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Excellent Service All Round
James made the booking process so easy. He offered for me to book direct, saving me 7% on the service / booking fee we would pay if we went directly through Airbnb. When we had to cancel our trip and reschedule due to COVID19 last minute, James had no hesitation to refund me in full, and then offer to book me in for a later date without any fees.
It's this kind of customer service and stressful situation handling that I wish all business had. I had previously booked with HRS another company and they didn't want to refund me, or if I wanted to change the dates they were going to charge me an extra $150 to rebook. Thank you James for your honest business practices, excellent customer service and overall wonderful nature!!!
The nicest hosts
James and his uncle Phillip were incredible hosts, among the nicest and most genuine hosts I’ve had. They were beyond kind about accommodating my very last-minute booking, I booked within a few hours of wanting to check in (around 1pm) and they were able to get everything ready and have me check in by 3:30. The place was clean, comfortable, and in the perfect location in one of my favorite neighborhoods in Sydney. I only wish my stay could have been longer. I would definitely stay here again, highly recommend!
James has supported my investment property goals from the moment i became a client of his. His attention to detail, understanding of the property market and customer focus have exceeded my expectations. I would recommend his services to anyone looking to compete in the short-term rental market.
Professional enthusiastic service
James has recently taken over our management and has been professional and thorough with his expertise, time and effort. He has provided us with peace of mind our properties are in good hands and is always available for even the smallest request. We look forward to a continuing relationship.
A service you don’t think you need until you have it!
I have managed my own property portfolio for the past 5 years and didn’t think I needed the help until I was put in touch with James.
James has an approach that not only gave me far more freedom, I knew my properties were in the best hand.
I will continue to use James in the future and recommend him to anyone.
Getting James Avramides as my property manager has been vital to starting my airbnb business.
James totally gets that our guests are paying for a seamless and perfect experience. He is on it 24/7.
His communication and treatment of myself and our guests has been proactive, empathic and swift.
James truly goes the extra mile and I am looking forward to building my airbnb business with him.
Excellent personable service
James Avramides was my case manager looking after my property.
At all times he is professional yet friendly. His attention to detail is superb and there is nothing that’s too much bother for him.
His tastes are top notch and his ideas to make my property more attractive to guests were spot on.
If you’re looking for the absolute right person to manage your property who will make themselves available to you no matter what the issue, I could not recommend James more.
Finally, I wouldn’t hesitate to have him look after anything of mine. He’s a one in a million.
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