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B2C Furniture Physical store

B2C Furniture Physical store (page 2 of 14)

4.8 from 262 reviews

Reviews

(221)
(36)
(2)
(2)
(1)
  • Product Quality
    4.8 (96)
  • Return Claim MadeYes (2) · No (95)
  • Warranty Claim MadeYes (3) · No (92)
  • Product Appearance As advertised (96%) · Not as advertised (4%)
  • Customer Service
    4.9 (87)

Reviewer Photos & Videos


Ashton R.

Ashton R.Greater Melbourne (Outer), VIC

Superb quality and even better service.

published

The team at B2C were extremely helpful and the ability to see everything set up helped immensely in deciding what we wanted .It was an effortless experience from start to finish from customizing our package to sorting out payment. I can not recommend B2C Furniture enough.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
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1 comment
B2C Furniture
Anesley C.B2C Furniture

Karen

KarenGreater Melbourne (Metropolitan), VIC

Quality furniture that I love

published

Solid, well made, quality furniture. I loved the bedroom furniture that I got for my daughter and went back for a new bed, side table and shelves for myself. Friendly, helpful service and they were also happy to fix one drawer for me with no fee. Highly recommended!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
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1 comment
B2C Furniture
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Ned

NedGreater Melbourne (Outer), VIC

Bedside table

published

Very good quality and excellent value for money. I shopped around and found B2C to be very reasonable priced for a solid wood bedside table. very happy with my purchase, thanks

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
Anesley C.B2C Furniture
Lucille

LucillePerth, WA

Excellent quality products

published

I live in Perth and found a dining set on their online store. I was hesitant as I hadn't seen the product in person but purchased anyway. I received excellent service from the sales representatives, they were very informative and explained the whole delivery process in detail. The set came on the exact date predicted and assembly was easy! Thank you to all the staff who assisted me.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMelbourne
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1 comment
B2C Furniture
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Tony

TonyGreater Melbourne (Metropolitan), VIC

Chest of Drawers

published

I was pleasantly surprised at the range of quality products available in the store.
I immediately saw a dark wood chest of drawers which was exactly what I was looking for.
Very happy with quality, functionality, style, price and service.
In and out took me maybe 7 minutes.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong South
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1 comment
B2C Furniture
Anesley C.B2C Furniture

Chrisa

ChrisaGreater Melbourne (Metropolitan), VIC

Exceptional after purchase care!!!

published

The store is bright , spacious and easy to navigate. The furniture is affordable and well made.
We did visit on a Sunday and with only 1 sales person we did have to wait a while for service.
We bought the Bella rectangular table.
After it was assembled I noticed one of the legs had an unsightly stain and to my surprise it was dealt with immediately, I had a replacement part in a few days.
Thank you for your exceptional and promt follow up.
Love our dining table and will definitely be going back when our kids grow out of their current beds .

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationDandenong South
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1 comment
B2C Furniture
Anesley C.B2C Furniture

Great value for money

published

I brought a hardwood bed frame and side tables from B2C a few months ago. I love it, it looks fantastic and has proper solid wood slates which are hard to come by these days and was really affordable. The salesperson in the store was extremely helpful and super friendly. Overall a great experience

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
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1 comment
B2C Furniture
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Hoarka

HoarkaGreater Melbourne (Inner), VIC

This was perfect

published

It was easy to navigate the store and find.
Really satisfied with rang of products that we bought and quality.
We find easy to assemble them.
Thanks for the beautiful furniture and quality and price.

Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
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1 comment
B2C Furniture
Anesley C.B2C Furniture

The reviewer stated that an incentive was offered for this review

THARSHAN

THARSHANGreater Melbourne (Outer), VIC

  • 2 reviews

Value for money

published

There products is value for money.They have good market sigmentation for who buying there products.They have many choice in there products .All there product is reasonable prices and good customer services after sales also.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMulgrave
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1 comment
B2C Furniture
Anesley C.B2C Furniture

The reviewer stated that an incentive was offered for this review

All good.

published

Good service and product. The review requires thirty words but I have already said what I want to so will fill the rest up with this silly text, oh dear.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
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1 comment
B2C Furniture
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Carly G.

Carly G.Greater Melbourne (Outer), VIC

Amazing service and quality!

published

Store was easy to access and customer service lady made various calls to get it delivered when we were available. Delivery was quick and the man who assembled it was great. So happy with our table :

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
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1 comment
B2C Furniture
Anesley C.B2C Furniture

Paul

PaulGreater Melbourne (Inner), VIC

  • 2 reviews

My son loves his bed suite

published

The staff were helpful with all questions we had and had a great range of furniture.
The delivery company took the boxes upstairs which was great and the furniture was easy to put together

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
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1 comment
B2C Furniture
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Jade hearn

Jade hearnGreater Melbourne (Metropolitan), VIC

  • Verified customer

Love our coco bed

published

Purchased the coco bed for my daughter was tossing up between this and the brimnes ikea bed my niece has. So glad I went with this, no comparison in the quality hardwood frame. Lenka and Anne were also great. Thanks girls we love good customer service and our new bed.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
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1 comment
B2C Furniture
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Miallo

MialloMelbourne

  • 7 reviews
  • 2 likes

Coco White Bed with 4 Drawers

published

Purchased the Coco Queen bed for my daughter. It is absolutely beautiful quality.
Strong, sturdy with a beautiful finish. The drawers are deep and easy to manoeuvre.
Would definitely purchase from B2C Furniture again.
Thank you to Lenka for her excellent customer service. You will see us again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationB2C Furniture
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1 comment
B2C Furniture
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Happy

HappyGreater Melbourne (Metropolitan), VIC

Bought more than I went in for because the prices and quality were fantastic

published

Easy to find what I wanted and enjoyed looking at other options.
Delivered on time and easy to assemble by myself.
purchased for my teen daughter and she loves her new bedroom.
Highly recommend.

Customer Service
Product Quality
Product Appearance As advertised
Store LocationDandenong
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1 comment
B2C Furniture
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KateMorgan

KateMorganGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Lovely bed and Table

published

Very happy with our purchase of the King SIngle Bed and Bedside table for oy three year old Was easy to put together and is good quality. Looks great.
We didn't collect straight away as we were building a new home, towards the end we felt very pressured to pay for the bed weeks before actually collecting, from multiple calls, but in the end they agreed we could pay a few days prior which I think is only fair. Aside from that we would buy in future.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationspringvale way
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1 comment
B2C Furniture
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Vin

VinGreater Melbourne (Metropolitan), VIC

The best buy

published

Absolutely satisfied from the bed bed frame we purchase. Great buy and great deal. Definitely we’ll come back again for more because they always sale discounted items. They also have friendly and helpful staff can assist you.

Customer Service
Product Quality
Return Claim MadeNo
Product Appearance Not as advertised
Store LocationDandenong
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1 comment
B2C Furniture
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The reviewer stated that an incentive was offered for this review


Francesco A.

Francesco A.Greater Melbourne (Metropolitan), VIC

Good experience, nice furniture

published

Very good value for money, I bought 6 chairs online and choose to pick up in store, unfortunately they weren't available the same day (it was Sunday and the warehouse was closed) but they were available from the day after. Good quality and design, happy with the purchase.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture

Claire

ClaireGreater Melbourne (Metropolitan), VIC

Quality Furniture

published

The store is well laid out and the staff were very friendly and knowledgeable. We purchased a quality designed double bed which was extremely easy to put together! We are very happy with our decision and will purchase furniture from B2C Furniture in the future.

1 comment
B2C Furniture
Anesley C.B2C Furniture

Beautiful furniture

published

The store was really easy to navigate and the staff were really helpful. I bought a bed and dining table set at a really good price and am really happy with the quality

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture

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