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Reviews

3.2

5 reviews
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Extremely disappointed!! Low quality product.

published

Recently we brought Bella queen bed S - BBB03 for $499 with delivery it cost us $600.
The moment we assembled the bed our heart Shattered.
Such a disappointment with the low quality of the bed frame.
Final disaster happened, when the mattress frame broke within 25th day of having this product.

Shame will not trust this brand again.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
3 comments
B2C Furniture
B2C FurnitureB2C Furniture
Maha
Maha
Maha
Maha

It’s been so long, no update from B2c and we are still suffering with broken bed. So inconsiderate. Have lost faith in online shopping.

Tina taleb

Tina talebSydney, NSW

Taking legal action.

published
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
9 comments
B2C Furniture
B2C FurnitureB2C Furniture
Tina taleb
Tina taleb
Tina taleb
Tina taleb

It's very simple and straight forward the bed should have been advertised with the following description......

King single bed with single Trundle. Not king single bed with king single Trundle big difference.

Grandkiddies are joyful

Grandkiddies are joyfulGreater Melbourne (Outer), VIC

  • 3 reviews
  • 1 like

Great quality and price

published

Beautiful furniture I went back a second time to purchase for another grandchild. Beautiful furniture well built easily put together and if you do have a problem the staff there are very courteous and helpful to fix the problem no matter how small. Hard to believe this quality furniture for such a great price. Grandchildren love their bedroom suites and the decorative ladders were such a hit I got one for all my girls. Great prices and quality furniture a combo that’s hard to beat.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
B2C Furniture
B2C FurnitureB2C Furniture
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Chrisa

ChrisaGreater Melbourne (Metropolitan), VIC

Exceptional after purchase care!!!

published

The store is bright , spacious and easy to navigate. The furniture is affordable and well made.
We did visit on a Sunday and with only 1 sales person we did have to wait a while for service.
We bought the Bella rectangular table.
After it was assembled I noticed one of the legs had an unsightly stain and to my surprise it was dealt with immediately, I had a replacement part in a few days.
Thank you for your exceptional and promt follow up.
Love our dining table and will definitely be going back when our kids grow out of their current beds .

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationDandenong South
1 comment
B2C Furniture
B2C FurnitureB2C Furniture
Michael

MichaelGreater Melbourne (Metropolitan), VIC

Awesome

published

Found what we needed and was able to get it delivered in 3 days. pleased with the service and the friendly people who help us find a good king size bed

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
B2C Furniture
B2C FurnitureB2C Furniture
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Questions & Answers

Rana

Ranaasked

B2C Furniture

Do these chairs come in the light timber and white or off white?

No answers
Dilpreet D.

Dilpreet D.asked

B2C Furniture

Hi B2C
I am after Bella sofa 3 seater. Are there any other fabric options available, do you have store in Sydney where I can have a look at the fabric or a fabric samples sent out to Sydney.
Regards
Sherry

No answers
Kathy W.

Kathy W.asked

B2C Furniture

Hi, just want to check do you still have Bella-sofa bed?

No answers

Get an answer from our members and B2C Furniture representatives

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