most importantly the "Reviews" for a mechanic when a customer receives a quote.. The price and booking page comes up but you cant click on the reviews, stars or the mechanic name or pic to get to their profile to check them out before you book. Every time I have then had to google "autoguru <mechanic name if i can work out who they are>" to get to the revi...ews. You also often just see a guys name in the quote rather than the name of the actual store or business that you would be going to, which kinda smells dodgy to me but it hasn't stopped me using the service. Also the contact us form on the is not working.
- Verified customer
Great Hassle-Free Experience
I was recommended Auto Guru by my employer and found the experience to be so straight forward and hassle-free. I was shown quotations from a number of providers in my local area and chose to go with Coast Wide Auto Service. Absolutely happy with work and comms from the team at Coastwide. Thanks heaps.
I used Auto Guru to source quotes for my vehicle. Today I took my car to one of the mechanics who submitted a quote, Rapid Tube at Beenleigh. I could not be happier with the work, timeliness and courteous service I received. Will defiantly be using again
The reviewer stated that an incentive was offered for this review
Replacement of Ford Territory windscreen
Excellent service, and using Autoguru allowed me to save several hundred dollars from the prices quoted by O'Brien's and National Windscreens. I would strongly recommend using Autoguru when getting quotes for replacement windscreens.
Terrible service - Keep away - referred to Consumer Affairs
ThIs is the second time I’ve booked through Auto-Guru and both experiences have been disastrous. The first time they sent me to the wrong Provider who did not have a courtesy car service, so ended up been Trapped in a remote area having to pay for an expensive taxi despite requesting a Service Provider that could drop me near a bus station. The second experience was worse, where they assured me I could pay for the Sevice using Afterpay ( including in the confirmation email) only for the merchant to refuse to accept Afterpay and demanding another form of payment before I could take the vehicle. I hadn’t budgeted for having to pay in full and it was an embarrassing disaster.
Simple, easy, competitive.
A very simple process of requesting the work/service required and then easily booking. Unfortunately I have bad to cancel on occasion and a simple call with no wait time to a friendly operator allowed quick no fuss cancelation. Often you do wonder about websites and companies without the big brand awareness but wouldn't have any hesitation recommending AutoGuru. Good competitive pricing, great after sales service, and a really simple booking system.
Questions & Answers
How long does a road worthy test take?
Thanks for reaching out! A roadworthy usually takes a couple of hours to complete, but this depends on which state you're based in, and the mechanic completing the work. If you'd like to make a booking, or need more information, please call our customer support crew on 1300 655 661, or send us an email at email@example.com. Thanks again!
- The AutoGuru team
Anyone had A windscreen REPLACED
Central locking only working when inside car then when u get out stops after 5 minutes what could this be its ve ss v 06
Thanks for reaching out, we'd be happy to help! In this case, we suggest requesting an inspection for your vehicle so a mechanic can diagnose the issue. You can request an inspection here; https://www.autoguru.com.au/inspections. If you'd like further assistance, please reach out to our customer support crew on 1300 655 611, or send us an email at firstname.lastname@example.org. Thanks again!
- The AutoGuru Team
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