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Reviews

3.3

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Extremely disappointed!! Low quality product.

published

Recently we brought Bella queen bed S - BBB03 for $499 with delivery it cost us $600.
The moment we assembled the bed our heart Shattered.
Such a disappointment with the low quality of the bed frame.
Final disaster happened, when the mattress frame broke within 25th day of having this product.

Shame will not trust this brand again.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
3 comments
B2C Furniture
B2C FurnitureB2C Furniture
Maha
Maha
Maha
Maha

It’s been so long, no update from B2c and we are still suffering with broken bed. So inconsiderate. Have lost faith in online shopping.

Chris A

Chris AGreater Melbourne (Metropolitan), VIC

  • 51 reviews
  • 41 likes

Looks good, great price, but some problems.

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationDandenong
1 comment
B2C Furniture
B2C FurnitureB2C Furniture

Hi Chris, thank you for your feedback. We perform continuous improvement on furniture and I will pass on your comments to our design/manufacturing division.
Kind regards
B2C Furniture

Chrisa

ChrisaGreater Melbourne (Metropolitan), VIC

Exceptional after purchase care!!!

published

The store is bright , spacious and easy to navigate. The furniture is affordable and well made.
We did visit on a Sunday and with only 1 sales person we did have to wait a while for service.
We bought the Bella rectangular table.
After it was assembled I noticed one of the legs had an unsightly stain and to my surprise it was dealt with immediately, I had a replacement part in a few days.
Thank you for your exceptional and promt follow up.
Love our dining table and will definitely be going back when our kids grow out of their current beds .

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationDandenong South
1 comment
B2C Furniture
B2C FurnitureB2C Furniture
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Hoarka

HoarkaGreater Melbourne (Inner), VIC

This was perfect

published

It was easy to navigate the store and find.
Really satisfied with rang of products that we bought and quality.
We find easy to assemble them.
Thanks for the beautiful furniture and quality and price.

Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
1 comment
B2C Furniture
B2C FurnitureB2C Furniture

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Rana

Ranaasked

B2C Furniture

Do these chairs come in the light timber and white or off white?

No answers
Dilpreet D.

Dilpreet D.asked

B2C Furniture

Hi B2C
I am after Bella sofa 3 seater. Are there any other fabric options available, do you have store in Sydney where I can have a look at the fabric or a fabric samples sent out to Sydney.
Regards
Sherry

No answers
Kathy W.

Kathy W.asked

B2C Furniture

Hi, just want to check do you still have Bella-sofa bed?

No answers

Get an answer from our members and B2C Furniture representatives

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