B2C Furniture

B2C Furniture

 Verifiedb2cfurniture.com.au
B2C Furniture
4.6

816 reviews

PositivevsNegative
91% · 74558 · 7%

Reviews

816 reviews
Criz-partacus C.
Criz-partacus C.Sydney, NSW
  Online store

Disaster

Dear B2C,
I’ve ordered 6 chairs initially 2x chairs got lost and couldn’t be located. I was expecting an immediate action ready for our housewarming party but nothing was done until the last minute. Now finally two chairs arrived but one of the backrest wasn’t built properly. I hope upper management will do something about this.

  • Thumbnail
  • Thumbnail
B2C Furniture
B2C Furniture   DM   
More
TAS M.
TAS M.Sydney, NSW
  Verified Online store

Excellent dining set and great customer service!!

Very clear instruction to assemble!! Specially the table is easy to assemble!! Loved my dining set!! Perfect for my dining room!! Delivery cost bit high!! Otherwise all great!!  Show reply
  • Thumbnail
Nick
NickGreater Melbourne (Inner), VIC
  Physical store

Quality is good but a nightmare to assemble

I’ve never had to pay anyone to assemble furniture but I gave up after spending 4 hours assembling the Myer bedside table. The instructions don’t specify were to screw and what screws to use. The assembler also commented how awful the instructions were. IKEA isn’t great quality but the instructions are perfect. Otherwise the quality seems good for the price.
B2C Furniture
B2C Furniture   DM   
More
Anon
Anon
  Verified Online store
Mehdi
MehdiGreater Melbourne (Inner), VIC2 posts
  Verified Online store

Advertised as hardwood but its synthetic

We bought a Paris Hardwood Coffee Table with top lifting.
Advertised as hardwood, but it is a synthetic finish on fibreboard or plywood, not hardwood.
Given paying about $500 on it, expecting genuine wood, we are upset and disappointed.
Will not recommend B2C.
B2C Furniture
B2C Furniture   DM   
More
rachel r.
rachel r.
  Online store

So simple - rural delivery

B2C popped up in my search engine looking for a triple bunk, and the styles made it so hard to choose just one. But the value on these items, that are fully sustainable and from an Australian owned company-made the decision simple. The process of buying online outside of the delivery area-was easy, their communication is second to none, with both phone and email responses so quick! I can’t believed they answered on a Sunday! Made the decision to purchase from them, an easy investment. Thank you to B2C, in particular Lenka! Show reply
Phil G.
Phil G.Greater Melbourne (Outer), VIC
  Online store
Alana
AlanaGreater Melbourne (Outer), VIC
  Online store

So happy with purchase

Fantastic customer service and very happy with my purchase. The couch is perfect for the space and exactly as shown. Show reply
Diana
DianaSydney Surrounds, NSW
  Online store

Love my new chairs

Fast delivery even when in another state. Great quality easy to assemble. Would love a round coffee table to match Show reply
  • Thumbnail
Neha Sharma
Neha SharmaGreater Melbourne (Inner), VIC
  Physical store

Bad Fabric!

I bought chase couch in Sep 2020 and Fabric has gone really bad in 6 months. Fray fabric and chase keeps coming off all the time. We have to fix it several times in a day and Fabric is not suitable for sitting on it, it has become so bad.
No warranty makes it harder to complaint.
B2C Furniture
B2C Furniture   DM   
More
Mark B
Mark BSydney2 posts
  Online store

Poor quality dining chairs

I bought 4 Bella dining chairs a year ago. First of all I had to leave them under the house for a month because the extreme off gassing was causing allergic reactions - something I’ve never had before. I alerted the company and received no response. Now they are falling apart because the legs are not single lengths of timber and the joints are weak. They also are a fundamentally bad design because the arms are sharp and have damaged people’s elbows.
B2C Furniture
B2C Furniture   DM   
More
Ariel
ArielGreater Melbourne (Outer), VIC2 posts
  Online store

Quality issue

I bought a sofa from B2C around six months ago. I found a missing screw-in metal piece on the sofa when it arrived. The sofa was left in my living room for around one week to wait for the missing piece to arrive so I could assemble the legs. I thought that this could be the only mishap, so I didn't give a bad review until I found that the foam inside the sofa is gone and I could feel the wood under the cover just two weeks ago. I am looking for a new sofa again in only six months
B2C Furniture
B2C Furniture   DM   
More
Kevin and Fran
Kevin and Fran2 posts
  Physical store

Great service

Just bought a flat packed bedroom setting. Our installer, Elvis, was fantastic. On time, polite and efficient. Great price and product to match. Show reply
Geo
GeoSydney, NSW7 posts
  Online store

Looks beautiful, took a long time to assemble

We are really happy with the bunk beds. Very sturdy and look beautiful. I like that you can separate them too. It did take a good 8hrs to assemble. It would be great if some parts already came together but that would most likely affect the price. Overall, we love the look for our kids room! Show reply
Rowan W.
Rowan W.Greater Melbourne (Metropolitan), VIC5 posts
  Verified Online store
B2C Furniture
B2C Furniture   DM   
More
Mary
MaryGreater Melbourne (Outer), VIC
  Online store

Perfect fit

We have a small dining area and the Bella dining set fits perfectly and sets of the space. We get alot of compliments  Show reply
Furniture Shops

Find out how B2C Furniture compares to other Furniture Shops

Know better, choose better.

Compare all
Maisa
MaisaSydney, NSW
  Online store

Cruz 3PCE King Bedroom Suite | Hardwood | Walnut

I purchased the Cruz 3PCE King Bedroom Suite | Hardwood | Walnut. I also bought the chest of drawers that match the suite.

I must admit that the service was great, delivery was perfect, my only fault is the quality of the furniture. I was honestly disappointed with how cheap the timber is. It seems like something you would buy from fantastic furniture. I don’t see this lasting very long. Even the chest of drawers don’t close properly. My fiancé was annoyed with the purchase as we expected a better quality timber as well.

So if you’re looking for quality I would suggest look elsewhere, but if you’re happy with budget quality timber than they have great service and beautiful pieces.

B2C Furniture
B2C Furniture   DM   
More
Kiarnie S
Kiarnie SSydney, NSW2 posts
  Online store

Amazing service

I purchased a dining table online, mid-covid, and had it shipped interstate. I used the B2C online store and also spoke with them on the phone. The team had outstanding customer service and were really friendly and helpful. The delivery came on the exact date and the table is amazing quality and absolutely stunning! We will definitely shop at B2C again!  Show reply
  • Thumbnail
Ray
RaySydney, NSW6 posts
  Online store
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
B2C Furniture
B2C Furniture   DM   
More
Tanya
TanyaMetropolitan Adelaide, SA6 posts
  Online store

Exceptional Service and Quality

I purchased bedside tables via the online store as I'm in Adelaide. They are absolutely Stunning and the quality is exceptional. The drawers are smooth sliding and the timber is absolutely devine! We didn't want laminated furniture, only high quality solid wood and that's the main reason we went to B2C furniture and for their beautiful unique designs. Speedy service, we'll packed and excellent customer service. The Price was amazing and cheaper than laminated local ones even with delivery interstate! I will definitely be buying from them again.  Show reply
  • Thumbnail
Annabelle P.
Annabelle P.Sydney, NSW
  Online store

Very disappointing and terrible service

Totally dissatisfied with B2C furniture. I was told that the furniture would arrive in the week of the 8th of December. By the 10th of December, they still couldn't even give me an exact date. It eventually arrived on the 20th of December AND no one even bothered assembling it for me! So disappointed-such a hassle! The website says "requires assembly" which presumably means that B2C would provide the service! Do they seriously not provide assembly? I mean, do they seriously expect the average person to be able to assemble furniture themselves?!
B2C Furniture
B2C Furniture   DM   
More
Unhappy
UnhappyGreater Melbourne (Inner), VIC
  Physical store

We purchased 2 Double beds and they both came with no pre drilled holes

We are so disappointed, can't make up the beds and no none is available to help us. Apparently support staff don't work on weekends. The beds are unfit for purpose.
B2C Furniture
B2C Furniture   DM   
More
Kim
KimSouth East Queensland, QLD
  Online store

God given online shop!

Bought two bedside tables(Rome) and they looked just wonderful! Quality material and spacious storage. Beautiful. On the process of delivery, a package was missed by accident and the staff were very helpful finding it. Such lovely staffs. Definitely recommend!  Show reply
Karyn O.
Karyn O.Northeast, VIC2 posts
  Online store

I bought dining chairs, they are sturdy and were easy to assemble. Exactly the look I was going for. Fast delivery

I bought dining chairs, they are sturdy and were easy to assemble. Thanks for the great service B2C. I’ll be back. Show reply
Alex H
Alex H
  Online store

Great furniture, value for money

Great quality furniture and easy to assemble. Different options available to choose from for different tastes. Very easy to navigate. Show reply
Mari
MariSydney, NSW
  Online store

Exactly as it looked in the photos, excellent quality

The bunk beds were exactly what we wanted, it was relatively simple to put together- although the instructions weren’t the best. Show reply
Furniture Shops

Find out how B2C Furniture compares to other Furniture Shops

Know better, choose better.

Compare all
Britt
Britt3 posts
  Online store

White chest of drawers ×2

The Furniture is great! Service and delivery no issues :) easy to assemble, plenty of drawer space. 6 drawers of decent size perfect for kiddos. Show reply
Jess
JessSydney, NSW3 posts
  Online store

Delivery is terrible

Waiting for whole day for delivery and called many times and still don’t know where is my furniture. Called delivery company many time and still don’t know when they can delivery my item.
B2C Furniture
B2C Furniture   DM   
More
Louise
Louise
  Online store

We love our king single trundle

easy to purchase on line, good price, solid bed with clear assembly instructions, the trundle slides easily out from under the bed, my son loves having the built in bookshelf witht he bed head Show reply
Beck
Beck
  Online store

A very good quality product!

A very good quality product! However, I purchased my table from B2C online (during lockdown) & the colour of the table slightly differed to what was advertised online. If possible, I would recommend viewing the product in person before buying. Show reply
Caro C
Caro CGreater Melbourne (Metropolitan), VIC
  Online store

Perfect for our teen

Easy online options and payment. Great customer service including call for delivery and after sale care .i.e. how is the product etc.
Happy with the quality. Kit set...no difficulty with putting it together. Show reply
Anne
AnneMurray Region, NSW
  Online store

Three beds

Ordering three beds was a bit nerve wracking because of the expense but they arrived quickly and the staff were friendly and helpful. Beds were easy to assemble- was a little disappointed as they are advertised as hard wood but it was pine and the paint chips off very easily and marks and dints are very noticeable. The draws and trundles are also not on rollers. Happy enough with our purchase- kids love them
B2C Furniture
B2C Furniture   DM   
More
Allan
AllanGreater Melbourne (Metropolitan), VIC
  Physical store

GAUDI Dining Chairs ....beautiful !!!

I bought 4 Gaudi natural wood with navy fabric dining chairs 2 days ago from the Dandenong South display centre, then collected them myself from the warehouse not far away.
Service at both places was great.
Chair timber and fabric are top quality.
Receptioniste / salesperson there was friendly and really helpful.
Highly recommend B2C Show reply
Philena F.
Philena F.
  Online store

Looks great but fabric is poor quality

I purchased the Paris living room set. Unfortunately the sofa fabric started pilling only a week or two of use.
  • Thumbnail
B2C Furniture
B2C Furniture   DM   
More

Hi there Philena, thank you for your feedback on our Paris living room set, we are so sorry to hear about your disappointment. Your feedback has been passed onto the design team and taken into consideration.

Kind regards,
B2C Furniture

bec
becDarwin, NT2 posts
  Online store

Great table, easy to put together

Easy to find, good quality. Easy to assemble. Good customer service and fast shipping x x x x x x x Show reply
Diego
DiegoSydney, NSW
  Online store

Love it!

I tend to be very hesitant at buying online without being able to view the furniture on display. The pictures on the website looked amazing but anyone can do that these days with a decent camera and good lighting. My friend picked up the furniture for me online and I just loved the pictures so I took the risk and I can tell anyone reading this, it was worth it! The quality of the furniture is amazing. I bought the Gaudi Hardwood Dining Table and chairs. Everyone asks where did I get them from as they look great and are super comfortable. Also, the staff called me after I put my order online and arranged delivery in 10 days. there were no delays! thanks, guys Show reply
Furniture Shops

Find out how B2C Furniture compares to other Furniture Shops

Know better, choose better.

Compare all
King Family
King Family2 posts
  Online store

Perfect Product and Service

After looking for months I took the risk of buying the Paris side tables online and having them shipped to Northern NSW. All I can really say is PERFECT. Exactly what we wanted. Shipped fast and packaged well. Show reply
Iulian
IulianGreater Melbourne (Outer), VIC2 posts
  Online store

It was good, one of the drawers was marked wrong so it ended, not like all the other 5 drawers, more like upside down

It looks good though, thanks. It was relatively easy to assemble even if it was pretty large. Easy site to navigate and plenty of products. Show reply
Ozlem. O
Ozlem. O
  Online store

Perfect

Hesitated to buy dining table online but im glad I did. Its better than I expected. Looks amazing love it. Show reply
Perfect for my nook
Perfect for my nookGreater Melbourne (Outer), VIC
  Online store

I am very happy with the table I bought

The online store was very easy to navigate and there were a large range of products to choose from. The quality of the table I bought was on point and assembly was easy, all component were there and the instructions were pretty easy to follow. Show reply
Page 3 of 10

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.