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B2C Furniture

Reviews

4.8

672 reviews
5
(576)
4
(71)
3
(6)
2
(7)
1
(12)
  • Product Quality
    4.8 (393)
  • Return Claim MadeYes (6) · No (411)
  • Warranty Claim MadeYes (5) · No (412)
  • Product Appearance As advertised (96%) · Not as advertised (4%)
  • Shipping
    4.8 (214)
  • Customer Service
    4.8 (111)
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Great product and service

published

My wife and I visited the showroom and were greeted with very helpful staff. The products were of high quality at affordable prices and we are very satisfied with our purchase.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
B2C Furniture
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Raine

RaineGreater Melbourne (Outer), VIC

Exactly what I was looking for!

published

So easy to go online and find the product I was searching for.
Bought the aqua Bella chair and 2 seater couch. Color was as pictured and the quality exceptional. Easy to attach legs. Kept me up to date with delivery.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
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Tina

TinaGreater Melbourne (Metropolitan), VIC

Great service!

published

Due to the virus outbreak, our sofa needed to be kept in the warehouse until the delayed settlement of my new apartment is done. B2C helped solved this problem without rushing us and provide prompt information on the Status of delivery as well.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandedong
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1 comment
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Good quality product

published

Ordered a Myer king single bed online. Very solid, good quality, doesn't feel cheap at all. Had one small issue with one part of the bed but it was replaced quickly and customer service was fantastic - very quick to respond.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
B2C FurnitureB2C Furniture
L M

L M

  • 5 reviews
  • 5 likes

Quick delivery during Pandemic

published

Ordered online. Happy to take to in-laws address during Pandemic and contacted us in advance. Products now in storage till we can move them. Quick process given that Victoria is in lockdown.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
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Talieh A.

Talieh A.Sydney, NSW

Excellent product, excellent customer service

published

The Cruz bed frame and the Paris bedside table are so sturdy with high quality materials and easy to assemble.
There was a slight delay for delivery, but Lenka made it easy for me and tried to rearrange the delivery as I was about receiving my new mattress.
One of the bedside tables was a little bit damaged, I appreciate the customer service I received from Alycia for replacing it quickly and following up the result with me.
I love my bedroom new face. Thanks B2C Furniture team for your great product and services.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
B2C FurnitureB2C Furniture

Bella dining table - modern and simple

published

Perfect for a small space. Very elegant. The transparent design gives an uncluttered feel to the space.
Assembly was easy but was a bit tricky today get the table perfectly stable.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
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Leesa

LeesaSydney

  • 2 reviews
  • 2 likes

Excellent products and amazing customer service. Thank you

published

Fantastic customer service and a fabulous bed and drawers. Very well made and sturdy. I highly recommend B2C Furniture. Thank you. Exactly what we were looking for. I will shop here again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
B2C FurnitureB2C Furniture

Great customer service

published

Alycia was very helpful and quick to respond when I had an issue with my delivery. She was proactive to offer a resolution which was fair for the issues that I raised.

Return Claim MadeNo
Product Appearance As advertised
1 comment
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Evo

EvoGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Good furniture and helpful staff

published

Good furniture, helpful staff. Bought dining set, bed tables coffee table. We are happy with all the furniture. Just the dining chairs are not the full quality we damaged one of them during the assembly because it was not lined up properly from the production line.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
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Tu T

Tu TGreater Melbourne (Inner), VIC

Amazing furniture, incredible service

published

High quality and looked exactly like the image. Very happy with these purchases. I bought 2x arm chairs and I had an issue with one of the arm chairs, but the team had sorted it swapped out within a day. They were really responsive and professional. Very reliable business - would definitely recommend.

Product Quality
Shipping
Product Appearance As advertised
1 comment
B2C Furniture
B2C FurnitureB2C Furniture
Gman

GmanGreater Melbourne (Inner), VIC

Great products and service with a smile

published

The products was of high quality and exactly as per online visuals. The client service was exceptional - very friendly, helpful and keeping me up to date on progress. Will definitely use again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
B2C FurnitureB2C Furniture

Love my new Gaudi Navy Chairs! They look modern and sleek! Very comfortable.

published

Ordered Gaudi Navy chairs. They're exactly as I expected. Excellent quality & wooden parts perfectly matched our dining table & the rest of the lounge furniture!  They're easy to assemble. Big thank you to Lenka who went above & beyond sending me extra photos making it easier to choose right colour I need. Under current climate it's always risky to buy furniture online & making decisions remotely) However with assistance of the team my shopping experience was pleasant & satisfying.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
B2C Furniture
B2C FurnitureB2C Furniture
Helen

Helen

  • 2 reviews

Good Quality Furniture

published

Bought 2 x kids bedroom suites for my daughters who are very happy and just adore their bedrooms!
Not only is the furniture stylish but great quality! The price for the furniture was also quite reasonable.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
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Denise

DeniseGreater Melbourne (Outer), VIC

Wonderful service and quality furniture

published

We found this company through their website and purchased a TV cabinet online.

It was delivered quickly and on time however what impressed most was the quality of the cabinet and finish. Better still it was delivered already assembled-Thank you

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
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Pru F.

Pru F.Greater Melbourne (Outer), VIC

  • 2 reviews

Hassle Free Shopping ...great furniture!!

published

The store was easy to look around and the staff was eager to help and answer any questions I had. When I ordered I was told the bed would take approximately 2 weeks so I was very surprised and happy when it arrived 2 days later. The quality is great and looks amazing and was very simple to put together. Myself and my teenage daughter were able to assemble with no troubles

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong South
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1 comment
B2C Furniture
B2C FurnitureB2C Furniture

Not happy with delivery

published

I was really happy with the B2C customer service when I ordered my product. I got delivery really quickly, and I love my dining table.

However very disappointed that I paid $99 for delivery and he wouldn’t bring it up to my door in the lift. I honestly wouldn’t have ordered it for delivery had I known. I’m a girl living on my own and lugging a dining table up the lift and through to my apartment. I would have been better off getting a friend to help me pick it up.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
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Mel

MelGreater Melbourne (Metropolitan), VIC

Quality Products

published

Found the items we wanted to purchase online, then went to see them in person in the store before purchasing. Staff in store were friendly and easy to deal with. We picked up our furniture the following day. The store recommended a lovely man named Elvis who did a fantastic job of putting together our flat pack chest of drawers. I highly recommend him. The furniture is heavy and really great quality. Very happy to recommend both B2C Furniture and Elvis, very happy with our furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong, Victoria
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1 comment
B2C Furniture
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John F Kennedy

John F KennedyGreater Melbourne (Outer), VIC

Just what we were looking for!!

published

This store was a real surprise for us. It had the perfect dining table and chairs to suit our home, reasonably priced and easy to pick up once I was available to pick up the order. The warehouse stores all of our items and helped us load them into my ute. Highly recommend using them again and into the future!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
B2C Furniture
B2C FurnitureB2C Furniture

Service above and beyond!

published

Love my new Roma bedside table! I found it relatively easy to assemble, looks fabulous. Thank you to the friendly, efficient, caring staff who personally delivered the table! Communication was always easy and consistently friendly especially during lockdown. Will certainly buy from B2C again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
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Page 2 of 34
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Questions & Answers

Violeta M.

Violeta M.asked

B2C Furniture

Do you have a store in Sydney please

1 answer
Barbara
Barbara

No store in Sydney but they can deliver to Sydney.

Marie B.

Marie B.asked

B2C Furniture

Hi is it possible to select my own package

2 answers
B2C Furniture
B2C FurnitureB2C Furniture

Hi Marie B.
Absolutely! Why don't you reach out to a member of our amazing team and we would be happy to talk through options with you and help you select a package tailored to your needs and personal taste.
E: info@b2cfurniture.com.au
P: 1300789495

Marie B.
Marie B.

Hi thxs for your reply, i did this afternoon and one member of your team told me I could do this online and pre order with 30% deposit.i will try do that tomorrow

Rana

Ranaasked

B2C Furniture

Do these chairs come in the light timber and white or off white?

No answers

Get an answer from our members and B2C Furniture representatives

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