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On the 24th of February 2017 Fixed Price Car Service rebranded to AutoGuru.
AutoGuru (page 2 of 108)
Reviewer Photos & Videos
KaylaNorth Queensland, QLD
So helpful and were able to assist with any questions
Exceptional customer service and were so helpful with finding last minute bookings from reputable companies. They were also able to provide advice considering circumstances on my vehicle. Very appreciative to have come across these guys.
1 comment
Awesome experience
Easy steps to follow and fulfilled my requirements promptly . Even better it has after pay .
- can find numerous quotes for al jobs
- easy to find store locations
- def used them again
1 comment
AutoGuruAutoGuru
Hey DJ,
Thank you for your awesome feedback, we're so glad that we could help you out. We're looking forward to helping you with any of your future repair or servicing needs!...
Read more - The AutoGuru TeamNick FraserSouth East Queensland, QLD
Auto parts enogerra
Perry who is the manger was great with my car. Very honest and very straight forward. Great price. Be sure to check him out real good guy who wants to make sure you have a quality car.
1 comment
AutoGuruAutoGuru
Hey Nick,
Thank you for your 5-star review, we're so happy to hear that we could find you a great mechanic. Don't forget to leave them a review also, we're sure they'd love to hear your feedback!...
Read more - The AutoGuru TeamFind out how AutoGuru compares to other Car Service / Repair Centres
Know better, choose better.
Dimi panatosSouth East Queensland, QLD
First time user, great, easy and convenient service
10/10 service in helping me find what I was looking for. As someone originally from interstate and new to QLD this helped me tremendously. Thanks guys, will use again for sure.
1 comment
AutoGuruAutoGuru
Hey Dimi,
Thank you for your great feedback, we're so glad that we could help you find a new mechanic in Queensland. Looking forward to helping you out again in the future, Dimi!...
Read more - The AutoGuru TeamAndrewSydney, NSW
Quick, easy and simple
Needed my front brakes done - fixed price and quick turnaround. Car is booked in for tomorrow. Can't comment any further until after the service. Autoguru made it very easy to find a local mechanic.
2 comments
All done - quick, efficient and a pleasure to deal with. Thank you All Care Tyre and Automotive.
AutoGuruAutoGuru
Hey Andrew,
Thank you for your awesome review! We're so glad we could help you find a great mechanic, don't forget to leave a review for them also - we're sure they'd love to see your feedback! ...
Read more - The AutoGuru TeamBlackieSouth East Queensland, QLD
Great customer service
Fast helpful customer service from autoguru sorted my booking easily and efficiently, would highly recommend, promptly dealt with my situation and were easily contactable, again excellent customer service, thank you.
1 comment
AutoGuruAutoGuru
Hey Blackie,
Thank you for your amazing feedback. We're so glad to hear that we could help you book your car in quickly and with ease! We're looking forward to helping you out again in the future....
Read more - The AutoGuru TeamBronwynRichmond-Tweed, NSW
This is perfect, especially for low income earners, thank you
This is perfect, especially for low income earners, thank you. It was a very quick & easy process & the site was easy to use, usually I don't know what to do, but Auto Guru was easy for me to understand.
1 comment
AutoGuruAutoGuru
Hey Bronwyn,
Thank you for your 5-star review, we're so happy to hear that you found AutoGuru so quick and easy. We love being able to make the booking process so easy for customers! We're looking fo...
Read morerward to helping you with any of your future repair or servicing needs.PaulSydney, NSW
Love it - but
Love AutoGuru and the concept of being able to get quotes online without the hassle of calling around, and booking online etc.
but
It would be good to be able to access the profile, and most importantly the "Reviews" for a mechanic when a customer receives a quote.. The price and booking page comes up but you cant click on the reviews, stars or the mechanic name or pic to get to their profile to check them out before you book. Every time I have then had to google "autoguru <mechanic name if i can work out who they are>" to get to the revi...
Read moreews. You also often just see a guys name in the quote rather than the name of the actual store or business that you would be going to, which kinda smells dodgy to me but it hasn't stopped me using the service. Also the contact us form on the is not working.2 comments
AutoGuruAutoGuru
Hey Paul,
Thank you for reaching out with your feedback, we really appreciate it. When you receive quotes, you can click on the star rating and number of reviews underneath a workshop's name, to view...
Read more all of their reviews. You can also select 'details' to get a further insight into the store. Your feedback in regards to being able to click on the store's name and go straight to their profile page is really valuable, and we'll absolutely take that on board, thank you so much!Hi guys.. Thanks for the response.
I have been in IT for 25 years, I can assure you that on the quote pages I have been receiving this week, on 2 different quote requests, there are no links embedd...
Read moreed under the star rating / number of reviews. The page has a span tag on the number of reviews and the stars are img tags with no hyperlinks on either. Tested on both Chrome and Edge browsers on a very up to date PC and also an Android phone.Peggy E.South East Queensland, QLD
A life saver
The guy arrived at the time that was agreed, he was very polite. He knew what he was doing, very professional. Replaced the cracked windscreen, no mucking around, job complete!
Find out how AutoGuru compares to other Car Service / Repair Centres
Know better, choose better.
Gavin S.South East Queensland, QLD
- Verified customer
Great Hassle-Free Experience
I was recommended Auto Guru by my employer and found the experience to be so straight forward and hassle-free. I was shown quotations from a number of providers in my local area and chose to go with Coast Wide Auto Service. Absolutely happy with work and comms from the team at Coastwide. Thanks heaps.
LisaSouth East Queensland, QLD
Perfect Service
I used Auto Guru to source quotes for my vehicle. Today I took my car to one of the mechanics who submitted a quote, Rapid Tube at Beenleigh. I could not be happier with the work, timeliness and courteous service I received. Will defiantly be using again
1 comment
AutoGuruAutoGuru
Hey Lisa,
Thank you so much for your amazing review, we're so happy that we could help you book your service. Don't forget to give the mechanic themselves a review, we're sure they'd love to hear your feedback!...
Read more - The AutoGuru TeamThe reviewer stated that an incentive was offered for this review
Replacement of Ford Territory windscreen
Excellent service, and using Autoguru allowed me to save several hundred dollars from the prices quoted by O'Brien's and National Windscreens. I would strongly recommend using Autoguru when getting quotes for replacement windscreens.
1 comment
AutoGuruAutoGuru
Hey Christiaan,
Thank you for your amazing feedback, we're so happy to hear that we could help you find an amazing auto service provider. We're looking forward to helping you out with any future repair or servicing needs....
Read more - The AutoGuru TeamMark Reed South East Queensland, QLD
Brilliance
Timely, professional, hassle free, comparative, convenient and cost effective plus the tradespeople were on time respected my car and my property and didn't nonsense and try to upsell.
Highly recommended. The app is second to none.
1 comment
AutoGuruAutoGuru
Hey Mark,
Thank you for your 5-star review! We're so happy to hear that you found your experience with AutoGuru was hassle free and cost effective. We're looking forward to helping you out again in the future, thanks again Mark!...
Read more - The AutoGuru TeamFrank Greater Melbourne (Outer), VIC
- Verified customer
Fantastic service!
Josh at autoguru went above and beyond customer service in offering to do all the ground work till I was satisfied!!
Can’t speak highly enough of josh and the autoguru team
JezGreater Melbourne (Inner), VIC
- 2 reviews
Terrible service - Keep away - referred to Consumer Affairs
ThIs is the second time I’ve booked through Auto-Guru and both experiences have been disastrous. The first time they sent me to the wrong Provider who did not have a courtesy car service, so ended up been Trapped in a remote area having to pay for an expensive taxi despite requesting a Service Provider that could drop me near a bus station. The second experience was worse, where they assured me I could pay for the Sevice using Afterpay ( including in the confirmation email) only for the merchant to refuse to accept Afterpay and demanding another form of payment before I could take the vehicle. I hadn’t budgeted for having to pay in full and it was an embarrassing disaster.
1 comment
AutoGuruAutoGuru
Hey Jeremy,
Thanks for getting in touch. We're glad that we've been able to assist you with this situation and provide a refund for you. We really appreciate your cooperation with this. ...
Read more - The AutoGuru TeamFind out how AutoGuru compares to other Car Service / Repair Centres
Know better, choose better.
MJBSydney Surrounds, NSW
Easy booking repair
So easy to get a good quote. was so worried about looking for a good quote. AutoGuru made it easy. Will use it again in future. Highly recommended to anyone needing repairs.
1 comment
AutoGuruAutoGuru
Hey MJB,
Thanks for your amazing feedback, we're glad that you found using AutoGuru so easy. We're looking forward to helping you out with any future repair or servicing needs....
Read more - The AutoGuru TeamNice service
Peace of mind, No need to go some.where else, the service is amazing and price is unbeatable, Thanks guys, keep the good work, I will definitely recommend to all my friends.
1 comment
AutoGuruAutoGuru
Hey Semere,
Thank you for your 5-star review, we're so happy to hear that we could help you out and make the booking process so easy for you. See you again soon!...
Read more - The AutoGuru TeamAn excellent service
Initial booking was unable to be completed in my time frame however autoguru searched other nearby services and found one that could meet the timeframe. Great service and kept informed all the way.
1 comment
AutoGuruAutoGuru
Hey Dave,
Thank you for your amazing review! We're glad that we could help you out and reschedule your booking for you, looking forward to helping you out again in the future!...
Read more - The AutoGuru TeamSteveSouth East Queensland, QLD
Service Booking
Absolutely no hassles with Auto Guru, easy to use and book your vehicle service when and where you would prefer. Recommend this service to obtain quality and value for price.
1 comment
AutoGuruAutoGuru
Hey Steve,
Thanks so much for your great review! We're glad we could make the booking process so hassle-free for you! We're looking forward to helping you out again with any of your repair or servicing needs....
Read more - The AutoGuru TeamLuke F.Greater Melbourne (Metropolitan), VIC
Simple, easy, competitive.
A very simple process of requesting the work/service required and then easily booking. Unfortunately I have bad to cancel on occasion and a simple call with no wait time to a friendly operator allowed quick no fuss cancelation. Often you do wonder about websites and companies without the big brand awareness but wouldn't have any hesitation recommending AutoGuru. Good competitive pricing, great after sales service, and a really simple booking system.
1 comment
AutoGuruAutoGuru
Hey Luke,
Thanks for your amazing feedback! We're really glad to hear that you found our system so easy to use and that our friendly team could help you out. We looking forward to helping you out again in the future, thanks again Luke!...
Read more - The AutoGuru TeamQuestions & Answers
Wol A.asked
How long does a road worthy test take?
1 answer
AutoGuruAutoGuru
Hey Wol,
Thanks for reaching out! A roadworthy usually takes a couple of hours to complete, but this depends on which state you're based in, and the mechanic completing the work. If you'd like to make a booking, or need more information, please call our customer support crew on 1300 655 661, or send us an email at contactus@autoguru.com.au. Thanks again!
- The AutoGuru team
domie48asked
Anyone had A windscreen REPLACED
Tanyaasked
Central locking only working when inside car then when u get out stops after 5 minutes what could this be its ve ss v 06
1 answer
AutoGuruAutoGuru
Hey Tanya,
Thanks for reaching out, we'd be happy to help! In this case, we suggest requesting an inspection for your vehicle so a mechanic can diagnose the issue. You can request an inspection here; https://www.autoguru.com.au/inspections. If you'd like further assistance, please reach out to our customer support crew on 1300 655 611, or send us an email at contactus@autoguru.com.au. Thanks again!
- The AutoGuru Team
Details
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AutoGuruAutoGuru
Hey Kayla,
Thank you for your review! We love providing our customers with the best service and making the booking process so easy for them! We're looking forward to helping you out again in the future....
Read more - The AutoGuru Team