Pity no one to service it in WA
Eventually sold mine in frustration. Premier Avan service in WA is not worth a mention. Had van out nine times in total for warranty work, fixed last problem myself and sold van. Now have a Kokoda and happy as.
Purchased in April 2019 for $46,000.00.
We bought our van in 2017 new. We like the size and facilities for the price. We had a lot of trouble towing it with a Ford Everest but eventually sorted it out. The Tare mass that was stated was 1365 kg this proved to be very inaccurate as when we put it on a weigh bridge (completely empty) it was 1540 kg. As the ATM was 1665 kg this gave us 120 kg to fill our stuff with. The van was re-certified at 1840 kg ATM. We weighed everything we has put in the van at 265 kg and when you fill up the two 95 L water tanks she now weighs 2020 kg, as this i...s illegal we can not use our Avan for Free camping. We are disappointed as the sales team knew what we wanted to do. I have worked out that with the removal of one gas tank, the entire rear bumper and one water tank we can travel with some water aboard. Such is life. My advice would be to check you weights before you hand over your cash.
Purchased in May 2017.
Disappointing quality control and after sales service
Picked up new Aspire 555 in Aug 2016. 1st night had a bad water leak under sink, next day returned to dealer where leak was fixed but in process of doing repairs to water pump under bed, the bed strut seized and when bed was returned to flat, the fixture anchoring the strut to the bed broke away from timber frame. Water inlet cover on external van wall will not close, table too close to seat - I'm skinny and have to hold my breath to get behind the table, upholstery pattern on seat back not aligned horizontally and door trim is too short leavi...ng a gap. Have been trying to get the dealer to mail me a new strut but after four weeks of phone calls, no success. So in summary love the design, the value and the towing ability. Don't like quality control and dealer after sales service.
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having trouble getting parts
We have been waiting over 4 months for our camp room which should have been with our Aspire 555 when we picked it up. Every time we contact the dealer its just one excuse after another. Has anyone else had this problem and if so how did you solve your problem. So far the care factor is zero
Questions & Answers
Ok, so I thought I would swap out the existing AC Delco battery for a new lithium jobby. This will be easy. Mistake, I didn't take pic. In the time it took to carry the old out and the new in the cables moved wherever they wanted and now I have six of them with no idea of what is positive or negative connected. Before going to an auto electrician It seemed prudent ask here. Is there a 12 volt inclined reader who has the wherewithal and time to send me a picture of how they are connected. The van is an 2019 Aspire 555, double bed and a Projecta management system with one solar panel. Any help is appreciated and worth a beer or two should we meet - out there.
Anti-flap bar for my avan can you help me please Where do I get them and pack to install them can you help me please thank you
We use a Mazda BT50 2018 twin cab to tow a 2019 Avan Aspire 555 Hardtop with adventure pack are sway bars recommended to be fitted to our van?
We tow with a Ford Everest 3.2 . We started off with Load Distribution bars and a sway bar and have now become comfortable without them. For the effort of putting them on and off each time there was not enough change to warrant keeping them. We do not have the problem of transferring the weight to the front wheels. I hope this helps
Thanks Greg We have not had a problem but we are new to caravanning and have noticed a lot of vans with bars on them. Thanks again for your info and enjoy camping.
Cheers Rhonda and John
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|Manufacturer Warranty||2 year(s)|
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