Reviewer Photos & Videos
Exceptional in every way!
We recently purchased the Myer Triple Bunk Bed with additional storage (in natural and white), and it's simply sensational! My husband is a builder and he was amazed at the quality of the build (construction) and it's finish. He said it was exceptional value, especially for a hard wood. The instructions were easy to follow, the entire build went together perfectly, and the finished product is just fabulous and looks beautiful in my son's bedroom.
Customer service from B2C is legendary. Given we are on the South Coast of NSW, I was concerne...
- Online store
- Verified customer
Such great service.
Service is just excellent! I had some small issues last week and they were resolved quickly, politely and in a very timely fashion.
I was going to be ordering some bedside drawers from one of your competitors but can’t look past your service, and will be ordering more from you.
Keep up the great work – with everyone moving to online these days, service is such a key and important differentiator.
Great service and quality
Friendly service in the showroom and very helpful yet laid back staff. Bought a beautiful piece, fully assembled which was a major plus! Very happy with B2C overall and will be returning!
Just as it looks on the website!
I purchased the Rome queen bed and side table. I was concerned about purchasing such a major item online, and in particular I was hoping the colour of the suite on line was accurate because I wanted a light coloured timber frame that wasn’t a yellow colour. It is perfect! Just what I was looking for. The furniture was easy to assemble and looks really lovely in my bedroom. It is likely my next purchase will be dining room chairs now that I have confidence in B2C. A real pleasure dealing with this company.
Fantastic quality and excellent customer service
We bought a Finn bedside table from the online store, the quality of this piece is excellent and it looks beautiful in my daughters room. Customer service from notifying us of delivery (which was super quick) to a follow up courtesy call was also first class. Would definitely buy more furniture from this company.
Got a bed for sleeping on
Great web interface and really good customer service.
Customer service really did their best to excel by finding the best possible option for freight. Well done B2B. Gold star gold star
Such great Customer Service
I have just purchased a furniture package online and dealt with a lady by the name of Stacey. Given the difficulties we have here in Melbourne, Stacey answers my queries quickly, provided me photographs of what different angles of what the items looked like in the showroom so that we did not have to travel. I could not recommend this company more. Thank you so much
The Bella sofa collection, rustic walnut hardwood tv unit and rustic walnut coffee table, I ordered, are absolutely gorgeous! I'm very delighted, overall, with my purchase. However, I was disappointed that the matching hardwood lamp table has a somewhat different colour finish to the tv unit and coffee table. The website describes them all as having a rustic walnut finish.
Also, only one man arrived for the delivery. I live at the top of three flights of stairs, and the hardwood furniture is very heavy. Luckily, I had someone able to assist him.
The site was easy to navigate and it listed all the details we needed to make the right decision. Having different colour options to select and seeing those options was a great tool!
This is the 2nd single bed I have brought from b2c for both my daughters and I must say I am completely satisfied with the quality, build and design of the beds. I had great customer service and the product didn’t take to long to arrive. Amazing beds and will definitely recommend this company and when I need to upgrade my king bed I won’t be looking anywhere else. Thank you!
10 out of 10 Experience
Their customer service was outstanding and the furniture that we received was absolutely gorgeous.
I highly recommend B2C furniture to anyone looking for unique quality furniture at a really great price!
Long lasting and quality
We have been ordering from B2C from the very early days must say we love our furniture is durable and great quality. Good design unlike other furniture products in this price range.
l have bought 2 items from B2C .1 online and 1 from the store.
Customer service was great , both items were of excellent quality and the assembly was very easy to follow.
Great quality furniture
Very happy with the quality. It’s hard to fine actual timber furniture these days! This is all real timber and looks great. Easy company to deal with, fast delivery. After buying a tv unit and table I was so happy I went back and brought a new bed!
The Finn double bed is absolutely amazing.
The entire process from placing the order to assembling the product was quick and easy. The bed is quite comfortable. It is fairly light weight which is perfect as it makes it easier to move.
B2C furniture are,awesome had so much help and the customer service is excellent i will be going back for sure .
Very easy to use the web site and my questions were answered straight away. Yes assembling the furniture and i asked the team at B2C for help they were very helpful
Great products and service
Very happy with our bedroom furniture from B2C. Staff were great to deal with and kept me updated on delivery times. The furniture looks good and was easy to assemble.
I bought my dining table Online and it was sent from Melbourne to Brisbane. The staff at B2C were awesome! Very helpful, informative and polite ! Just an overall exceptional experience my table is beyond perfect and I have recommended them to my friends and family
Excellent products and incredible customer service!
After stumbling across B2C Furniture during an online search, I found a dining set that I loved (and even better, it was on sale)! I was a little worried about ordering such a large item unseen, as it would be seen everyday in the middle of the house, but after sending an email, I not only had delivery options provided for me and I also had extra photos sent through so I could see the chairs in different lights. Everything during the process was smooth and easy. When I got the items delivered and assembled the dining set, I had a couple of scr...ews that were giving me issues. I sent an email and had a response so quickly. More screws are being sent to me and that was all sorted in less than 24 hours after first contacting about the issue. All the staff I have emailed or spoken to have been extremely prompt with responding to me, providing updates and giving me options. I have nothing but praise for this business and their staff, it's so rare to have such a pleasant experience like this, and I won't hesitate in ordering more items from B2C Furniture despite the fact that I am interstate. Thanks for the beautiful furniture and the wonderful customer service!
Timeless ‘Peace of Mind’ & ‘Old Fashioned’ Customer Service.
B2C are quality focused and service savvy. Their site is easy to navigate, purchasing and delivery was seamless and their after sales service had me feeling like I was in a time warp; with their attention to detail; follow-up strategies; and genuine concern for me, i.e: their customer.
I spoke with three service attendants in my follow up with B2C and these women were so professional. Alicia was the representative that assisted me via email and her professionalism and customer service skills were fantastic.
I had not bought furniture online bef...
Questions & Answers
Do these chairs come in the light timber and white or off white?
I am after Bella sofa 3 seater. Are there any other fabric options available, do you have store in Sydney where I can have a look at the fabric or a fabric samples sent out to Sydney.
Hi, just want to check do you still have Bella-sofa bed?
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